good location, delicious breakfast, the room was beautiful, everything you needed was there, all the accessories

the price is a little overpriced in my opinion, the staff worked for a long time upon check-in and could not figure it out. It took 2 hours to check in. The fact is that I changed the dates on the Booking.com website, canceled the initial reservation, then increased the number of days and received confirmation from the website. the employee could not figure it out for more than an hour, and I checked in at night, it was very inconvenient to spend an hour at the reception after a tiring flight and transfer

Mostly friendly staff and a high quality of cleanliness.

Restaurant prices were very expensive. Hot food at breakfast was only warm and cold drinks were not cold.

Great facilities and options in the hotel.

I booked a twin room and was not accommodated. The reception staff initially were not going to provide any compensation for not allocating twin room. I had to persist for club level access in lieu of not fulfilling what we booked. I found the reception staff negative and not helpful upon checkin.

Stylish. Plenty of choices for food and drinks.

We had an issue with the hotel concierge dept., regarding the booking of taxis and the retail outlets that the taxi drivers "associate with." We have discussed this with hotel management and weren't impressed with their flippant response. We will not stay there again as a result.

Good location, clean rooms. Good sized gym and spa. Many of the staff did not speak very good English (despite being an international hotel) which made it hard, particularly explaining allergy issues at the restaurant. There also weren't enough staff at check in and despite getting a free room upgrade through booking.com we weren't given any information about the club lounge at reception (we only learned about it by chance later on). Overall good hotel, but quite overpriced and staff communication really not great.

Breakfast is very rich and has options suitable also for vegans Staff very kind and helpful Room was clean and spacious enough. Very good location to visit the city

Some rooms have been refurbished and completely lost their original design and style, like the one we were in, but it was nonetheless a comfortable room. Bathroom amenities in plastic packaging, refillable dispensers would be an eco-friendlier choice. Dinner buffet or a la carte is a bit pricey, no other dining options at walking distance in the area.

The professionalism and attentiveness of the staff were exceptional. I would like to particularly thank the staff in the Club Lounge including Shubham Raj and Nazim Ali who always had our coffees ready and made our family group feel special. The room attendants always made our rooms spotless and orderly and were on hand to meet any request. I have stayed at many hotels around the world and have never experienced such outstanding, polite, warm service. Thank you to the hotel team.

There is nothing to improve on.

The Hotel is very nice starting from the lobby through to the atrium to get to your room. The staff are very freindly and helpful (you even get a free daily paper). The club room was a bonus because it made breakfast quieter and the happy hour drinks were heaps of fun (met all kinds of friendly people including staff). Able to walk to Indian Gate from hotel which was a bonus.

Nothing - however the streets around the location very dark at night and not much to see).

A nice, clean and comfortable high-end hotel, very centrally-located and with great views (at least from our room) over inner South Delhi. The hotel has glass-walled internal atrium lifts, which also offer a view, but which might be a bit disconcerting if you're bothered by heights. There is a decent, if slightly spartan, pool and a more-than-usable gym. The lobby and check-in were pleasant without being extravagant. We didn't take any meals or drinks here. For what it offers, the price was quite reasonable. I could imagine this being a perfect hotel for a business traveller.

The hotel bar was uninspiring, so we took a quick auto ride across the roundabout to the Shangri-La, where we had a very pleasant outdoor evening drink and dinner at the Grappa Bar (or it may have officially been the Shang Palace outdoor seating area).

Centrally Located

Lighting in the room was not appropriate. It was too dark. May be that have a dull theme. Having casual approach of the staff. Didn’t get a feel staying at 5 star hotel. Breakfast spread was just ok not like 5 star hotels. In brakeast area (Monsoon)waiters were like daily labourers and were not at all trained. May be cost cutting but why when you are charging a good amount on room rent?? During night on 2-3 persons were available to cater 300 rooms a