Had an extremely good stay at this hotel. Far exceeded my expectation. Nothing to fault except the location which is a slightly far from Hiroshima Station but it is still within walking distance (10 to 15 mins walk). 1. Everything you need for a stay is provided. Very complete. 2. Very huge and spacious for 4 of us. 3. Shower has very high pressure. 4. Very modern and sophisticated facility. 5. Check in and out was super easy. 6. Very fast in replying queries albeit there was no reception on site. 7. Comfortable bed. 8. Quiet location. 9. Very clean. 10. Bathroom was heated and can dry clothes after washing with the washing machine provided Conclusion: Value for money; paid 3 star hotel price but got 5 star accommodation. Highly recommended.

None.

The room was roomy and included a kitchen, washing machine and dryer in the shower room. We also had an adjoining room which was almost identical. Cleanliness was above expectations. It was a 10 minute walk to the train station. There were plenty of restaurants and supermarkets nearby as well as in the Hiroshima train station. Beds were very comfortable. We did get help from a wonderful young lady to help us check-in as we had gone to the wrong Grand Base hotel. She spoke excellent English and picked us up from the wrong hotel. We were very thankful for her help.

No receptionist. You needed a code to get in. Unfortunately, the message we got from the hotel was only in Japanese with no English translation and we ended up going to the wrong hotel not knowing that there were 3 Grand Base hotels in Hiroshima. It was our error for just looking online for a Grand Base hotel which was the first one listed online.

The apartment offered a good amount of space and a comfortable place to stay. It was clean and the drying facility in the bathroom was a real help. It provided us with the amenities we needed during our stay. The Lawson store around the corner was very convenient. It is worth being aware that the property is about a 40 minute walk to the Peace memorial.

Nothing

we were BLOWN away with this place. So easy to do the check in process, everything was perfect. Easily the largest and most comfortable room of our entire trip. I wish we stayed longer.

The location was surprising and little more of a walk to the station than we'd bargained for. I'm not used to walking around late at night but felt really safe regardless.

Grand Base was a fabulous modern apartment, just a stone's throw from Hiroshima station. The check-in process was seamless and the décor in the building and room was very modern and new. The room itself was large and had great facilities with a washer and enormous TV. It was tech-savvy as well with a tablet displaying all the room info you might need and plenty of settings for the wet room to ventilate it, heat it or dry your clothes! Beds were also comfy and the entire place was spotlessly clean.

For all of the positives there were a couple of niggles. The soundproofing wasn't perfect and we could hear the guests next door playing games on the Friday night, the sink in the toilet room seemed a little redundant and the shower and bathroom was just a bit impractical as it acted as a wet room with a bath tub in it. We weren't sure whether to shower in or out of the bath!

Everything. The room was spacious, even for a family of four. The location was great - a walking distance from Hiroshima station. The area around the hotel is clean, safe, and has plenty of eating options: lots of restaurants and eateries are nearby. The room itself was modern and perfectly clean. The lighting was great. The bathroom was spacious, clean and completely modern. This hotel exceeded our expectations, by far. We really enjoyed our stay and wished we had stayed longer.

Nothing at all. It was great!

It was just a few minutes away from Hiroshima Station, so it was very easy to get around :) The Room itself was gorgeous: comfortable beds, really great bathroom, there is even a TV with Netflix :) They have an account for you set up 😗 There is a nice eating corner with a fridge, a microwave and a cattle. The stay provides cups and some tea and coffee. We had enough towels and there is also Shampoo, Body Soap, Conditioner and Face Wash. The Bathroom even had a bathtub 😗 Furthermore there is ac/heater. Everything was clean and it was 10/10 a nice stay. I would definitely come back again. Not to forget: the check-in and out is on a tablet. So no Staff needed. Very easy to use and available in multiple languages

Location is easily accessible and quiet. Room is well equipped, hi-tech, and conducive for longer stays. Contactless check-in and check-out.

No smoking area. Although parking is nearby, there is no special rate accorded for guests. Although the building is just 2 floors, there is no lift. For some elderly guests, going up with bags might be a challenge.

Location,decor,washing machine,bath, shower, kitchenette. Cleanliness. Comfortable bed. Excellent supplies in the bathroom and kitchen. The screen information on appliances , And the translations for the various operating buttons was great but cumbersome to use - a card by the appliance would have been easier.

The sofa/couch was past its use by date. Very uncomfortable. Lack of access to an English news or weather channel was a downer for international guests.

Excellent choice! Not far from the station, a very cosy appartment with a small balcony, washing machine very useful. Samll kitchenette with everything you need. Overall clean and quiet! 4 people fit without any difficulties. Easy check in/out. Definitely the best one we had over our stay in Japan.

Everything was perfect.