Everything was beautiful except for the little window episode.

We could not close the window in the middle of the night in the last night of our stay due to some reasons, and therefore, the temperature in the room lowered 7 degrees gradually during our last night there. Could not sleep well because of that!

We stayed here one night while on our way to a cruise out of Ravenna. We were in a quad hotel room and it was well appointed and spacious and the bathroom was a great size. The AC worked beautifully and was welcomed after a long day of walking. The hotel staff were wonderful, friendly and answered all questions. Location was perfect for us and not a bad walk from the train station with luggage. We met our car transfer the next day at the Pizzale Roma and it was about a 3 minute easy walk. I would stay here again. Lots of good restaurants nearby and wonderful views. The hotel guest only tables w chairs out front were a welcomed surprised and enjoyed by our party. We had breakfast added at time of booking and that took place at their sister hotel next door. The breakfast was great and the Hotel Olympia was a cute hotel.

My stay here exceeded my expectations, and everything was great. My room and the entire hotel were clean and well-maintained. Also, the lady (sorry, I didn't catch her name) who worked the front desk during the day was super friendly and helpful with all my questions. I liked the location, as it was directly next to the bus station and easy to locate. I also liked that since it wasn't in a touristy area, it was quiet and less crowded, yet still close to walking anywhere in the city. The cost was more than I usually spend, but I felt was justified and worth it.

The only thing I would have liked to have had in the room that wasn't there would be a kettle for hot water.

Everything! Ideal location off the busy main canal. The hotel was small but beautiful. Our room had a lovely view over the little canal, a bridge across to a little square. There was a stunning and unexpected long avenue of trees very short walk from hotel. Our room was small, neat, clean, and comfortable. With the bathroom, recently refurbished to very high standard. The excellent breakfast was at the Olympia sister hotel just a few steps away. We sat by the canal it was perfect.

Not applicable We had absolutely nothing to complain about .When we visit again we will stay in same hotel

We actually stayed at Hotel Olimpia (garden hotel) b/c Hotel Arlecchino was under renovation. I HIGHLY recommend Hotel Olimpia!! The staff were absolutely amazing, all the little details and person touches were such a treat and made us feel welcome and important. Exceptional customer service! The room was great, we had a view of the canal. Comfortable beds, and nice bedding however I’m picky with pillows and found them a little dense as were memory foam. The bathroom was extremely nice and had one of the best showers I’ve ever experienced! Great location - right across the first bridge from the train station. So ideal for dropping off bags and then off to explore the city/town. I would absolutely stay here again!

Pillow a bit hard/firm

Excellent customer service, beautiful room, fantastic location very close to train/bus terminals. Breakfast was very good, able to eat in a garden courtyard which was a great way to start our day in Venice. BEST PART OF OUR STAY was the free water taxi ride Irina (wonderful lady at the front desk) arranged for us to visit the Murano Glass factory (DON"T MISS THIS TOUR!!!!!). Irina set up a free water taxi that the Arlecchino had arranged to take us to Murano. When we arrived at the Murano factory, we were met at their private dock by a very knowledgeable guide who took us for a tour including a up close exhibition on how the masters work the glass to make their exquisit art. Then a guided tour of the extensive showrooms with in depth explanations on how some of the large and more impressive glass pieces are created. We walked out of the Murano tour and got on another private water taxi to go to Burano, where we were met by another guide who gave us a tour of a lace shop with demonstrations on how some of the finer lace is made. Staying at the Arlecchino was the best decision we made when planning our Venice trip!!

Could have been a bit cooler...........................less humid..........................but the hotel was an unexpected bonus

Great location beside a small canal and close to bus and train station ,staff were lovely , rooms very clean and we were given bottled water every day in small fridge in room .breakfast in sister hotel a few doors down was great plenty of choice and staff lovely.bathroom very modern and well supplied with toiletries.our room was small but we had a small balcony which was nice.

Beds in our room were very hard and uncomfortable which is a pity because everything else was so nice but after walking around Venice all day a comfortable bed is important .also no shower curtain so floor got very wet .

The room was a bit cramped, part of the deal when you stay at an older property. The place has been renovated however, and was quite clean and attractive.

The best hotel experience we had in Italy across our trip in Venice / Milan / Florence and Rome. The staff were super friendly and helpful, reception and bell boys and restaurant servers. The room and toilet were very decent size for 2 people. They had some sweets by the hotel lobby which helped us a lot when we were hungry, marshmallows were great. Near the hotel there were also great restaurants and a nearby supermarket. Side note - Property was under renovation so we stayed in one of their sister’s hotel which was located a few steps down the road. Believe the service standards across the sister hotels were be similar, we loved the stay!

It was a bit far from the main area but near the train station. We struggled a little bit with the luggage to the train station because there were no ramps from the hotel to the train station, only steps. But I guess it’s the Venice experience due to the canals surrounding the buildings.

Convenient location to the car park, the cruise terminal and the train station. For our fourth trip to Venice, we liked being a bit away from the touristy areas, but still easy to take a vaperatto or walk to St Marks Square etc. Helpful staff and nice breakfast at the sister hotel two doors away. Very pleasant stay.

Comfortable room but at least in ours the floor of the bathtub, which was also the shower, was quite precarious with its elevated center and wedges around the side.