Firstly the location was very close to train station Porta Serraglio hardly 200 meters. Staff were very friendly and caring. I checked in very late around midnight and still the staff acknowledged & prompt in checking me in. Also I requested early morning check-out and again the staff was very accommodative. When I checked out, I realized there was a train strike and getting a taxi was very difficult to get. Since I was from India, I found it difficult to install local taxi app. Hotel staff was very courteous and offered me a drop at Prato Central station at his personal car. I managed to get a radio taxi and reached SMN station on time to catch my Rome train. I would have missed my Rome trip because of train strike without the staff support. I am very thankful for the kind gesture of the hotel staff. Heartfelt gratitude.

I wouldn't say anything which I don't like in this hotel. I feel the bathing room space could have been little bit more. Rest everything was fantastic. It was a very pleasant stay though it was short.

Gianni and his lovely mother were very friendly, helpful and caring. They really made us feel like part of the family! We are back home and we miss them! Cleaning staff were also lovely and they made sure to refresh all towels and shower gels on a daily basis, which was a big plus for us since we stayed for 6 nights. Well organised and smoothly run hotel. The breakfast was enjoyable with nice coffee and delicious pastries. The location is very central in this historic town. The train station is a 5 min walk straight up the road. Florence and Lucca are easy to get to from here. Thanks again for the lovely stay Gianni!

The beds are too hard for our taste.

I LOVED everything about my stay at Giardino. Hotel is being around for years but is being renovated and thus is really comfortable. There is a spacious lift. The room I had was really spacious too and comfortable, have air conditioners and internet for free that work perfectly. Bed was comfy enough. Very clean. One of the best things is that the train station Porta al Serraglio is just a 4-5mins walk so getting to Florence was really easy. Staff was really friendly, always ready to help and even fix a breakfast in those days I had to leave before the breakfast time was open. Very good value for the money! Super recommended and if I was going to Florence again I would definitely stay there again.

Nothing really

Very close to Prato PS station and the major sights such as the Cathedral and Palazzo Pretorio, restaurantsand shopping street.. The hotel is well furnished, has a bar and lounge area, and staffed reception desk till late. The bed and sleeping temperature was comfortable. The breakfast buffet was adequate. There was nothing lacking.

There was a little traffic noise but it died down at night. I used silicone ear plugs and the traffic didn't disturb my sleep.

We booked this hotel for a quick weekend in Florence. The hotel is located close to the Prato train station (a 30 minute train ride to the center of Florence) and the city center of Prato. There are lots of restaurants and quaint bars nearby. Prato itself also isn't as touristy as Florence (our taxi driver said it's like Florence 30 years ago). Our room was lare and really clean, though a bit dated. But we slept well and enjoyed our stay.

Breakfast was good every morning. Appreciated a breakfast to go when we had to leave before breakfast time. The location was good to walk to the train and shopping areas. The room was an efficiency size that was very small, but manageable since we were out of the room all the time.

Everything was good. I have no comments on dislike.

The hotel is right next to the cathedral, walkind distance from sights, shopping area, bars, and restaurants. There is a convenience store just across the street. I arrived in scorching heat, but hotel and room were nicely airconditioned which was a big plus. Staff was superfriendly. Breakfast is good, especially if you order capuccino.

If you are looking for style or design features, this is not the place. Breakfast is a bit on the basic side.

Excellent location very close to train station & to dining & bars & concert in the Piazza. The staff and manager at hotel were very hospitable & helpful. The hotel was very clean & air-conditioning worked wonderfully. Breakfast was simple but ok for us. Room size & amenities in room were comfortable & very adequate & could not hear any noises outside. We recommend this hotel as it is in an excellent location.

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I have stayed here several times before, it is always an excellent experience, the staff are always so friendly and helpful. It is very central to the centre of Prato, all manor of restaurants, bars and shops. It is such a pleasure to return back here most years.

Never found anything to dislike yet.

I guess the hotel is run by a family, everyone was really nice with us. They opened the door at any time (you have to leave the key each time you go out). Breakfast didn't have the same variety as a big hotel, but it was delicious and varied as well. Perfect location, 3 minutes walking to the Porta Serraglio station.

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