Room facilities, food, reception employees

There was one waiter at the restaurant who was a bit rude when we wanted to sit to a 4 person table and after that he did not allow us to sit there 2-2 people could sit to the 4 person tables. It was a bit strange. I felt like the only reason he did not let us because we were young and the other one were about 50-60 years old. I felt that behaviour a bit disrespectful. The other problem: the room was a bit dusty .

Room: 8.5/10 quite big and clean, 2m x 2m bed is insane. Bathroom is a bit small, especially you have to take shower inside a small bath tub. But overall it is good. Not very quiet as we got a room close to the lift. Noisy when other guests are not considerate. Staff: 8/10 friendly staff, helpful and professional. Breakfast: 8.5/10 a bit variety of foods, beacon and eggs (warm), cereal, yogurt and fruits, toast and bread. Good coffee. Parking: 10/10 as driving to Rome, overnight secured parking is important to us.

Location: 7/10 a distance to tourist attractions and away from major roads. Price: 7.5/10 it’s not cheap, and this is maybe the reason that parking is free, well, we actually pay for it.

The hotel has a nice and staff were helpful, the breakfast was good, also the packed breakfast was fine too. The roof terrace has a nice view. Our room was big enough and the double bed was comfortable.

When we arrived to the hotel room it was extremely hot and we couldn’t open a window without the help of one of the staff. Plug was only one side of the bed, the hairdryer was really old and smelly, and the windows were old too and broken. The hotel was too far away from everything, due to the hectic and unpredictable public transportation (waiting 20-25 minutes for buses) it felt even worse, only the Vatican was 20 minutes away on foot.

The hotel was a lovely feel, they upgraded us free of charge which was very much appreciated and made a huge difference on room size We could walk into city (40 mins downhill) although walk back more challenging 😂 Breakfast was great and enjoyed the whole experience

No facilities outside of summer—-we had rain one day so could have enjoyed a swim/sauna —-the cost of turning on sauna made it a no go….bar and restaurant staff not the most friendly and you felt you was not getting good service

Truly great value for the amount you pay. Hotel was clean, silent, breakfast was superb. Parking on the site made easy. Other guests in reviews were complaining about the location, we on the contrary liked it very much, it's a green area with nice sights on the hills next to it, metro (which in Rome only has two lines, so very straightforward) was 8 minutes walk. There were some very good restaurants around.

Nice, clean and comfortable hotel.

The coffee included in breakfast is from an automatic machine. That is not real coffee, specially in a country wherever you go in Italy the coffee is the best from expresso machines. The hotel also has it but they charge separately. I don't mind paying but they do not offer it. I only knew last day of our stay. If you have a rental car it may be a good option to stay because it is not close to the metro.

Room was clean, comfortable, and the hotel in general is in a good location. Easy walking to great resturants and shops if need be and was a spot of calm in a very busy city. The breakfast buffet had a lot of selections available for multiple tastes, and the resturant and bar were convenient, well priced, and good.

The matress...not a deal breaker, but I had forgotten that Italian matresses were very different from what we are used to. In no way did it overshadow the stay!

The free parking Housekeeping Breakfast Location , in a neighborhood with many grocery stores Staff are nice and helpful but missing a smile The have a terrace in the room A beautiful roof top Bathroom has a bidet

Kind of old The iron is in a room in the -1 level . If you need to iron a shirt or pants you can’t do it in your room The fitness room is very small and has a number of machines that are not working well Room service starts at 7:00 pm The TV Chanel are mostly non English , very few Chanel’s in English

This was a return trip for us and it was nice to be remembered. Room was excellent and food was great. Great service to organise our transport to the airport .

We were a party of 7 and were told by a young guy we could not move tables together for dinner (there was only 1 other couple there). We also asked for butter for our bread rolls and was told it couldn't be provided because the butter was locked away. The next morning for breakfast Reddick was on duty and he provided exceptional service. He put us all together and provided great service.

Hotel is very nice. Breakfast was very good and check-in/out was quick and easy. Parking very convenient and close to St. Peter's square. Nearby restaurants and stores are very convenient. Quiet neighborhood. Staff was helpful and kind. I will definitively cone back for a similar rate.

Needs an update in hallways and room access, but it is not dramatic. We will return for sure