The hotel is located in the northern part of Sligo in a lovely stone walled building. The access to the leisure centre and pool was complimentary for guests and provided a great way to wind down after a long day. The restaurant was large and well furnished. There was plenty of complimentary parking as well. The family suite was a large two-bedroom apartment with plenty of room.

There was some confusion in the booking regarding the use of the second bedroom for the family suite. Initially when we arrived the second bedroom room was closed. However, the staff where quick to recitfy this. There wasn't any utensils in the kitchenette but thankfully we did not need them.

Ideal for young families, plenty of space in the room and in the Hotel. Large hallways, plenty of seating in communal areas and a large self contained grounds to walk around. Plus plenty's of activity within the hotel for kids, swimming pool, games room, sweet shop and kids club. Buffet Breakfast is busy, but extremely well run and has everything you would expect and tastes great. Loads of staff working in the hotel and all are extremely friendly and helpful. Great experience overall.

NYE dinner, we were looking for something special and it was similar food available in the bar. Tables not laid out, no table cloth on the tables and service was slow... but this was probably just our expectation as we ate at the bar the previous nights with the children and it was an excellent experience, We just thought that the NYE dinner in the dining room would be more festive and more of a dining experience. But again this was our expectation and the hotel didn't advertise it as anything different so this very minor issue was our own fault. We probably should have went off site for this one evening meal. All food and drinks we got during our stay were otherwise perfectly

The hotel was one of the best family friendly hotels I've stayed in. My 3 kids had the best time. There is so much for the kids to do, pool, crazy golf, fairy walk, kids club. The restaurant was very accomodating for kids. Great menu and great staff. All the staff, restaurant, reception and leisure center were fantastic. Really helpful and friendly. The family room was massive and we were very comfortable there. Overall a fantastic stay, we'll be back!

Very little to fault with this hotel but the only comment is the kitchenette in the family room didn't have any cutlery/tableware. Would be great to have a few basic bits

Every member of staff we encountered were exceptional. The restaurant food in the evening was lovely and we ordered breakfast to the room the next morning, it was first class. They offer a tent service in the room for wee ones, which we ordered for €15 and it was brilliant, all set up on arrival along with kids activity packs. There’s also a sweet shop in the hotel a lovely we novelty for children and adults. Also having a pool at the hotel was great! The hotel was very clean and the rooms. The bar and restaurant were beautiful and lovely festive decorations. My daughter has autism and when booking the restaurant we asked for a quiet seating area. This was noted and accommodated subtly. Our food was brought out quick and timely making it an enjoyable experience for us all.

This is more feedback than criticism. The rooms are a bit dated decor wise, however very comfortable and all fittings are good quality. The swimming pool and changing rooms would definitely benefit from a makeover. It would really take the hotel to a new level.

Our family room was amazing. So big and spacious and our son loved having his own room. It was my birthday and I was left a plate of decorated fruit in my room and a large box of sweets for my Son with colouring paper and pens. It was so thoughtful. There was kids club from 4 until 9 which was brilliant as our son is an only child, so he met other children to play with. Staff at reception and the bar were so friendly and helpful. The pool was brilliant.

More choice on the food menu - would have loved a chicken pasta dish. But the food was beautiful

The building itself looks very grand from the outside, the main lobby and bar area were nice and modern, we loved our room, we just assumed we would all be sharing the 1 hotel room (2 adults 2 kids) but our room had 2 rooms, 1 with a double bed and 1 with 2 singles which was a nice surprise, The kids did love the pool with the inflatable course and arcade area, which has a pool table, air hockey, etc. We had dinner in the restaurant the 1st night and couldn't fault it, from the service to the food it was great, also loved their cocktail list.

Dust! Dust everywhere, the tables that house the lamps in the main foyer were covered, the tops of the lamps in both bedrooms were THICK with dust, im not a very fussy person and generally quite happy to go with the flow but honestly it looked like they hadn't been cleaned in a loooong time (weeks id say) we also were not convinced that our rooms had been hoovered prior to our arrival. Breakfast was quite expensive at €16pp so we didn't bother eating that in the hotel, instead we ventured out to sligo town.

I was very happy with the staff and they were very helpful,pleasant,friendly, welcoming,I really enjoyed my one night stay bed was very pleasant and comfortable 😴 as I have a Cpap machine I need a comfortable mattress and a lot of pillows I was absolutely delighted and had a very comfortable sleep much appreciate thank you very much

Well the hotel was absolutely great? as I said staff were absolutely lovely helpful, pleasant, friendly, but I was a bit disappointed that my friends and I couldn't have a drink at the bar ? I realise it was a bit late as you know the Clocks went back but we were staying at the hotel? I have stayed at other hotels and I have always known the bar is open to the residents it would have been nice to sit down and have a few quiet drinks with my friends as it was a 40th birthday

Very comfortable spacious room however we had booked 3 people in room but seating and complimentary water only provided for 2 people. The food was tasty and plentiful in both restaurants including special dietary options at breakfast. It can be a little chaotic in the buffet area at busy times.

some of the facilities were not working in the leisure area (jacuzzi and steam room) and the pool water was cloudy, perhaps an ineffective filtration system? the hotel was very popular with families and on this occasion a significant number of small children so it can be a little noisy if not accustomed to this.

Lovely frontage to the hotel. Room for 4 people was very large: in 2 sections with 1 shared bathroom. Double and twin- great for parents & 2 adult children. Evening meal prices were reasonable so we didn’t go out- useful if your timing is tight. Swimming pool was a reasonable size and warm - open till 10pm. Useful if you are anticipating poor weather.

No major gripes but…Capacity for breakfast wasn’t great - it felt understaffed. Staff were working hard to keep up with spaces and restocking. There were queues to get in around 9.30-10am. Swimming pool changing rooms need a revamp. A way out of the centre of town - you would have to drive in 5-10 mins. Bathroom - Extractor fan didn’t work & toilet seat was broken.

Liked the family suite big and spacious great for kids as everyone has room to move around .

Didn't like age restrictions in pool up to sixteen yrs to be accompanied by over 18. It restricted the kids we had with us using the pool even though we always there to supervise but not wanting to use pool ourselves. It makes pool crowded at busy times as too many adults in pool so doesn't give kids room . Think age could be lowered to 10yrs . Our kids were 14 &12 . That's the only gripe we had.