The location is perfect within a short reach to the city center, with a range of non-touristy places to eat. The hotel has an old charm but everything is modern and functional. Breakfast is good, and the bar is even better. There is a valet parking on site for 35 eur per day. The staff was exceptionally good

As the hotel is in the very center, it was very noisy even during the night. Having more soundproof windows would have made the place just perfect. Also would not mind a kettle or a coffee machine in the room

Located just on the outskirts of downtown, within a 15 minute walk you'd be in the heart of Milan and find yourself surrounded by all the major tourist attractions. The rooms were very nice and the bed was comfortable, and I enjoyed some appetizers and drinks at the restaurant, all of which were fantastic. The staff were particularly helpful when my luggage was lost in route to Milan. They recommended shops I could find some work-appropriate attire within a short walk. Then, I shared a copy of my baggage claim information with the front desk, so that when it arrived at the hotel they immediately delivered it directly to my room. Their assistance was greatly appreciated!

Beautiful classic hotel with spacious, quiet rooms and a wonderful garden setting. The dining area is sensational and breakfasts were fabulous. Excellent staff, very pleasant and very helpful. The hotel is situated in an attractive area of Milan, with public gardens and plenty of cafes and restaurants nearby, plus it’s just a short train trip to the Cathedral di Milano.

Nothing.

Location

I came on time check in at 3 pm and wait for more than 35 minutes because the room was not ready and the reception staff was not able to help while we waited and they were not experienced

How the room was cleaned new body wash and toilet paper was not supplied

The breakfast was outstanding - loved the garden. The staff was very friendly and accommodating.

Handicap accessible bathroom would have been helpful

Staff was exceptionally helpful. Food was good. Room was clean and all employees were very accommodating.

Nothing. Everything was very good. Surprisingly well organized, efficient, guest focused and very detailed in their hotel organization. Really a top class operation at this hotel. Impressive

Loved the location, loved the garden (this is a jewel, and it's so wonderful to relax in green beauty after a day of walking the busy city) and loved the DJ, Monika Boutike-- she made aperitivo a joy.

Some confusion among the staff in the bar/resto. All good though.

I felt a little disappointed that so little information was available from staff regarding what was available for breakfast. No menu offered though I saw guests with menus one day. The first day we were not offered any options other than the buffet, though some other days were asked if we wanted eggs, waffles, pancakes.

The Garden is gorgeous, and a wonderful place to enjoy an aperitivo. It alone is worth the stay, as is the hotel's location. Loved the DJ in the Garden too, Monika Boutike provided great chill tunes to really get the "relaxing in Milan" vibe going.