Exceptional hotel. There is absolutely nothing I can fault here. Teda was a wonderful host and played a huge part in making our experience one of the best. She was extremely helpful and accommodating. We had a few occasions where we needed to leave super early (before breakfast time) and Teda was so wonderful to leave us snacks in our room so we wouldn’t go hungry. The hotel itself goes without saying, is stunning, clean and in excellent condition. Such a wonderful stay here. I’d like to thank everyone for their wonderful hospitality and service. It most certainly made it one of the best hotel stays for me. I cannot wait to be back!

Nothing! Everything was perfect. If I was being super picky I would say the stairs to get to the room can ache your legs but that would never stop me from going back to the hotel.

Having breakfast brought at the room was a treat. The staff always willing to help with the best tips and making reservations for us (their English is excellent) and if there is a grade for hospitality they have the highest score with honors. They have a parking within a few blocks from the property that was very convenient... we left the car parked there the 4 days of our stay. (You don't need a car if you are going to be just in Chania but you'll need it to drive around the island). The views from the room are formidable, you can see Chania come to life in the early morning, the colors of the sea with sunrise lights... I would give a stay in this hotel as a honeymoon gift in a blink! (If you are a grandma like me your grandkids will remember you forever with a smile :) )

We stayed in Suite with Sea View. The location is central, the view is breathtaking. Huge windows, a lot of light. The loft is very spacious and nicely decorated. Breakfast is delivered to the room at the requested time and is quite good.

The parking location is tricky, you have to listen carefully to the instructions from the hotel. It is best to meet with the receptionist before you attempt to get to the parking lot, as they usually suggest.

Location, space, view and staff especially Teta at the front desk were fabulous. She was extremely accommodating, willing to help in any way and generally pleasant to speak with. Strongly recommend for anyone looking for old Town Chanian charm.

No hooks in the bathroom and bathroom fixtures (soap dish, towel rack) were coming off the wall or needed fixing. These were very minor issues compared to the overall experience.

Such a beautiful, comfortable, 'special' accommodation. We LOVE it at Residenza Vranas!! The staff are friendly, helpful and went above and beyond our expectations to meet our needs. Delivered to our room every morning was a fresh and delicious breakfast with a bonus of a variety to choose from. We absolutely adored our spectacular view directly overlooking Old Town harbour. The bed was SO comfortable.

There is nothing to list here!

Perfect, was a bit sceptical that we had to walk there and it wasn’t at the hotel itself, but we found that it worked very good and we ate a wonderful breakfast every day of the stay. You dont choose your own like a buffet, but that too was fine and it was enough for each of us. The breakfast might look small when it gets served, but we stayed full for hours. All in all very good.

We were not the biggest fans of the beds in the loft. I slept in the double bed in the loft, and had an issue with “falling” between the two mattresses, something that was pretty annoying. This might not be a problem if there had been two people in the bed, but for a single person trying to enjoy the space, it was annoying. The air conditioning was also LOUD, and in hindsight we should have used the air plugs provided. This was in issue for me in the loft and my parents downstairs. It’s important to point out that we barely used the air conditioner, but as soon as anyone else in the small hotel used theirs, it was like living on an airport.

Location Location Location. This apartment sits above the harbor and has a beautiful view. You walk downstairs and walk out into the market.

No elevator in the building and walking up 3 floors. That’s tiring after walking around in the city for 4-5 hours a day.

The location of the property is the best. Right at the port infront of the lighthouse in the middle of old town. The room was very beautiful and the staff was great and hospitable. The room was huge and the indoor plunge pool was great. We really enjoyed our stay. We loved our stay and would recommend the property for couples wanting to have a good time in Chania.

The jet for the plunge pool was not working 2 out of 3 days of our stay. The bathroom light works with a sensor and the bathroom door is translucent. It resulted in the light turning on anytime there was a movement in the room and illuminating the whole room even in middle of the night. On contrast if you spend more than 5 mins in the bathroom, you will have to wave to hands to switch on the light again. This was very frustrating.

This boutique hotel is an amazing way to enjoy the Chania harbor and look out across all the hustle and bustle of the harbor charm from the privacy of the awesome upper window. staff made wonderful dinner reservations for us too. there are quite a few stairs to the rooms with no railing so just be aware of that if you have difficulty with your knees. completely manageable though, and the staff helps with luggage. a lovely bottle of wine and mini bottle of champagne await you at the top!

One of the best boutique hotels I have ever stayed in. perfect location in the center of the old harbour with unbeatable view. The staff were beyond incredible and even surprised me with a cake to my room on my birthday.

everything from the location, to the decor, to the hospitality of the staff. it was just an exceptional experience