I really enjoyed the location. It was close to the buses, close to my friends location and it was, overall, a quiet and clean place.

I didn't like the fact that it was mandatory for the cleaning team to enter my room (in my country you can choose if the cleaning stuff enters your room or not) and also, I did not like the fact that over the night there were some noises caused by the generator or something. Also, the reception is not always available on the phone, as I tried to reach them out two times in order to confirm my reservation as my flight got delayed for almost 8 hours. Also, they don't have any carpets on the floor and it's a bit too cold to just stay barefoot.

Had a prompt, detailed, auto-translated response on booking.com regarding exactly how the late check-in process works. Sounds obvious, but my next booking involved a bunch of last-minute whatsapp messages and calls, feeding me the info one bit at a time in a confused jumble. The location itself is right in the middle of Milan, a two-minute walk to the metro or tram.

No air conditioning, no heating except for the bathroom. I mostly returned to the room only to sleep, but I imagine actually spending time there in the winter (or trying to sleep in the summer) is a nightmare.

It is good value for money

I liked the retro feel of the hotel. The room was spacious, there was air conditioning (though very loud). The kitchenette could have been better equipped, but overall it was fine. Location was great for transports and there was a shop close-by but the area wasn't very nice.

When we arrived the bathroom smelled bad and there were some pieces of hair in the sink and toilet, even on the wall, so a little better cleaning, and maybe providing an air freshener for the bathroom would be nice.

We chose 'smart check in' and we were allowed to come later than the office time which was great. Everything was instructed and clear. The apartment hotel rooms were clean and had a clean bath, bedroom and a tiny kitchen to cook small things. When you check out you are able to leave your luggage at their office and they organize it for you. The staff was amazing with everything. The only note is an older themed bedroom I would say.

We liked the staff and found that issues were resolved fast when something happened. Generally, it is a very good value for money stay.

The area in general in the outskirts of Millan is a little run down, it could use some repairs - it doesn't mean I didn't like it, but the area around the hotel should have the sideways fixed, so it would be easier to navigate with a babycarrige.

The hotel was 20-30 minutes from Duomo with M2 Bus. The room was nice and clean.

It's in a nice area and facilities are quite good. I did not really have any problem during my stay, and everything was describe exactly as on their page. The staff was not problematic at all.

There were some hair in the toilets, but it wasn't from us. There could've been a better explanation for the AC because the hotel is kind of old which I like, but there are no instructions. also, you can hear other peoples rooms pretty easily so it is maybe a bit hard to sleep.

The Staff were very polite and helpful, there was no problem with contacting the property, check in, leaving the luggage after checkout. I was bothered by the reviews describing some bugs in the kitchenette, but the room was clean and comfortable, no insects spotted. There was parking for guests. All facilities according to the description. The hotel is located in quiet surrounding, and is well connected with the city centre and main train stations.

The place is a bit outdated. We were living in the ground floor, next to the reception, it was a bit dark in the room and we were able to hear noises from the common area including vending machine and toilet sounds from floor above.

The room was spacious for us and has its own little kitchen, toilet and a balcony. Location was perfect as it is near Metro and other public transport. Overall, we had a comfortable stay.

The lift was a bit scary as it is too small which would only occupy a person (if with luggages). Also, the room facilities were nearly complete except that there was no kettle provided and for us this is very important