The room was exactly how it was listed, complete with all the amenities. It wasn't too hard to locate, just a little tricky because it's actually situated at the top floor of a building that from the outside looks like another hotel. Otherwise, the location was PERFECT. We barely used the bus (only once!), and it's within walking distance from the train station which was very very convenient. The staff was very nice and responsive to our requests.

We had an issue with our air conditioner during our stay, but the staff was very responsive and replaced the unit all together which was pretty cool!

The stay was excellent value for money! The room had been partially renovated, with the bathroom being completely modernized and spotlessly clean. The location was fantastic—within walking distance of many key monuments, restaurants, and attractions, making it perfect for exploring the area.

The only downside was that after check-out, we couldn’t leave our luggage at reception for as long as we wanted—luggage storage was only available until 17:00. While not a major issue, it would have been more convenient to have flexible storage options for later hours.

Room had what we needed with beds and bathrooms. Very quiet once the window was shut. Good location to everything and very clean

Getting in! It not a hotel! It’s a few rooms on the fourth floor and very poor labelling on where it is and how to gain access to the rooms if you miss the office people. A couple of simple signs would clear all ambiguity up for late travellers. Oh and don’t worry about the sketchy elevator. It actually works!

The property has an amazing location close to the central station and relatively close to all the major attractions in the city. Our room was small but cozy, the sink and bathroom were clean, there was hot water. The shared toilet was right next to our room but there was no disturbance, nor we had to wait for anyone. The beds were comfortable and clean. The staff was amazing, wide spoken, friendly and really helpful. If you ever get the opportunity to visit Florence, this is definitely a great spot. There is also a 24/7 vending machine in the corridor with cheap drinks.

We had no complaints.

Walking distance from city center. Allowed us to leave our luggages before check-in time. Helpful staff; we broke one of they keys and they replaced it immediately.

The ensuite shower was not helpful, at least for me, since I was travelling with a friend. They don't accept credit card to pay for the city tax.

Hotel easy to find, staff were friendly and helpful. Lots of amenities nearby, a small supermarket, bars, caffes, bus stops, etc and it took 10 minutes to walk to the historic centre and 15 to the main train station. The room was very small and noisy being next to reception and lift and the street was noisy, too, even at night. However, we paid for one of the cheapest type of accomodation in Florence (which is a very expensive city indeed!) so we did not expect much. There was definitely no city view as advertised, however it was clean and the bed comfortable. There was air conditioning in the room, which is absolutely necessary as sleeping with the window open would be too noisy (and possibly very hot in summer).

The room was very small and noisy being next to reception and lift, you could also hear other guests through the walls. the street was noisy, too, even at night. There was definitely no city view as advertised and no TV (which I did not notice when I booked, but who needs a TV when you are in Florence!)

It's location is amazing for all the top sites. Nice and quiet at night. It is budget & pretty basic but the place is clean, very modern onsuite bathroom. And they let us check in early as we had a baby with us. Great service all round

Entrance to the building pretty run down & the lift is very small.

Loved the location, easy to get to and very central. Staff were super friendly.

The beds were quite small, my friend and I are 5’3 and still managed to nearly fall off the bed so be warned if you are tall. The shower is also in the corner of the bedroom which is a bit awkward.

Great location, quick walk into town, clean and tidy room with shower in, comfortable bed. Towels provided and easy communication with check in desk. Also happy to leave luggage before check in / after check out.

Nothing.

The location is good, have a lot of shops and restaurants along side the building, close to main train terminal and museums. Only got to see the staff when I checked in. Room was spacious with a nice view.