Hotel was up a hill from the centre but not a problem for us. A bus available for less abler people. Plenty of choice for breakfast.

The Hotel was Situated in Beautiful place Little Walk To Town . The Staff were very very Friendly and Helpful especially Catello .Pool area and Terraces were Lovley .Only Thing is if you walk to Town There is No Footpath for first little Bit or there's Bus Stop Close By but I was OK with walk .

The Rooms are Dated need a Refurb quite old no fridge in Room had to buy Milk as they reluctant to give me any the Weather was very warm so obvisouy Milk didn't last had to throw away I had Travel kettle with me to make Tea .Only BBC News on Telly not that you realy need Telly.

we had a junior suite with balcony. The extra room with bed was excellent to put our suitcases and clothes. The view was awesome with Mt Vesuvius was so cool. Breakfasts were ok for a buffet. Did not have dinner there.

While not the hotels fault... the price of taxis was the worst of the four cities we visited in Italy!!

Lovely hotel, v friendly staff which made a huge difference to our stay. Breakfast was good, enough selection for everyone. Bar food v. good.

Coffee!! Considering we were in Italy, the coffee was terrible. Coffee at breakfast in most hotels normally isn't great but this was the worst we've had so far, like boiled coffee. We thought the coffee in the bar area would be good as they had a machine but that was just as bad. I don't think the staff knew how to work it correctly (definitely the case for cappuccino because the milk wasn't done correctly) or the quality of coffee beans was terrible - very bitter.

We stayed in a junior suite with a great view. The staff at the hotel were professional, really welcoming and friendly and couldn't do enough to help. The hotel was clean and the pool lovely. The room itself was great, big bathroom and great shower, hairdryer, toiletries, good air con. We enjoyed the breakfast which had a lot of choice available. We found the walk into town to be 15-20 mins into the centre - we enjoyed walking back up in the evening with great views over Sorrento/Bay of Naples. We had a fantastic stay. Thanks to all the staff, who were all brilliant!

Nothing

The hotel is very nice. They have their own private parking right in front of the hotel. The room was very big and with a terrace. The bath was also quite big. The staff is nice. The breakfast is OK but nothing special. They were so kind to let us leave the car at their parking after we checked out so that we had time to explore Sorrento.

The hotel is like 20 - 25 min walk from the city center. There is a bus stop almost in front of the hotel and it is very convenient to use it (you can buy the bus ticket with a card from the bus). The capuccino at breakfast was horrible - they gave me a soluble powder capuccino instead of a real Italian one. Huge disappointment!

Great people attending to you, very kind, ready to help, sweetest people. Location was nice, nice pool area as well ! The food was really good too !

Problem with ants (which I can understand because the location is literally on a hill (almost in a forest), however, after moving me to another room, I found that the second room wasn’t the cleanest either… spiders, finger prints on the wall (?), bugs etc … so this tells me that maybe the issue with ants come from a lack of hygiene…

I loved the hotel and the staff, location is good and rooms are spacious. Breakfast is also nice.

I consumed the items on the table and minibar without any idea that I will be charged for it. At the time of checkout I had to pay more bucks again. There must be a note of all the charges for minibar items and snacks on the table and it must be noticeable enough to the customer. I admit that I should have clarified this before consuming the items.

Breakfast was nice, service was great. Food was okay, the only problem I had was sharing with the bee’s that flew in because the doors were open. Should have kept the doors closed.

The room was great, very clean, staff were great, very accommodating. The walk to the center was short , but a little scary for the first 5 minutes, no side walk. The hotel should have a shuttle to town.

staff were very friendly and helpful. location wasn’t too far from the town. we were also able to extend our stay last minute. the whole hotel was clean and tidy.

a shuttle into/out of town would have been useful, the road was a bit dangerous (no pavement for some of it). the beds and pillows weren’t the most comfortable.