Super friendly helpful gentleman /with beard/ at reception. Restaurant attached to the hotel clean , excellent service and food. Very charming wood covered rooms. very close to the Thermal bath AAAAA a true 4 STAR hotel!!! /Not like Miskolc -Tapolca AURORA hotel has 4 Star rating which is a DUMP!!! 1.5 STAR only/ Question: Who awards the number of stars for the hotels in Hungary? Name of the organization?

This place is S U P E R B !!! PERFECT, no improvement needed.

Was fine all and all the Reception Staff are excellent very friendly and we can communicate 😀 well they speak very good English. The Housekeeper are doing a excellent job cleaning every day .The Hotel are very clean and they change a bed lining and the towels all the time All is very good servic

I don't like the noises from our sters are making hight noise when we use in the night .the room was duplex room .and the carpet in room needs clean

Very nice hotel but...

The breakfast leaves much to be desired. The waiter was missing nearly all the time. The coffee machine was broken. The butter was melting in the basket. Fruit juice was empty and a refill only happend after looking for the waiter for a couple of minutes. Btw..in the restaurant...even if the menu is available in three languages...the waiter only speaks and understands Hungarian. And the prices are different in each version of the menu.

Breakfast is not very well thought of, each morning there were missing things...food...plates....cutlery... They should pay much more attention to breakfast and customers during breakfast. But the taste was ok.

Breakfast. The room stairs were squeaking hard and some stains on the chairs upholstery.

Great location, professional and kind reception staff, always ready quickly to solve all problems, nice restaurant with amazing dizain details, good menu and delicious 🎂. I spent excellent 10 days and will come back with pleasure !!!

All was OK!

Very kind staff on reception. He help me with everything - very very kind. Equipments are standard.

when i ordered dinner they brought it to me completely cold !!! They fix it lets say fast. But …. When I ordered second beer, they forgot to brink me. The waiters were very lazy and I had to come to them because they sit on the bar …

Good hotel. The staff is caring. The room was clean and comfortable. There was free parking. The bar they closed at 23.00 I arrived ten minutes late. They didn't sell beer. But this is not a problem, just around the corner there is a bar that is open until the last customer. Bought there.

The bar is open until 23.00 Let's sell beer take away on the registration desk.

The staff is amazing, I’ve arrived a little bit late and the gay from reception in collaboration with restaurant could organise the dinner with room service! Many thanks! The food was also excellent!

Some details in the hotel should be renovated, but the global situation is not dramatic )

Nice space, clean rooms in a old and gorgeous building. Restaurant is great looking with very good food.

Bathroom outdated but functional. Breakfast not great knowing that food in their restaurant is great.

Nice hotel design, nice communication with reception, perfect restaurant and breakfast.

unfortunately hearable sounds (voices) from neighbouring room.