They have a self service bar for all kinds of amenities. The staff is really nice, one receptionist helped me making phone calls when I lost a bag.

“No view” means the window can’t be opened and the window glass is kind of thick tinted? - little sun shine coming in only. None of the USB outlets in the room worked for us. The bathtub in our room seemed to be loose, as it made sounds when you stepped in it. Breakfast wasn’t available when we stepped in the lobby by 9.30 sharp - there seems not to be a buffet ready but breakfast will be served to you upon request.

I stayed at a more expensive hotel close by before, but I would now prefer the Smile Hotel when coming to Osaka. It provides everything I need and enough space for an affordable price.

The washing machines should be cleaned more often and should be separated so that you don't get animal hairs or other kinds of dirt onto your fine clothes or new bought clothes. I just wanted to clean my clothes from sweat and got them somewhat dirtier than I put them in the laundry, It should be noted that while every room has a window, that doesn't imply you get a view on the city. My room had, again, applied some silk screen which blocked the view. Everything else was very good.

Located at really center of Nakanoshima and near Umeda. I could find a lot of restaurants, cafe, and convenience store. Keihan railway station is very near and it seems to be convenient to go to Kyoto. The room is reasonable. The staffs are really kind!

Little bit far from Metro station, but it is no problem.

Location! Community small businesses were very friendly and likeable with their demeanor and welcoming attitude. Food is reasonably priced and true to their culture not to skip on quality.

Their policy of cleaning room every 3rd day of stay. It would be good to clean every other day instead. But new towels daily is good!

Convenient and clean. Train stations close by. Convenient stores close bu and eateries. Main area of Osaka - streets about 50min walk which we did. Staff friendly. Room very clean and cosy.

Bathroom abit small for a 6.3" guy but worked around it. Room smaller than what used too in Australia but bed super comfy

The rooms were clean albeit on the smaller side. Everything that was necessary was provided or could be picked up in the lobby. The facilities for microwaving, doing laundry and retrieving ice were more than sufficient. The location was accessible within a 10-min walk to a nearby subway station and steps away from a 7/11 convenience store. Overall, we had a great stay and would recommend the hotel to others!

Staff were lovely, and were able to accommodate extra needs - we were able to use the phone and a weighing strap for luggage.

We had some trouble with the limit on the number of people per room. More clarity when booking would have been good.

This hotel was great! The staff were always so sweet and helpful, and the room was perfectly comfortable and clean. It's also easy to get everywhere, only a 5 minute walk to the station. Would absolutely stay here again — it was everything I wanted for 4 nights in Osaka!

It’s small but clean, it’s more like a business hotel good gor short stay but not for long ones.The area is a hop and skip away from Nakanoshima Museum so very handy if you want to explore the Naknoshima area.

staff was very helpful even though they spoke minimal english, the room and bathroom was very clean, location was perfect

the size of the room was small but we knew that majority of hotel rooms in japan were of similar size. was still very comfortable for 2 people