amazing rooms hidden away from the street, so total silence, even though you are in the heart of the most active area. High ceilings, good style, very clean and nice staff (they speak English very well) - Everything was perfect. The floors were a bit cold, but there was slippers in the bathroom for the feet. We chose not to eat at the hotel for breakfast. I am sure it is good, but we wanted to try the many local cafés. We had amazing breakfasts at Simbiosi inthe street, corner shop (only 1 minut walk). We chose to get takeaway a couple of times, when we had been out all day. The TV has netflix and many oother apps. We were happy that the hotel was 8 min walk from the trainstation and placed near good (trendy) restaurants. It is very near everything only 1-5min walk to shops, pharmacies, nail bar, hairdressers, take aways, gorgeous restaurants/cafés, 5min walk to uffizi museum. 10min to Ponte Vechio. There are 2 Indian take away ("Royal Indian" was the best). If I come back to o Firenze, I will definitely stay here again.

Nothing too mention. It was 100% perfect. However, if you are staying for long, then I should mention that there is no wardrobe. Only a small rack to hang clothes up. But we didn't need that for a short stay (3 nights).

The staff were wonderful, communicative and accommodating. The room was beautiful, the building was lovely, the breakfast was great (you choose sweet or salty option). Location was perfect for exploring Florence by foot. The place was spotless. (If you are staying here it would be helpful to know it’s not a full service hotel. We did self check in, reception isn’t staffed, bar isn’t staffed. The beautiful common areas you see are really only for breakfast. The main door is locked most of the time, you let yourself in another door. You won’t get lunch, snack, room service or dinner here. — This was all ok for us during our stay, and the price reflects this, but it is worth knowing before you arrive to avoid disappointment). Thank you Nicolae & Ciren for a wonderful stay.

The room was amazing and HUGE, we loved every minute there. Kiren was the best, she provided us with the tastiest breakfasts! always with a smile!

Staff were very friendly and helped us with taxis and local recommendations. The location is fantastic, it can be quite sketchy around the area on an evening so something to bear in mind for female or solo travellers, but is close to everything.

The air conditioning wasn't the best, it was very hot in Florence when we stayed and we found the air con at other properties far superior.

Very quiet inside even though it was bustling outside. Staff were friendly and courteous. High season in Florence so price was high... Easy to get to major sights as well as train station.

The place is the gem just un the center of beautiful Firenze old town. Very clean and quite, staff is super-polite, attentive and helpful. We will definitely come back once visit Firenze again.

Nothing

The staff was so kind and polite. Very good big breakfast. The room was spectacular: big, reminded more of an apartment, good conditioning, big windows, clean, renovated.

The hotel does not have a short term parking space. We needed to park our car and then, with all of our luggage, go to the hotel.

Everything was good about this hotel. It was seriously one of the best hotel experiences I’ve had so far. First of all the room itself. After walking through a beautiful corridor, you will arrive in an amazing styled room with a very nice interior, a convenient small kitchen and a very nice bathroom with relaxing rain shower and very good beds and pillows. The communication with the manager was absolutely perfect. Because we could not arrive while the reception was still open, we got the best instructions through WhatsApp. We could always ask and reach the manager by sending a message. The breakfast was delicious. We had a choice between Sweet and Salty and switched a few times for variety but both options were great. The girl that hosts the breakfast was super friendly and quick and for the last day, when we had to leave / check-out before the kitchen was open she made sure we had breakfast in our own kitchen. In short: Beautiful hotel and great care and customer service for a good price. I couldn’t wish for anything more.

Everything was so perfectly done that from now on, all other hotels in different cities will disappointed.

The property was very nicely done and clean. The rooms were well decorated. The staff was really friendly and helpful.

The studio room was smaller than we expected. It was however very comfortable and nicely done up. It had everything you need in the kitchen. One night it was pouring in Florence and some water seeped into our room through an open window, which was a bummer. However staff more than made up for it through their generosity.

A super luxurious and comfy room right in the heart of Florence. The staff were amazing and there is so much around the hotel including a really nice indoor food market. We especially enjoyed all of the nearby food options and amenities including the fact that we could walk to so many attractions.