Excellent breakfast to be ordered but anytime you can ask for resupply. Stuff is friendly and helpful with exception of two receptionists which were ignorant. Rooms are very clean and beds are comfortable.

Photo of junior suite in upper floor is misleading - in reality the second room has low ceiling and no windows and is passthrough room to the toilet.

The staff, the bedroom, the breakfast, the location all excellent. So delighted we found this great hotel in Rome. Hotel was spotless, so comfortable. The staff so friendly, welcoming, could not do enough for us, we will definitely be back again, we loved our stay

Everything was perfect We can not complain about anything

Excellent location just a short walk from Termini and in a nice zone for restaurants and drinks. The staff is beyond helpful and we got everything we needed including coordination for private transportation to the airport at a very awkward time of the day. Good breakfast served on site and comfortable rooms.

One detail to mention: sound isolation for our room was just OK, we had some noise leaking over other rooms, not so much from the outside.

Location is very convenient. about six minutes walk to the central station and all the buses going everywhere. Staff is very helpful and welcoming. everything was very clean. breakfast is good, you can order what you want and as much as you want. Denise at the front desk was very helpful and welcoming and smiling. The manager Mr. Maximilian greeted us himself.

I don’t think there is anything that I did not like.

It's the second time I stay at this hotel and I still loved everything I loved the first time: super friendly staff who actually cares about you, fantastic location, comfy beds, a clean room of the right size with everything I needed, and very high standard compared to what you usually find in Rome, particularly for this price. I will come again!

Last time I stayed at this hotel, the room was pretty cold, so this time I had come prepared with tons of super heavy clothes... But this time around, it was actually boiling hot :D I'm sure it was me not setting up the air con properly, so next time I will pay more attention to this.

Hotel is located near the main train station (termini) which makes any transportation easy. This is a three star hotel, which has a very nice staff: I had a couple of requests - hotel staff did not ask any questions, they provided everything. The hotel manager was checking how the guests are doing - this is smt very exceptional. Like during breakfast he approaches and communicates. Everything was very very clean - literally shining! There was only thing which was unusual for me (I am not saying it was bad, just unusual) is that you should book the breakfast time a day before (this is written in hotel terms). Booking a breakfast is easy - just scan the QR code in the room and select the preferred time. Kudos to Varese! Thank you guys.

Nothing

This is a small, older hotel that is conveniently located just about a 5-minute walk from the large Rome Termini train station. This is ideal if you are arriving by train or bus from either Fiumicino or Ciampino airports. The neighborhood around the hotel seemed very safe during day or night. There are lots of small local restaurants within a 5-10 minute walk. The hotel staff were all very friendly. We had one of the larger rooms, which seemed to be recently remodeled. The small refrigerator in the room was very helpful. The bed and room were quite comfortable and quiet. The complimentary breakfast is really nice, where you make a reservation for a breakfast time, and then you order as many items off of their menu as you like, and within a few minutes they bring you the food and drinks in their small dining area. I would consider staying at this hotel again when I visit Rome.

We didn't really have any issues during our stay. All was very nice.

The staff was amazing. The room was alright, but probably what you should expect in a downtown area like this. It was a bit cramped and the lighting was cold. But for a 1-2 night stay it was perfect as a stop to sleep at. I had the cheapest option also, so perhaps there are better rooms. The breakfast is very good and the system is unique but surprisingly I prefer it. It's not a buffet but a restaurant style breakfast. They take your order and bring you a plate. The options are still continental, but my god the scrambeld eggs were amazing!

The room was quite small and the lighting inside was very cold and uncomfortable. The light in the bathroom was automatic and would need about 5-10 minutes to turn off. I wish I could turn it off with a switch.

We choose this hotel due to the close proximity to the train station. It was an easy walk, even with our suitcases. The hotel was clean and comfortable and the bed was a king size. We liked the breakfast which was table service and not a buffet and had a variety to please all travelers. They also stored our luggage for us after we checked out so we could enjoy the city without worrying about our bags. Overall we were very please with this hotel.

The room was a little small, but we were only there one night and it was all we needed.

The hotel is a couple of blocks away the Roma Termini Station. Close enough to be convenient, but distant enough to be away from the hustle and bustle surrounding the station. Rooms are small, but clean and well-arranged so that we had enough room for our luggage The staff were excellent. They made every effort to be helpful. The one time we did raise a service issue, the general manager went above and beyond to make the situation right.

It would have been nice to have coffee / tea making equipment in the room.