While the hotel may show signs of age, it offers a comfortable and cozy atmosphere. Good location. One of the highlights is the rooftop outdoor onsen, which provides a relaxing experience with a stunning view. The lobby features a convenient vending machine offering free coffee, tea, and drinks. The breakfast may be simple, but it is hearty and satisfying. Above all, the standout feature is the exceptional service from the staff. They are incredibly helpful, and the restaurant team is outstanding as well. Kudos to the entire team for making the stay so enjoyable and memorable.

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Bed was reasonably comfortable by Japanese standards. Little goodie basket of snacks dropped at my door in the morning. Sento/bath (for men) located on the roof, including an outdoor bath which was a great experience in the snow. I’m moderate-heavily tattooed and was advised it was fine for me to use it if it was quiet and there were too many people, but requested not to use it if it was busy. I used it a handful of times and didn’t ever get too busy. Approx 5 min walk from Nagano station, Lawson located across the street by walking through the undercover carpark

Bathroom and bath itself are very small, which is common in hotels in Japan, however this was the smallest I’ve had so far. I’m 5ft1 and I was able to easily touch the roof while standing in the bath, and I couldn’t comfortably sit in the bath. My knees were only a few inches off touching the door when sitting on the toilet. Not huge issues, but something to be mindful of if you’re a large statured person.

The hotel is close to the Nagano station and is easily accessed by foot. The room was small, but comfy and it had everything I needed inside, like kettle, AC, hair dryer, etc. I really enjoyed the public bath here, the men's bath on the rooftop is actually very nice (don't know about the women's though). Also there's a machine with free drinks with a rich choice of coffee, tea and other soft drinks. The breakfast was okay, nothing special, but not a bad one. The staff were nice and helpful, they even agreed to keep my baggage for some time after I checked out so I could walk a bit more around the city.

The bathroom is quite small and not very comfortable. Also some cold air from outside was getting in the room through the window, not really much, but somewhat disturbing

Super friendly and helpful staff, free hot and cold drinks in the lobby.

Room was smaller than expected but it was ok, just!

Rooftop sento (for men) overviewing Nagano skyline, local and generous breakfast, free snacks (brought to the room) and drinks (lobby vending machine, right beside main train station and nightlife, helpful staff.

Room a bit dirty, air draft from windows, sometimes noisy from hallway and street.

The room was great, the beds were comfy and the staff was very friendly. I highly recommend if you stay in Nagano for a day or two and want to explore the mountains nearby as it's only a 5min walk to the closest JR or local train stations. Until next time!

I liked the included breakfast (soba) - didn't expect it. Also free non-alcoholic drinks from vending machine in the foyer. Very close to the station. Great value for money. Friendly staff.

It's an older hotel but didn't bother me.

The staff Went out of their way to help me out and make sure my stay was great. The location on point, everything was clean. Good room size, had all that's needed and the price was very good on cost/performance.

Bathroom a little bit small.

Super convenient, friendly, and accommodating. It's a good hotel in a great location for a decent price.

The dryer in the coin laundry is not very powerful

Staff was very nice. Location is right by the station. Very good value