The hotel is relatively new, located strategically within few mins walking distance from Nagano station. Shopping is easy with supermarket, Don Quijote, and many retail shops around. Convenient stores like 7-11 or family marts as well as lots of eatery choices are reachable within short walk. Check-in was easy, with the assistance from the receptionist. The hotel provides free amenities for collection in front of the lift, even including mouth wash and face mask. You can also opt to choose your preferred pillow even though there are already 2 in the room. Donuts are served between 2pm-5pm at the lobby but if you're in luck, they're still available after 5pm. Guest will be given a token to collect a welcome drink from the vending machine, per night stay. The room is spacious, clean and comfortable. What I like the most is the air conditioner which allow you to choose between cold air or warm air which is really useful during a cold spring. The bathroom is a bit small and compact but still fits a bath tub. Epsom salt and bath sand are available for collection at lobby. The other plus points would be the breakfast + luggage storages. Guest are given 2 breakfast sets : 1 burger set with drink from Wendy's Burger next door + you get to join the simple breakfast buffet at the hotel too! The breakfast spread is simple yet varieties. Luggage storages are available FOC including use of small/big lockers for hotel guests. I'm very grateful with this service as i dont have to carry my huge backpack with me while exploring the shrine before heading for shinkansen. In overall, double thumbs up for this hotel!

Nothing actually. If i really have to be picky, I would say you can see some funny and less accurate translation notice in the bathroom. Both English and Mandarin.

Walking distance from Nagano station. This clean, modern and spacious hotel was amazing comfort for the price. Plenty of complimentary amenities included such as a welcome drink per person each night (self selected from vending machine with tokens), a shampoo/conditioner/body wash station, pillow selection, miscellaneous items you could collect in the lobby to use for your stay such as razors, body lotion, toothbrush, etc. Even beauty face masks and bath powder! So impressed that we could also loan items like hair curling iron, hair straightener, scalp massager, you name it they have thought of it. Exceeded our expectations!

Nothing, such great value and would stay again if in Nagano.

Less than 2 minutes away on foot from the train station. Surrounding has many eateries and mini mart. Self check-in and check-out were a breeze with friendly staff to help if needed. Room though compact, I was able to open fully my 27" luggage with ease. Not many business hotels in Japan has this luxury. Room is clean and comes with the usual amenities. TV programme has the NHK world channel. ¥200 to do your laundry and ¥100 to dry. Token was given to buy drinks from the vending machine. Definitely recommend to stay here.

Wifi password changes everyday and you have to get the password generated from the TV. Just troublesome.

The room was really quiet and I had a good night's rest. Even though the room was small, it felt cosy. The shelves had smart design to save space which I found really cute. My view was an open car park. Many restaurants and konbini nearby so you won't go hungry lol!

I picked this location as it was near the main station and within proximity to Nagano Catholic Church. However, there were some unsavoury characters loitering about so I walked a little faster. Some alleys are quite dark so do plan your route well, familiarise yourself, and stay alert. More hangers and hooks could be provided in the room; it was winter so I barely had enough to air out all the layers.

This hotel is a 10/10 recommendation if you are looking for a convenient and comfortable place to stay. Just 2min from Nagano Station and very easy to find. I used it as a base for day trips to the surrounding countryside and cities. Also, buses to Zenko-ji leave right in front of the station. My room was small as is usual for business hotels, and it looked spartan, but honestly, it had everything one could need. a small but very deep bathtub, towels, hairdryer, tea, coffee, a comfortable bed. It might be a squeeze for two people with massive suitcases, but for a solo traveller with hand luggage there was plenty of room. The amenities "bar" in the foyer is amazing! It was crazy what you can have, tea, coffee, ten different kinds of shampoo, bath salts... also, this might be a small thing, but they give you coins for the cold drinks vending machine, which is a nice touch.

To be honest, I knew this was a business hotel so if you require some style and classic Japanese character, this is not for you. Also, there isn't much of a view but my room had good daylight - did not bother me. Last not least, the breakfast room is small and cramped and breakfast looks a bit like bog standard Western breakfast - I did not have it. Midori Mall 100m away has all sorts of (classy) food but I did not see cafes in the vicinity for breakfast. Also, has no onsen/ shared bath, but I knew that before and wasn't really expecting it. There is a sento, maybe even anonsen, in walking distance.

Extremely convenient location close to Nagano station, very decent breakfast which includes a Wendy's burger, which was great and was something I've never seen anywhere else before, with free lockers for up to 12h (although they run out quite quick), nice to get a free bottled drink of choice (via free coin for a specific vending machine), Staff were very friendly, polite and helpful, many shops and restaurants a few steps away

10am checkout is too early given 3pm checkin, overall the building and facilities feel old, no welcome donut for check-in after 5pm is unfair

Very close to the train station. They give you free donut, vending machine fm drink, and amenities to choose, make you feel like a big kid again. Staff was very friendly and allow us to keep our luggage in the storeroom as we arrived super early (before 10am) and left quite late the next day (after 5pm). Water pressure for shower is nice and strong and bathroom size was just nice, not too small. Within walking distance from restaurants also.

There were no sausages for breakfast but enough of other good food to compensate. Wish the checkout time was a bit later, 10am seems too early for those on holiday.

Just a few minutes from the train station making it a great anchor point. Easy to drop bags off before check in / leave bags after check out. There’s free lockers or staff keep them for you. Close to shops and restaurants. Pillow bar is such a good idea. It’s so nice to be able to choose your own pillow. Makes your sleep so much better. Rooms were a good size considering the average Japanese hotel. Shared a room with my friend and we had 2 beds and plenty of space. Great value and friendly and helpful staff. Very easy stay. Highly recommend.

Nothing

the hotel room was comfy , location is good & near Nagano Sta., nice supermarket & department store nearby, closed to many restaurants. hotel generously provide many amenities, as well as free donuts time, free drink from vending machine ( one per guest per day). staff are very helpful even they may not speak fluent English (they use language translator which has no problem), hotel provide lockers with keys in the lobby for guest to put belongings before check-in (or even after your shopping and do not want to go up to your room yet!)

while hotel location is closed to many restaurants especially night time, there were quite many night-life people (most of them are smoking !), feel uncomfortable to walk pass by those area near hotel. The hotel entrance @ lobby is “too” small .. there should be more seats in the lobby for guest

Conveniently located within walking distance to Nagano Station with supermarket, combinis and Donki nearby. Staff very friendly. Complimentary drinks and mini donuts per person per day.

First time staying past 10 am one day, and the PA system was making an announcement in Japanese, most likely regarding the cleaning period, and guests should leave their room. We didn't need any cleaning, so we thought we could stick around a bit longer. I wish they would add a short recording of the announcement in English as we were a bit confused when it happened.