The location was fantastic. Next to the center of the city but in a quiet square. Close to the main attractions and with many nice restaurants nearby. We both loved the decoration. I am glad the breakfast was not a buffet, you could choose between delicious sweet or salty options from the menu.

The bathtub looked nice but it was not practical at all. As there was no screen or separation, water ended up on the floor (making it quite slippery). However, the worst part was that the separation between the bathroom and the room was not properly sealed. Therefore, the water from the bathroom leaked through the floor of the room. In short, each time we went to the bathroom or bed, water appeared again. We told that to the staff but nothing changed. Although we understand it is not so quick to fix, I do not think we have been the first couple to experience this. We also thought the individual duvets were not the best option for a double bed.

This hotel really took us by surprise, in a good way. Our room was large, comfortable and the decor stunning - real old world charm and unlike any other hotel on our trip, it felt a step above. Location was central but extremely quiet, no noise from traffic or nightlife whatsoever and we appreciated that we could open the windows. We particularly enjoyed the restaurant/cafe downstairs - convenient for meals or just a relaxing drink outside. The food was wonderful, some of the best on our trip, well- priced and plenty of options. Would not hesitate to recommend.

The entrance is not easy to find! There is no hotel sign at the front door and we ended up dragging our luggage through the cafe to find the front desk after ascertaining we must surely be in the right location. We could have used a bit more shelving in the room and bathroom. We’re used to living out of our suitcases but ended up stowing things on the floor, including toiletry bags in the bathroom, as there was limited shelving.

The most perfect hotel with so much personality. It has been restored to perfection with enough modern amenities to keep you comfortable but with tons of charming, authentic historical touches that make for a truly delightful stay. The hotel is super quiet, the beds are comfortable, the big windows let in lots of light but the large curtains block it when needed so you can get a good night's sleep. The rooms are well-appointed. The staff is kind and helpful. The restaurant downstairs serves wonderful food in a comfortable setting. The location is absolutely perfect as well.

N/A - really everything about this stay was lovely!

The hotel was very centrally located in Pest and in easy walking distance to all its main attractions. The bus from the airport stopped 5 minutes walk away so really easy transfers etc. The room was warm, clean and very comfortable and had everything that was needed to make our stay easy. The staff were really friendly and helpful and it was an extra bonus having the cafe’ / bistro downstairs where we had breakfast and dinner on several occasions during our stay and where the food was delicious. It was quiet at night so we slept really well! The hotel also has an amazing spiral staircase- instagram perfect!!

Nothing that we didn’t like

Lovely hotel full of old world charm. Very welcoming staff and excellent restaurant for dinner. Food was delicious. We were in attic room full of character and old world decor. Comfortable bed and pillows.

The bed in the attic room is on a high platform, while we had no problems it could be quite unsafe for people with compromised mobility. The other issue is the room temperature. The attic room is hot and stuffy and the air conditioner is not effective. Heated bathroom floor adds to the humidity. The staff were extremely responsive when we called on the second night and they were able to open the windows in the slanted ceiling which helped make the room more comfortable.

Beautiful old building with character. The corner room had lots of windows which helped when the air system did not seem to cool as much as we liked. Breakfast was included and was ala carte rather than buffet. The restaurant was enjoyable enough that we ate dinner there 3 times! The restaurant staff were attentive and friendly; we enjoyed conversing with the friendly maitre'd. The young desk staff were always very helpful--they offered to supply us with robes and slippers for our trip to the thermal baths.

a bit worn around the edges, broken internal lock did not seem to bother the staff enough to change our room (the bold literally came off in my hand), though the door was locked from the outside.

Brilliant location and within a 10 minute walk of all the various Christmas markets, the river cruise, and then a 5min walk from the 100E bus stop & the metro. Hotel itself was good with massive floor to height ceilings, underfloor heating in the bathroom & an amazing central staircase which runs through the building. All the breakfast is cooked fresh & very tasty

Quite unusual, but for a double bed they give you two single duvets. So no all night snuggles with your partner then!

This hotel was magnificent. This was my first time to Budapest and it was close to essentially everything that I wanted to see and do. It is also super close to all modes of transportation including bus/tram stops as well as the hop on hop off bus location, which I was extremely thankful for and there is even a spot to rent bikes directly in front of the hotel. The room was clean and smelled amazing.

The only thing to be aware of when booking, the room I originally got had a beautiful clawfoot tub, but no shower curtain and it was necessary to hold the shower head to wash. If you're a bath taker, it is perfect for you. If you take showers I would advise against that particular room. I asked the front desk if I could have a room with a shower and they graciously accommodated.

The building was beautiful, the staff at the reception and in the cafe were all very kind and helpful. I was sick during my stay, and I felt safe and was able to change rooms at my request from a room with a bath to one with a shower. The location is great, central but quiet.

The only thing I would improve is that the bedding could be nicer and more cosy. The bed itself was excellent and very comfortable. The blankets were a little thin, and the pillows were not the best quality and slightly lumpy, but that is just me being picky. Overall, it was a great stay.

We were extremely well taken care of. Staff very friendly and welcoming. We liked the room with its very comfortable bed. It was clean and spacious. We had a minor problem with a leek in the bathroom but the staff (especially the young gentleman we were dealing with) were exceptionally helpful. It was all sorted. Breakfast was excellent and staff here also very friendly.

The only very minor issue might be the hand basin in the bathroom. It was a bit too big in proportion to the rest of the bathroom and took up a little too much space.