The staff were so very kind and helpful. Location is great, but a tip for anyone using the directions on google maps: it is better to go past the stop recommended by maps and on to the next stop, Motohakone-ko port. You do have to backtrack a little but it is much more pleasant as you can walk through the town (and past a large Lawson if you want some snacks). The earlier stop is a bit treacherous, with no footpaths.

I stayed in the superior room (room with private bathroom) which was spacious and clean, and the bed was very comfortable! The highlight of staying in this room was waking up and sipping a coffee on the balcony in the morning. The staff were very helpful. They noticed that I had heavy luggage so one of them offered to help me carry my larger piece of luggage up the stairs to my room which I really appreciated. Things to do nearby: The property is a short walk from Hakone Shrine so it makes it easy for guests to get to this famous tourist spot early and beat the crowds. The main activities that you can do in the immediate area are go to the shrine or go on a sightseeing cruise. I also believe that you can take a bus from the bus station/cruise ticketing area to the Komagatake Ropeway. It was overcast the day I was in Hakone so I opted to go to an onsen and so I took a bus to Tenzan onsen which is very tourist friendly and is tolerant of people with tattoos.

Nothing to note. I really enjoyed my stay here!

Great location, really close to Lake Ashi and you could see it from the balcony in our room. We loved the chilled out atmosphere of this place, the lounge area was a lovely place to spend some time in the morning or evenings. We booked a superior room and it was very cosy, 2 double bunk beds and some bean bags to chill in. We also had a balcony. No TV in the rooms, but this was a good thing and went with the laid back peaceful vibe of the place.

Shower room could do with some maintenance as there was some mould around the seals and the water didn't drain quickly. We had dinner one evening and thought it was decent but could do with improving as the portion was very small and it tasted ok but we expected better.

It's a beautiful place in a very nice location with somewhat easy access to tourist locations in the Hakone area. (TIP: get the Hakone free pass and then follow the tourist information about how to sightsee around the area. Do not use Google maps!!) The lounge was a nice place to relax in the evening and chat with other visitors. The breakfast was also very nice. The bathrooms were very clean. The capsule met my expectations. The staff were able to provide many helpful recommendations about how to spend my time in Hakone. They also let me leave my suitcase in the locker before check-in and after check-out.

The capsule got a bit hot and stuffy -- there was a vent in there but it didn't fully counteract this.

Close to the Lake Ashi. I stayed in the superior room with my own balcony and bathroom, and it was great to have those facilities. There is a fire place on the ground floor and it is so lovely, plus the food is very delicious.

Even though I had my own bathroom and a balcony, I don’t think the room was worth the money, it still had the “hostel” feel, and the pjs weren’t cotton, and the bed wasn’t that comfy. You can’t check in before 4pm, you have to make a decision on check in what time will you have a breakfast. If you are late 15 mins with check out you will pay 2k yen, and the check out is at 10am. Overall for the money, I wish I had stayed at another hotel.

Breakfast was great, it was confy and warm with yogurt, bread, and some protein such as chicken and egg. It also comes with your choice of drink. Room was also good, at first it may seem a bit compact and dim but I got used to it after spending couple hours in it, bed was confortable. Showering space is clean, with plenty of utilities available. It is also at a great location, within less than 10 minutes walking distance to the lake shore of ashinoko, haokone jinja, convenient stores such as Lawson and 7-11, and some good japanese/western style restaurants.

There was a HUGE spider on the wall of one of the restroom, which was kind of scary when I first saw it. I then always use the other restroom. You don't get your towels changed everyday, so I'd suggest keep your towel after showering the first day if you plan to stay here for more than one night (or ask them they might change it for you).

Amazing stay!!! The location is amazing, right on Lake Ashi - a short walk to the iconic tori gate and Hakone shrine as well as a beautiful view of Mount Fuji! It's also right next to a bus station and the sightseeing ship. I liked the deluxe room as we got our own bathroom, wifi and it was a larger room. It was super comfy and clean. Also right next to a Lawson and plenty of lunch and dinner options around.

Google maps says to get off at an earlier bus stop which means walking on a scary road for a while! I would recommend getting off at the Motohakone bus stop next to the Lawson instead.

I loved the location being walkable from the ferry station and bus station. They have an in-house restaurant and cook up delicious food. The lounge area was perfect. It rained one entire day, so having books and a cosy place to sit and read helped pass time. The staff are warm and friendly. The capsule was comfortable, and the double bed size was more than enough for one person.

The luggage room is on the first floor, which can be annoying. But I suggest packing up a few things you'll need for the stay in a smaller bag that you can keep in your big capsuale. A few hooks in the capsule would be nice.

Great communal area with the small fire which was lovely even when it wasn’t cold. Nice to get to chat to other travellers. Bed was comfy even though it was a mattress on the floor. We had a budget room Meals were really good, and good luggage storage. Only five minute walk into town or about three minutes to the 7.11 and they did let you drink your own alcohol in the communal area or could buy it there. Communal showers and toilets worked fine. Were always available when we needed them.

Seemed a bit expensive but everywhere in Hakone was. We had a desk in our room but not all of them did.

I'll be honest - I completely missed that this was a hostel when I booked it. But that didn't affect my enjoyment at all, and as a solo (and generally fairly introverted) traveller it turned what would otherwise have been an enjoyable but fairly quiet stay in Hakone into something much more sociable - I wish I'd stayed there longer. Location is great, within easy walk of the centre of Hakone and the lake, and pretty easy to get to by driving. Plenty of free parking in the area for tourists, and while it's not immediately adjacent to the hostel, it's close enough to be convenient unless you travel particularly "heavy". Bed was large and very comfortable, lounge had a great atmosphere, and the food was good too - just remember to speak to the front desk the night before if you want breakfast, as you can't show up for it that morning (there are a couple of great bakeries in Hakone, so wasn't really a bother!). Would definitely (and will very likely) stay at RoheN again.