I was driving through West Virginia and needed a place to stay overnight. The reviews suggested a lot of positives. I was happy with my choice. As noted by others, the breakfast is geared toward cold cereal, oatmeal, waffles, and muffins/toast good enough for me, but for the cost, no need for eggs, bacon, sausages, omelets, etc. Any dissatisfied guest should head for the local breakfast joint, Cracker Barrel, etc. not too far away. The parking was well-lighted. It is very close to the interstate. The AC/heater had an exceptionally quiet fan. Just what I needed.

(1) Do a quick stick-and-pull to get the electronic key to open the door. If you are slow, it won't open. (2) I like longish hot showers. This one was warm, perfect for most visitors. (3) The most surprising issue was that the booking.com price ended up being about $10 greater than what I would have paid if I had bothered to log into the Choice hotels loyalty program to which I belong. I always counted on booking.com to provide a better value. I've been using booking.com for many years. This is the first time that booking.com charged me more than I would have paid by making my reservation directly with the hotel. Live and learn.

clean - even with construction. fair value. staff is courteous and accommodating.

construction work seems to be taking a while

The bed very comfortable, room clean and quiet, breakfast good

Small shower

The location was perfect. Easy to get in and out of. Right off the highway. The property is located outside Beckley but only about 4.5 miles from food and shopping. The staff at the hotel was amazing. They were so accommodating and ensured we had what we need at check-in. Also placed us close to another family we were traveling with, which was nice.

The hotel is undergoing renovation so there is alot of construction. Not the fault of the staff, which took this brunt from other travelers checking in ahead of me. The renovation did not impact the stay. For breakfast they have a grab and go which is more than acceptable.

Staff when I checked in was very friendly and accommodating. The rest of the staff were not as cordial. Other than that it was a great place. Close to the interstate.

I asked for new towels and wash clothes. They were delivered to the room while we were gone and placed on the bed. The dirty was not picked up. I had stacked them by the bathroom in a pile. So I took them to the laundry room myself when we got back from the day..

I love the location. It's out of the way and not so noisy. There are several restaurants that deliver only a few miles away, if you'd rather eat in. The bedding was clean, comfortable, and warm and there were four pillows on each bed! I also love the fact the hotel allows my dog - who travels with me everywhere. (This was our second stay at The Sleep Inn Beaver-Beckley.) On an additional note, there is a fairly large lawn in front of the hotel, where I can walk with my dog in the morning and in evening before we retire. To me, that is a huge perk! So much better than walking my dog around in a parking lot!

My room was on the second floor at the end of the hall near the stairwell. (I have no complain about the room.) The only downside was the loud slam of the exterior door every time someone departed or entered the building. I heard it much of the night since the hotel seem to be near capacity. I am guessing the Continental breakfasts were bagged due to Covid? (Question not a complaint.) They were labeled and arranged neatly on a table in the breakfast room. I have to admit, it was kind of strange finding a cooked cheese omelette in a ziplock bag along with a pastry inside a brown paper sack. But, if that's what we need to do in these times, it's fine with me.

Breakfast was pretty good; room was clean and serviceable. The desk folks did us a huge favor by calling us when they found my son's airpods. Fortunately we were going to be headed back by the area, so we did not lose too much time. Big props to the Sleep Inn staff for preventing a loss of a non-trivial item.

I thought the decor was much nicer and more updated than most other hotels I've stayed in. It was calming green and neutral tones with nature photography on the walls. The facilities were also very clean. The staff was very kind and helpful. They gave my dog treats both when I checked in and checked out. The hotel has very easy access from the highway as well.

I wish they had better breakfast options, but it was limited due to currently ongoing renovations.

Room was clean and fairly well kept. Staff was friendly and accommodating when we requested to be on a main floor. Breakfast was decent.

The room needs some updating. It felt mostly well done with an exception being the pocket door to the bathroom and the handiwork surrounding it. It was clearly the wrong door, did not slide properly and was scraping against the interior, flaking paint everywhere and giving off a scuzzy-landlord vibe. The fridge was so loud that we had to unplug it to sleep.

Breakfast was a loss. Not much was offered, Coffee was excellent. This factor reduced my rating.

If a breakfast is offered in the advertising one should be served. I do not consider a bagel and cereal or a make your own waffle a breakfast. I really did not care as I wanted to eat at a restaurant in town so it was no big deal.