Very beautifuly furnished room, in a very classical way. Great location, right beside the Canale Grande. Very friendly staff and a (tuned!) grand piano in the lounge. A very beautiful and well-kept building, making you feel like a Venician aristocrat in times of the Doge.

Plastic cups in the room. We would expect a hotel of this class to provide proper glasses and/or cups. The breakfast wasn't really laid out for vegetarians, not even to mention vegan.

It was in an ideal location with a water boat stop right next to the hotel. Beautiful setting and view outside the hotel

Check in at 3 but I think that’s pretty standard

The location on the Grand Canal was amazing. We really like having access to the balcony off of the first floor common area for views of the city and stunning sunsets. Staff was super friendly and helpful. Bathroom was bigger than expected by Italian standards.

Close proximity to the Ca’ d’ Oro vaporetto (public water taxi) was both a plus and a minus. It meant we could quickly get to anywhere we wished to travel in the city, but it also meant we got to hear hoards of tourists dragging their luggage off the water taxi until late at night. Cannot fault hotel for this, but something to be aware of.

Good breakfast. Very good fruit salad. Prosciutto was missing. Lovely aromatic courtyard.

We could have used More linens and replacements when used. More body lotion. And a line to hang laundry after one hot day after another. Fridge didn’t work.

Very handy location in Venice, cute and beautiful garden in front, delicious breakfast with plenty of options. The interior of the pallazzio is well decorated and the common areas and view on the grand canal are superb. Bed (in suite) was huge (and this is also the case in regular rooms, it seems).

Tiny details that did not hinder our stay in the least but some equipment were getting old and the shower was leaking a bit outside, even with doors completely shut. It was a bit annoying to have to choose between plugging the phone or the bed light near the bed.

This is the best Hotel we stayed in by far, there was a problem as could not stay there for 2 nights due to a plumbing issue and they moved us to a sister Hotel and we then moved back to stay compensation for missed nights agreed, arranged a private boat transfer to the airport very nice .The manager Enrico is a credit to you company as all you staff and we will return. The position of the Hotel is excellent having stayed in Venice before we cant wait to return. To all future guest treat yourselves and book suit 101 we will when we return

This Hotel nothing, but the Manager of the sister Hotel Foscail was rude and very unhelpful and should be looked into as there are other reviews saying the same

This hotel is great, fabulously located on the grand Canal and with the Vaporetto station Ca D'Oro right at your doorstep. Most convenient location. You can walk to so many great spots as well as easily catch the vaporetto. Great restaurants, cafes and shopping right at your fingertips. The hotel is beautiful, clean and very comfortable.

Reception staff very nice and welcoming. The rooms were beautiful. Very large. We had a balcony that really made our stay amazing. Area stunning. Hotel beautiful and worth every penny.

Silly complaint and not any reason to not visit this beautiful hotel.... However Breakfast staff grumpy and not welcoming, but breakfast was self service so didnt have to interact with them too much. Didn't know there were spa services or meals at the location. Bar always shut. Disappointing as I can always make use of a hotel bar! Safe didn't work in the room.

Everything - fantastic receptionists, Francesca and Georgina who were really really helpful when my wife broke her arm and Nerri, our breakfast lady, who had a lovely smile and knew exactly what we wanted 😀 but our Suite was absolutely brilliant with views of the Grand Canal and all the craft on it - also location was perfect, turn left for Waterbus, turn right for shops, restaurants and bars 👌

Not a lot but maybe some bottles of water after day one and some extra sockets for plugs

Beautiful palace converted into a hotel. Amazing lounge on the first floor, with balcony where you can watch all the traffic on the water which was actually very relaxing. Our superior room on 1st floor was lovely and very comfortable. Cleaning, reception and kitchen staff were truly amazing except for one sulking lady at reception who probably hated her job I guess. We were able to leave our suitcase for both check in and check out.breakfast was really good, with plenty of fruits and scramble eggs really tasty, pain au chocolate, cakes were really delicious. Vaporeto stop is right by the hotel so you can’t get lost ❤️

Did get a bit warm at times and loud music playing initially but upon request was turned down and eventually switched off.