I am from the US and speak a fair amount of Italian. The desk staff was as friendly and helpful as I could have asked for. They spoke with me in Italian, gave me great restaurant suggestions, helped me with maps, helped me figure out how to work the air conditioner in my room (it helps when you start with the power button, ahaha!), called for taxis, helped me when I inadvertently left a bag in the lobby, etc. They were, in short, amazing. I loved the generous breakfasts each morning with great caffè as well as drinks at the bar in the evening. I had read about their mission to employ people with special needs and I thought it was wonderful. Each person that I interacted with was kind and friendly, my room was spotless every day, and I felt they provided a great level of service and added to my experience. My room had a stocked refrigerator and a very comfortable bed. Just a few blocks north of the Piazza del Popolo, I had no problem navigating to the center of Rome. All of the landmarks and "must-sees" were certainly within MY walking distance. As I looked at different lodging options, I felt that the prices were very reasonable.

I had no complaints or unmet needs. People who have a limited ability to walk should probably look closer into the center of Rome, but for normal, mobile people, it was close and very fairly priced.

Clean hotel, great location 5 minutes walk to the metro station and very tasty breakfast with many fresh products. There is a nice terrace outside, lovely even in winter. We had an excellent stay and definitely come back here.

Maybe some adjustments should be made with the room’s AC, it was not very warm at night.

We love the mission to train and employ young people with disabilities (the entire staff was amazing!), as well as their environmental initiatives. The hotel is in a quiet neighborhood, with bus and metro stops nearby so we found it quite easy to get anywhere we wanted to go in Rome. Our room was lovely with plenty of space, and we enjoyed the peaceful garden almost every night to unwind after busy days in the city's crowded tourist areas. The breakfast buffet was wonderful and had new items prepared by staff each day. We had dinner in their restaurant the first night and everything was delicious. Wonderful experience for our first trip to Rome, and we highly recommend Albergo Etico!

We loved this hotel! Would definitely stay there again! The staff was very pleasant. I loved that they hire people with disabilities, as inclusion is very important for me. The hotel had a lovely breakfast (fresh vegetables, fruit, protein etc) which is not common for italian hotels. Our favourite was scrambled eggs! Hotel's restaurant worked only on particular evenings, but it wasn't a problem, as there are plenty of restaurants around. Good location, a few metro stops to Termini. Our room was lovely, big enough and tidied every day. The whole hotel was beautiful and there was a lovely garden too.

Our room was very noisy - heard a lot of street noise, the neighbours, so we had to sleep with earplugs. Morning coffee wasn't the best, very watery. Luckily they offered coffee from the bar too, which was a bit better.

The hotel is situated in a beautiful location near Piazza del Popolo, making it convenient to explore all the piazzas, Borghese Park, and the entire historic center on foot. The staff were incredibly friendly and helpful, enhancing the overall experience. The hotel's design was very beautiful, with vibrant colors in the rooms, and it had a great lounge where we enjoyed breakfast and dinner. The perfect and daily cleanliness was impressive. We stayed as a family for four nights and highly recommend this hotel for its convenience, cleanliness, exceptional service, and lovely design.

In the description provided by the hotel (AER) i.e. the room size of 14 m2 is a bit misleading because the room is really spacious. So I guess 14 m2 is just the room space without the bathroom & the little hall. So what you get is a big, comfortable, modern room with a very comfy bed, electric kettle for tea or coffee and a small fridge. The room is also cleaned & the bed made every day. AER is not very central but it’s near Borghese Park and Piazza del Popolo, and once you are here, The Spanish Steps, Fontana di Trevi, Piazza Navona and The Pantheon are much nearer on foot. The hotel is also well connected by public transport to other famous historic sites in Rome, with bus stops on two nearby corners. Direct Bus 590 from Azuni Bus Stop (1 min walk from AER) takes you to The Vatican (Vatican Museums), Bus 628 from Gianturco Bus Stop (2 min walk from AER) takes you to Piazza Venezia (The Pantheon, an earlier stop) and Bus 87 from Bus Stop P.za Cinque Giornate (across the bridge, a 6 min walk from AER) takes you to The Coloseum. The staff professional, helpful and friendly. Breakfast buffet, delicious, with lots of options. All in all, a wonderful experience.

The hotel looks amazing. The architecture and original design is seen as you walk down the halls. The rooms are spacious enough for two people to stay the night. All facilities are high-end and the interior is modern. Breakfast buffet even had lactose free options, which is sometimes hard to find. Moreover, the hotel staff is brilliant.

We were staying there at the beginning of January and the weather outside was not very warm. Because of that it was just a little chill in the bathroom because of the a/c working only in the room.

Very nice hotel in the city centre. Very easy and straightforward check in and check out. The room was quite spacious with everything travellers may need. Excellent breakfast with a good selection of food including traditional Italian cornetti etc. and coffee. Very attentive and friendly personnel.

All was good. The only issue during our stay was that the restaurant in the hotel was closed in the evening and after a long day we had to go out again for dinner. Luckily there were lots of good places nearby..

I loved everything about this place! The room was super comfy and spotless, with brand-new furnishings. It had plenty of storage, a small fridge, and a water boiler, very convenient. The breakfast was fresh, delicious, and had a great variety to suit different tastes. We stayed for three nights, and I would definitely come back!

The walls aren't that thick, and we could hear the showering sound from the next room and some noise from the corridor. However, it wasn't crowded and didn't bother that much.

Well appointed, spotlessly clean and with friendly, helpful staff. Excellent breakfast. In a quiet and safe area. Good access to public transport including Metro and 30 minute walk to Vatican and Villa Borghese. Close to Parc Borghese. Good quality, moderately priced (for Rome) in-house restaurant/bar. Other eateries and a supermarket within a few blocks. Near the river. Has a program to provide employment opportunities to the disabled.

Little to dislike but potential guests who are unfamiliar with Rome need to know the hotel is some way from hotspots like Trevi fountain, Spanish Steps, Colosseum, Forum etc. They may need to use Rome’s sometimes confusing and often unreliable bus and tram system to access these areas. Planning and time required. Also, although it’s a quiet area at night, several busy bus routes pass the hotel. There can be noticeable traffic noise for at least some rooms late into the night.