After arriving it took almost 20 minutes for reception to show up. Very old, eclectic building with an elevator.Rooms were just as described, beds made daily, Pastry and wonderful fresh cappuccino every morni g.Matilda, the chef, concierge, janitor, coordinator,or whatever other hat she wears is the BEST thing about this Hotel. She was the friendliest, kindest, most helpful person in the city. Because of you, we would stsy here again and again.Thank you Matilda!!!

Leaving Matilda!No, but seriously, the only thing is the renovations at the entrance. Everything else was fine. It's old..Rome...

For the price we paid it was excelent . Lady at the breakfast very kind ,staff over all plesant . Coffe and food at breakfast very good. Heating good,hot water good . Hotel 5min walk from central station and nice and quite area . We came early left our stuff at the reception when we came back they took the suitcase to the room thank you for that . We also left our luggeg the day of check out and came back to get it latter probely after 5pm . We got tea,coffe,water in the room ,we did not use it but nice gesture .

Only thing i can say maybe the internet signal could have been stronger in the rooms .

Close to Termini station, 5 minutes on foot. Fridge and cattle in the room.

Dirty curtains and walls. Not suitable for a long stay, for 1-2 nights it is ok.

Location of the hotel is very good and near Roma Termini which is great point for all transportation. Our host was friendly and really pleasent. Cleanliness and tidiness of the room was great, clean sheets and towels on every two days, room cleaning every day. Nice breakfast every morning provided by our host was great start of the day. Great price - quality ratio. Would recommend this one!

Room walls were a litle dirty, but not big deal. Only problem is that we didn’t had hot water one morning and one evening (other time we did normally).

Very gentle and friendly staff. Clean room.Good location close to the train station termini and bus station . Although some small issues i would recommend it because of its price

The bath had an unpleasant smell all the time but if the door was closed it didn't smell in the room. There wasn't always a person at the reception you had to call them if you needed something. The wifi wasnt working at all.

Close to the main train station and everything you need. The room was cleaned daily and everything was thought of. A fridge and air conditioning in the property and 2 bins. The breakfast lady is amazing, always helpful and friendly. She is the bright and smiling face you see each morning who makes you feel welcome as she really cares.

Nothing as everything was superb.

Everything was perfect starting from the person working on reception. He was very kind to that level that he shared with us information about most important things to see in Rome. Towels were changed every day and the room was being cleaned every day. The location is nearby every kind of public transportation. To sum up, looking forward to coming again.

I was nicely surprised in overall. The room and breakfast were better than expected, nice staff, clean room with fridge, kettle and everyday service. Great location minutes to the station.

The building is shared between 3 hotels, the look of common area could be improved (lift, rugs etc). Water pressure was low.

The employee responsible for the breakfast and the Italian breakfast and the location near to two metro stations

I stayed for 30 minutes when I arrived because there was no one there until I called them on what’s app, the room was very small and narrow

Location and staff! The lady at the reception was very helpful, but the lady at the breakfast was absolute superstar!! She draw a whole map for us to make sure we will see the highlights of the city,she was kind and funny. Besides that, we had a balcony, clean sheets and towels.

The place needs some renovation