Every time I travel I always look for great accommodation to make my trip even more enjoyable even if it is just to rest or sleep. I am very happy that I chose your hotel because it is very close to the train station. It is very convenient and at least I do not have to worry about walking or traveling further after one day of exploring. I liked everything in your hotel especially during a snowy trip in Nagano.

Unfortunately I do not have any complaints or qualms about the hotel. I have enjoyed every minute of it and I hope to stay there again when I go back to Nagano in the future. Please keep up the good work!

Amenities were amazing including some drinks in fridge. Beds were very comfortable and huge, and room was larger than others we had stayed in. It was very close to station and plenty of restaurants and convenience stores. Staff were very friendly and helpful. The area was relatively quiet yet close to everything. There was a view of mountains from our room. We stayed 4 nights and were very pleased we booked this hotel. Best we stayed in during our time in Japan as well as being the least expensive. It was fantastic value.

Nothing

This hotel was amazing! The proximity to the train is really nice and there is a ton of walkable restaurants and other places to go to. The staff was incredible. We notified them about our late arrival and had no issues as well as let us store our luggage there for free for a couple of days after we checked out and headed up to the Shiga Kogen Ski area. The room was very nice and they offered a variety of amenities in the room which I enjoyed. Overall I cannot recommend this hotel enough.

Very clean hotel, modern room, great view of the mountains. Amazing breakfast at the top floor restaurant, serving ice cream, local delicacies and fresh smoothies. Very quiet and safe area. Room cleaning is top. 10 min walk from Nagano station, close to restaurants and Zencoji castle.

Due to the relatively small size of the restaurant, each room is allocated a time slot. Ours was 9 to 9:30. I would have preferred an earlier one, but no choice was given. Rooms are small and it is difficult to get 2 single beds.

The room was very spacious by Japanese standards, well equipped and comfortable. If you step out of the hotel you can immediately see the Zenkō-ji Temple in the distance, which is an absolute must see! 7 minutes by foot and you get to the station. Many restaurants and shops in the area and a bus station is very close. We chose this hotel as our base to go see the Snow Monkey Park and we even took a side trip to Matsumoto. Laundry Room is very well equipped, you can even read manga while waiting at a table for your laundry to finish. Staff was super friendly and helpful, we would definitely come back here again for a Nagano visit.

The key is rather chunky and takes some space in your pockets if you only have a fanny pack on you to store things.

Friendly and helpful staff, breakfast located on the last floor with beautiful city view, hotel 10 mn walk away from Nagano station. Room exceptionally clean.

Small room but i guess it's a standard Japanese room for a hotel located in the center of the city. Too small for a family of 3, but okay for singles

Breakfast was excellent - food and view exceptional. Convenient location, easy to find lunch/dinner/shopping and walking distance to the castle and station.

A coffee shop/station that were open 24/7 would have been greatly appreciated. It would have been good to have rooms close together as a family, but since we did not book the same type of room, we understood the reason why it didn't work out that way.

Room was way more than I was expecting, stayed for one night, wish I could've stayed another! Room size was big for Japanese standards with a great view of the city and mountains. There were plenty of amenities (The coffee/tea machine was fun to use!), lots of nice relaxing bathroom treats too, thank you! Shower was great and the bed was really comfortable. The breakfast was delicious with plenty of options. The cinnamon rolls and fresh apples were delicious! Would definitely stay again! Thank you!! ありがとうございます!

Wish I could've stayed longer!

Clean comfortable room with a lovely view of surrounding city and mountains. Big enough room for a couple of bags of luggage. Staff nice and helpful. I only speak basic Japanese but they spoke nice and slowly so I had time to understand, and they patiently listened to me when I spoke. Convenient coin laundry in the building.

Beds were very comfortable. Room was spacious for a Japanese hotel. Many toiletries and varieties of beverages were provided. Could leave luggage and wait in the foyer prior to checking in. Paid parking was available for our car. Located close to the train station, restaurants and shops.

Cable channels and Netflix did not work.