Palazzo Navona was the perfect hotel for my family of 4. The room spacious, elegant and immaculate. When we arrived after the long travel day we were greeted with very friendly staff who immediately checked us in and whisked our bags up to the room. In our room was a beautiful bottle of wine that my husband and I just loved. My kids loved the pull out bed which was very comfortable not like most pull out sofas. The pillows were fabulous as well as the bedding. The location of the hotel was absolutely perfect!!!!!! It doesn’t come much better than this. Walking distance to everything and I loved how we were not on the main road tucked back a bit. The best of the best was the roof top bar. After a long day sightseeing my husband and I would go up for a drink and snacks. The view was spectacular! So romantic. I would book this hotel again in a heartbeat! Can’t wait to go back!

Hard to say anything negative. The only thing I could say is the air conditioning vent was in the hallway so it didn’t get as cool in the main sleeping area. If could turn it down a degree or 2 it would have helped but it was a permanent setting. This in no means really effective too much. It’s just my personal preference.

Hotel was a perfect little oasis in a bustling city. We loved the rooftop lounge. Staff were friendly, helpful and hardworking. Beds/linens and pillows (the hotel even has a pillow menu to choose from) were extremely comfortable. Location was perfect to walk to all/many of the main sights and areas. Will definitely stay here again!

Location was terrific! Staff was great and the hotel was very clean and comfortable.

Breakfast scrambled eggs were icky - tasted funny and I saw no one eating them. Uneaten eggs were left on almost all the plates. The tub and shower floors were extremely slippery and quite dangerous. And NO hold bars. Stair corridor was dark and the flooring was all the same color, making it easy to trip or miss a step.

- The Location was amazing. - The receptionists were always polite, welcoming and cooperative. - The house-keeping staff were clean and thorough, they refilled the coffee bar generously. - Fast check-in and check-out. - The breakfast had a nice variety and had Halal options. The restaurant staff were always serving us with a smile. - The roof-top is amazing and has a spectacular view.

- The safety box can be opened easily by entering a series of repeated digits(different from my passcode). I didn’t trust it, so I had to carry my valuables with me all the time which was extremely dangerous and inconvenient. - Anyone can use the elevator! some people may think of it as an upside, but personally, if it is activated by the card, I would feel a bit safer. - There is no carpet under the bed. - The pillows were not comfortable. -They don’t offer complementary water bottles, not even on the first day. - the room is not sound-proof. I could hear the baby crying next door. Also, I could hear house-keeping staff when they were cleaning the rooms nearby.

This is a boutique hotel that feels intimate, cozy, and warm. It is perfectly located, just a minute's walk from Piazza Navona, and its central location allows you to reach all major attractions within a short walk. The breakfast is excellent and rich, with many gluten-free options, which was very important to my wife. The highlight of the stay was the hotel's exceptional staff and outstanding service. A huge thank you to Andrea, Claudia, Duccio, and my apologies to anyone whose name I didn’t mention. And a special thanks to Adela, who tidied and pampered our room every single day. During our stay, we celebrated our wedding anniversary. Andrea helped me print a card I had prepared for my wife and placed it in our room alongside a box of chocolates—my wife’s favorite—that Andrea had helped me purchase in advance. This made for a perfect surprise upon our arrival. On our first night, we discovered that one of the windows didn’t fully block out the noise. Claudia immediately moved us to another, absolutely perfect room. When the weather turned colder, Adela arranged our room with extra care, adding small bedside rugs and slippers. Such a thoughtful gesture! And Duccio, on the day of our departure, when we had checked out but our airport transfer wasn’t until the evening, told us, “The hotel is your home until your ride arrives—whatever you need.” What a sweetheart! It was such a delightful experience.

In some rooms, the bathroom is open within the room (no door). This might be something to consider for those who could find it inconvenient. It might be worth considering having frosted glass instead of clear glass for the bathroom area.

It was in a great central location. The hotel staff were all so friendly and helpful. The food and views from the rooftop bar were wonderful.

The location cannot be beaten: walking distance to the Parthenon and Piazza Navona is right around the corner, it is about 5 minutes to Campo Di Fiori, plenty of fun shopping and fantastic restaurants. What stood out for us was the warm, friendly and helpful staff, going out of their way to make our stay special. Even after we left, they helped find a lost item. Always pleasant and welcoming. The amenities in the room were really good, we were welcomed with a plate of fruit one day and biscuits the next. Rooms were super clean and pleasantly decorated. There is a bidet and towel warmer in the bathrooms and a very good, powerful shower. We will be sure to stay here again.

Very clean, great location and staff

The air conditioning cooled the entrance and bathroom more than sleeping area.

I was in Italy for one month and stayed in places like Canne Bianche, Le Capese, Puglia and other resorts. Rome for us was our last destination. Palazzo Navona was absolutely wonderful. We arrived very late, the gentlemen at the front desk was excellent, friendly, helpful. The hotel location is excellent as I know Rome very well. Because our flight was delayed 2 days, they had to accommodate us two more times and were so helpful in doing this. Breakfast perfect just enough, the service at breakfast and room cleanliness was perfect. All of the hotel staff were all helpful and friendly! The room sizes were great. Overall i highly recommend Palazzo Navona.

We loved everything!

Our experience at this hotel was elevated to a level of excellence thanks to the exceptional reception staff, particularly Andrea and Andrea. The male Andrea (the Italian/Moroccan) was a standout with his magnetic charisma and peerless professionalism. He attended to our every need with a blend of efficiency and grace that is rare to witness. His recommendations for local dining and experiences were not just suggestions, but the keys to unlocking the heart of the city, enhancing our stay with each golden tip. Female Andrea complemented this service beautifully with her genuine warmth and meticulous attention to detail. Her ability to make guests feel immediately at ease, as if returning to a long-loved home, was truly heartwarming. Her kindness and readiness to assist were as refreshing as they were appreciated. Together, they formed an unbeatable team, each with their own strengths, culminating in a symphony of outstanding service. Male Andrea’s local insights and female Andrea’s nurturing approach made our stay not only comfortable but genuinely delightful. They are the hotel’s crowning jewels, ensuring that every guest departs with the longing to return. We certainly do. - Yousef