amazing staff. all 3 receptionists were great not only 1, wish I remembered the names - 2 men and 1 woman great breakfast and fast service comfortable bed lovely bathroom

smell of sewage bed sometimes split apart noisy in night when taking out bins thin walls - could hear others furniture in need of revamp - wall paint and tables etc, looks more luxurious in the photos than real life because of this otherwise the room was stunning cleanliness - attention to detail in bathroom

Good location (next to Saint maria maggiore) and about a 10 min walk to the Colosseum. The staff, Fatima and Gianmarco, were fantastic - so helpful and friendly, nothing was too much trouble for them. The bakery attached to the hotel and where breakfast was served was really good with amazing croissants. Would definitely stay at this hotel again.

On the weekend, the bakery attached to the hotel where breakfast is served got extremely busy with other customers, so the service could be a little slow - the food made up for it though.

Prassede Palace is a fantastic place to stay! The staff are excellent, very friendly and welcoming - nothing was too much trouble! The room was a fantastic size and immaculate - plenty of wardrobe/draw space to unpack. The bathroom was beautiful with an amazing shower. The breakfast wasn't buffet style like we had assumed, instead you were given a menu of what was on offer and could order as much as you liked! The pastries were delicious, pancakes amazing and the savory options were also perfect. There was also lots of options and choose from - spoilt for choice. Overall, this was an amazing hotel to stay at the location was brilliant - walking distance from the train station (8 mins ish), colosseum (10 mins), trevi fountain (10 mins ish). Some lovely restaurants and bars close by too. Would 100% stay here again!

From the moment we arrived to the hotel we immediately noticed the kind and professional service by hotel staff, explanations about the hotel and area were informative. Excellent luggage storage service given before and after our checkin and checkout. We decided to add breakfast for just 1 night for an extra 22.5 euro per person per day the same morning, Breakfast was EXCELLENT and far exceeded our expectations. Note the format is a la carte menu (unlimited) and no buffet so it takes a little bit longer, but the food was great and especially the bakery which is owned by the hotel (order the pistachio croissant!). Our room was clean and large, everything felt "new" and well taken care of. Absolutely recommend and would probably return to same hotel next time :)

Small and "old" elevator. Location near termini train station is good, but the neighborhood isn't the best at night.

I love the location of the place. It's a 3-5 min walk to the Train station which you will need to get to everywhere, they got lots of shops and restaurants everywhere, PS if you book room 105 you get the view of City center building 👍 if it's your first time I'd buy Train pass in advance for how ever long you staying for it will come in handy I promise you.

There's nothing I didn't like about it.

From the outset, the communications were extremely well managed and permitted for realtime collaboration through WhatsApp. Hotel arranged pickup from FCO Airport, was ideally located for access to Rome Termini, Metro, Colosseum and other key locations. Hotel is combined with the Molino’s where we could enjoy both Breakfast and excellent dinner options. Special shoutout to Fatima who consistently ensured our every need was addressed and managed to our satisfaction.

Being so central to all the attractions, and within Rome comes with its downfall of a noisy environment where restaurants and bakeries begin their routines early and end late. Yet after a day you are in the swing of things and Rome is all about the lifestyle and being out there visiting the multiple attractions. not forgetting the fabulous foods available from these very restaurants.

Staff were very helpful and knowledgeable about the city and its tourist attractions. The rooms were comfortable and extremely clean. The hotel provided a wide range of food at breakfast and would highly recommend the rooftop bar at the sister hotel - superb cocktails and views over the city, particularly at sunset!

Rooms would benefit from mirrors and additional pillows.

The service was great, Oumar and the others at the reception helped with all our requests.

The air conditioning is directed straight at the bed where your head is going to be and is very strong. But the reception shut it down for us for the nights and restarted during the days so it was not a big problem.

The receptionists were very helpful and they upgraded our room to the most comfortable room in the hotel. The cleanliness level is excellent, although the hotel near to main street but the windows were very good to isolate the noise. The location is amazing you can walk around and all retail stores are nearby. The cleaning team were very friendly and helpful as well.

Nothing

The lobby and overall room looked very elegant and renovated. The front desk was very accommodating and extremely friendly. The location was nice given that there were plenty of shops around. The Colosseum was a 20-25 minute walk. Everything else felt a little far beyond that.

The bathroom could have been cleaned a little better, it was not horrible but it was a little bit below the standards I would envision.