The swimming pool is nice and the rooms are very big and comfortable, everything was really clean. We could do a late check out free of cost.

We did not get the room until 3 pm. We had to wait one hour in the restaurant. They gave us two drinks on the house but when checking out they were in the bill. Everything is overpriced, especially food and drinks in the restaurant, really expensive, does not make sense. Try to pay everything on time, not in the check out, otherwise you won’t understand the bill and what you are paying.

We had a nice and spacious 1 bedroom suite which included the Taj lounge with really awesome staff. For breakfast, they offer a nice selection of made-to-order items, Western and Indian, which were quite tasty. You can also have afternoon tea, or wine & drinks in the evening (including hot and cold food, so you'll be too full for dinner afterwards). The hotel is close to the Khan market where we walked to, crossing the roads is a bit of a challenge 😀. There are other attractions nearby such as the Humayan Tomb, but better to get there in a car. Overall, we would certainly recommend staying at this hotel.

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The hotel impressed with its excellent location, spotless cleanliness, and thoughtful hospitality. Highlights included a vibrant Diwali performance and a fun Halloween event, complete with free snacks, making the stay memorable.

The hotel doctor disclosed my son's COVID test results to the hotel without my consent, and the hotel unnecessarily quarantined us in the room despite there being no quarantine requirements in the country. While they agreed to let us leave and refund the cost of the last night's stay, it has been two weeks, and I have yet to receive the promised refund.

The staff were amazing right from the security, valet, front of house, reception, housekeeping, in room dining and the Exec Lounge. They always went the extra mile and ensured our needs were met and that we have a wonderful and high quality experience. Swimming Pool was clean, a great temperature. High quality, high standards that made you feel that you were the only person staying at the hotel. Thank you!

Nothing, as it exceeded our expectations, and we are now TAJ Hotel ambassadors!

As a frequent business traveler, this was my second experience with The Taj group, and overall, the stay was great. The hotel boasts an excellent location and beautifully designed rooms that truly enhance the comfort of your stay. The service staff, especially the doorman and support team, were extremely cordial and helpful, embodying the high standards of hospitality one expects from The Taj. However, I did notice that some of the reception staff and club room personnel lacked the usual "service with a smile" attitude, which was a bit surprising. While this did not significantly impact my stay, it stood out in contrast to the otherwise exceptional service. In conclusion, despite a few moments of less-than-ideal reception, my experience was largely positive. The Taj remains a solid choice for business travelers, combining luxury and convenience effectively. I look forward to visiting again and hope for an even more seamless experience next time.

We had a fabulous stay at the Taj Mahal hotel. All the staff were very professional, friendly and went above and beyond to ensure that we enjoyed our stay. The food in the Machan & Varq restaurants was excellent. We also had a very enjoyable evening in the wine cellar. Our Taj suite was extremely comfortable and was looked after very well by the housekeeping staff. We booked the hotel car for sightseeing, the drivers were excellent and ensured that we had opportunities to see all the main sites. Our two stays at the Taj Mahal were an excellent way to start and finish our holiday.

Nothing

We made a last minute change of hotel to here for the last 2 nights of our trip to India and we are SO glad that we did. This hotel is absolutely beautiful, it doesn’t look anything special from the outside but once inside it is a stunning, luxurious place to stay. Our room was lovely with a view across the city to the president’s residence, and it had the best hotel shower ever! All the bars and restaurants are decorated with great taste and elegance. We really enjoyed breakfast and had an amazing meal at the House of Ming. The gym is excellent and the pool and gardens are a lovely oasis in the centre of Delhi. I used the spa and had the best massage and facial I think I have ever had, Mary my therapist was amazing. Location is good for Khan market and others New Delhi sight seeing like India gate and it is about 40 minutes drive to the airport (dependent on traffic). We really loved our short stay here and couldn’t recommend it enough.

Not a thing - it is fabulous

Taj Mahal Delhi is very contradictory property. On one hand I like friendliness of the staff, everyone was nice and helpful starting from the driver and airport rep going to porters, bellboys, security, reception desk, lounge staff, etc The location of the hotel is very central and all main attractions are nearby. It is 25-30 mins away from airport, if no major traffic. We got breakfast and some afternoon meals in the lounge that was ok. Again the staff was very helpful, but variety and quality were average.

On the negative side, the room needs some renovation and exterior of the hotel doesn’t look well at all. This may require some investments, so this is a long run. Short term fix applies to the room keeping/service staff. Seems to be that the staff doesn’t know what needs to be replaced and when. Every time there was different amount and type of hair cleaners. For example, on the morning of departure I found 6 bottles of hair conditioner, but no shampoo…. The room service could be quicker. It took about 45 mins to get few apples and the order was messed up. We asked for green apples and received red. All these small bits and pieces significantly impact overall positive experience.

The hotel is fabulous, classic, rich, open, bright, super clean, sophisticated in its feel in all common areas and spacious rooms that reflect a perfect blend of heritage and modern luxury. Our one bedroom was simply amazing, with a lovely kitchenette, super comfy beds, lovely seating area soft fresh smells, super clean, and decor with hints of gold and sage that gave the unit a calming modern yet classic sophisticated aura. But the best thing about the Taj is it's staff, they are what differentiate this hotel from all other five stars, with their warm hospitality and forever willingness to go above and beyond. Starting from the lady and male security guards who welcome endless lines of guests from early morning to late evening with a cheerful namaste, to the elevator assistants (both, one with royal mush and one with the modern mush), Lakshay at check in, the beautiful young lady who greeted us every day by name for breakfast at Machan and seated us and the smart young man who served us and accommodated all our food eccentricities with a smile, the chef who checked in to see we were delighted by his delicious foods, Ms. Sazida in the lounge who spun out some of the most innovative and delicious cocktails and the young men who served us some enticing appetizers, the fabulous housekeeping crew who kept the room so sparkling clean, and many others. Thank you so much for all you do. To the management at Taj, these staff are your strength. I hope you have great retention plans in place, maybe a system where the taj matches all tips and gives each staff member (all levels) tip in form of some Taj shares each year (?) - not just collected cash that is valued but easily spent but something that gives them ownership in the brighter future they create for Taj every day - the culture you have is truly unique and your staff make the Taj experience what it is.

Nothing.

I WAS GIVEN ACCESS TO THE CLUB FACILITIES ON LEVER 8 ALTHOUGH THIS MAY NOT HAVE BEEN STRICTLY WITHIN MY PACKAGE. LIKEWISE I WA S ALLOWED A LATE CHECKOUT AT 4.30 PM. THIS FLEXIBILITY IN MEETING UNEXPECTED EARLY DEPARTURE LEFT A STRONG SENSE OF APPRECIATION. I WILL BE HAPPY TO RETURN. WHEN MY WORK AT THE HOTEL FONISHED EARLY UNEXPECTEDLY> THIS ALLOWED ME TO RETURN EARLY TO AUSTRALIA> The assistance given at the Concierge desk travel agency by SHRADDHA MOROLIA was absolutely magnificent. She would not give up on my airline QANTAS until my new ticket was confirmed and issued. She is outstanding!!!

Of course hotel is expensive; but it is a top class venue. The ground floor restaurant served an outstanding Malabar fish stew, not too spicy. The food and service was outstanding and memorable.