It had rooms with three beds, which are not available in many hotels.

Flight was delayed a day due to the typhoon so I wanted to extend another day but they ran out of 3-bed rooms. I wanted to squeeze the three of us into a twin room but they were too rigid and wanted us to book 2 rooms.

The hotel is colorful and attractive. The lobby looks onto a Japanese garden with comfortable chairs where we enjoyed reading time. The onsen/public bath is great and was not too crowded at the time I went, 6pm. The beds were very comfortable and the shower had nice pressure.

The breakfast offerings were never warm enough which, given it was winter, was less than ideal. Eating was further problematic in that we were there during the holiday period - Dec 29-Jan 4 - when most restaurants in the neighborhood were closed. In addition, all the museums and palaces were closed. We had not understood this would be the case when planning our trip to Japan. Kyoto was extremely crowded during this period. The buses were often too packed to get on and any restaurant that was open required lining up. Most did not take reservations.

The location was quiet but convenient. Ideal for a decent walk to Karasuma and beyond using various rail ways.. The room was clearly recently regraded and tasteful without being over the top nor boring. Breakfast was consistent and provided a good cross section of Japanese and Western bits and pieces. A diner should be able to find sufficient to enjoy breakfast. The Coffee was good even though I am a Tea preference person.

I like a bit of fresh air so the window wasn't opening sufficiently. I noticed an earlier occupant had opened the window beyond its designated stops. The toilet flush had to be watched and adjusted to reduce water running wastage. The first night I did open the window ajar but it was quite noisy (we were on the third floor overlooking the road) but after shutting it, it was peaceful.

Room size was very decent for 3 pax. TV has chrome cast function (although it is quite laggy), I can watch shows from YouTube! My dad especially enjoyed the public bath. There are many food options / convenience store / supermarkets around the area, great for breakfast and supper runs. Although it is a ~10mins walk to any metro station, it is right beside 2 bus stops. Still walkable from stations that serve key train lines e.g. to Arashiyama & from Osaka

Quite a walk from main shopping street; although quiet, but still felt far given how much we already had to walk in Japan.

Our room was very spacious and had the massive king bed to share for us (2 adults and 2 kids under 2). Room was clean and modern and perfect temp always. We really enjoyed the public bath experience.. with a lot of Japanese people staying at the hotel it felt very authentic. Breakfast was very traditional which was great trying all the things but the western additions were not well done like the eggs or bacon etc. Would have been really happy if I could have had some good eggs for me and my daughter. Staff were very lovely.

The hotel was very nice and close to main road with all the stores. This hotel had a parking garage and it was only ¥2000 to park there.

On the first couple of nights we stayed at our hotel the staff let us pay for our parking ticket at their desk. The last day when we were leaving we had to use a parking ticket they issued to us and were asked to used the kiosk at the parking lot. Unfortunately their kiosk is very messed up. It would not take and of our coins or small yen amounts. It only took our ¥5000 and then it didn’t give us any change back. The kiosk was telling us to take our change yet there was no change to take.

The location is convenient! Very close to bus stops and relatively close to the train station! I'm glad they had parking because that's hard to find if you drive to Kyoto. There were a lot of good amenities and the breakfast was very delicious! The staff is also very kind and patient with tourists. I overheard a front desk clerk going (completely) out of his way to call in a taxi for an English speaking guest. The onsen is also really nice. Lastly, guests should be aware that if you don't put the "do not disturb" sign on your door, housekeeping will come in and kindly clean your room. If you DO put it up, you'll have to get your own new towels yourself from the front desk :-)

It would be nice if there was a sign saying we should be quiet in the onsen because when I went, there were a lot of tourists yelling and letting their kids splash around in the bath. Also, in my room it was just a little bothersome to walk all the way to the side table at the opposite end of the room to turn on/off the genkan light. Other than that, everything was perfect!

Great hotel, especially for a combination of rest and sightseeing as I wanted this time. Lovely, helpful staff and the fact I extended the stay for two extra nights says it all. It is nice to sit in if you want to rest at points in the day. The staff group is warm, friendly, and cosmopolitan, and they help make finding your way around the beautiful city of Kyoto a breeze. My fourth visit to the hotel so I’d definitely recommend.

Nothing really, the classic feel gives it a traditional feel.

The attention to detail, the helpful staff with their Apple translators, Japanese breakfast was the best we have had in Japan. The beds were comfortable. The rooms clean. Did not like the step down into the bathroom water pressure was really great. The location and surrounding resturants were well located and mapped for convenience..

I did not like the step down into the bathroom this was particularly awkward in the middle of the night. I did not like the wet room it was dated and noisy.

Loved that this property provided an onsen as well as a buffet style breakfast (for an additional fee). The staff were excellent and so helpful! They gave us all the information we needed to make the most of our stay. Our room was a bit smaller but still very clean and comfortable. It was so nice to be able to use the tv program to know the onsen capacity before going down to use it. The location was also great, allowing us to easily navigate to the transit system. The restaurant options around the establishment were also really delicious. Overall, it was a lovely hotel experience!