We had a very big room with a fantastic view. Staff was friendly. The hotel facilities like the onsen-like bath on top floor are a very nice extra. It's easy to get there by bus from the train station and most areas in the city are easily walkable. The market is just 2 minutes by foot and there are plenty of food places nearby.

No coffee provided!

Clean, neat and helpful staffs. Hotel in a great location just beside Omi-cho market, and walkable distance to other places of interest like Higashi Chaya District or the castle etc if u like to walk… Kanazawa Loop Bus stopped just by the hotel Omi-cho market and beside it is the hotel. Taking bus to Kanazawa Station can easily be the Kanazawa Loop Bus or any local buses that have 金沢駅 written on the bus front… From Kanazawa Station, it is an easy 15mins walk away… Right opposite the hotel, there is a small mall for shopping. And few convenience shops nearby…

Clean room with a comfortable bed in a great location. The communal hot bath and sauna upstairs are clean and very nice. The gym is small but it's a huge plus when you're traveling and need a spot to work out a little bit and stretch (no weights though, just an exercise bike and a treadmill). The town of Kanazawa is amazing and we had a great time; HOWEVER, avoid the Omi Ichiba seafood market located next to the hotel, it's an overpriced tourist trap. Get out to other parts of town for better meals and better value - for example, Betsuin street is fantastic.

A few light weights in the gym would be nice.

The hotel is clean and the room is big compare with other hotel in Japan. The staff was so friendly and you can find all the facilities you need in the hotel. They even have a shared bath with open air bath which is so comfortable. The bicycle rental is free. From Kanazawa station it's only 15 mins walk but if you are too tired to walk you can take a bus. There is a bus stop infront of the hotel. The price is reasonable with this location can all the facilities they provided. This is the BEST hotel. If I'm travelling again to Kanazawa definitely going back to this hotel.

Great location as we could walk to the historical parts as well as the castle. This hotel is a 5 minute walk to the Omicho market; and although quite pricey, we had great meals there. The hotel had a great vibe, great breakfast menu (although we opted to explore different cafes for breakfast). There is a Family Mart just outside the property so that was really convenient. The room was a really good size, has modern lighting and with a sofa and table.

The parking was pricey as we had to pay a new fee every time we took the car out ie it wasn't a nightly charge. In the end we did not drive anywhere but opted to walk, hence the location was excellent.

The hotel staff were extremely friendly, the daily room service was excellent & the checkin & out process was simple. There is also parking available which don't do what we did & pay at the meter, go see them inside the hotel to pay. The room was spacious & had everything we needed.

If I was to pick anything it would just be that it's a good 15-20min walk from the main station. The buses were a little difficult to navigate & the main bus that does that loop wasn't operating during the weekdays. The other main buses also do not take the IC & you need exact money to give the bus driver which is hard to navigate with language barrier & exact coins quickly as you try exit the bus.

Fantastic , my greatest stay during my Japan trip. I love the design of the room soooo much and it is so much bigger compared to other Japan's hotel rooms . The room is designed in a way that when you first enter the room , it was a laminated wooden floor without carpet, that is where the bathroom and toilet are . The bathtub , basin, and toilet are separated into 3 different spaces . So, no need to wait for other family members, you can brush your teeth and at the same time others taking his/ her bath. . After that is the sleeping area with the bed which the floor is carpeted . I like that very very much, It is more hygienic because you can park your shoes at the laminated floor area without stepping into the sleeping area. The hotel is around 15 to 20 min walking distance from Kanazawa station . You can also take a bus from Kanazawa. I love the hotel soooooo much , however , I only stay one night there . Hope that I can stay longer .

Nothing

We've booked this hotel as it is very close to the train station, the Omicho Market and the castle. And I have to say it was at the perfect location. The bus from the train station stops right in front which is great if you are traveling like us with a lot of luggage. The Omicho market is 2 minutes away, and the castle and the Kenroku-en are like 10-15min walk. Many 24/7 shops around and a Starbucks across the street. The room was great size and very clean. Overall we had a great experience and I can recommend the hotel.

Nothing to dislike. We really liked the hotel. Would be nice if they had skin stickers for the onsen like other hotels.

Perfectly set up, easy, comfortable room, lovely public baths, good amenities such as vending machines and tea/coffee/water in the room. Had a lovely one night stay and wish it was longer! 15 mins walk from Kanazawa station

Excellent location, right near the Omicho market, and up the road from Otama Shrine. The castle grounds, gardens, various geisha districts and Samuari district, and temple district all an easy walk, plus the train station. Room is huge, with an entre and separate toilet to bath/shower, and a fridge with a glass door. Comfy beds, excellent shower, nice towels. Interesting how the blackout blinds work, rather neat. Also good roof top out door area. The robes were very comfortable too. Ph and reception held luggage prior to checking in, which is expected now, but still lovely and convenient.

Horrible pillows, too lumpy, like a half filled sand bag. Reception staff could be more helpful, as I enquired about luggage shipping and told too late for the day, but no alternative options were presented, eg 7/11, post office or Takuhaibin Service.