Excellent location within walking distance of Osaka station and Umeda-Osaka stations. Or if you prefer there is a bus stop and taxi stand across the main road 100m away. The beds are very comfortable. The housekeeping was as requested and perfect. I wish I had a breakfast there as it smelled fantastic. There are also several Family Mart's within short walking distance either direction from the main entrance. If you are not driving, find the buses to the right of the Central entrance so that you can 'see' the city. No. 88 takes you directly to Osaka Bay with a four minute walk to the Osaka Kaiyukan Aquarium. I try to do one thing each day that I'm not entirely sure I would enjoy and an Aquarium is in that category for me. To my delight, I stayed three hours. It's great for all ages. And while you are there do the Tempozan Giant (perhaps not 'ferris'' as it may not be made of iron) Wheel long slow ride with great views of the Bay. It's across from Universal City which needs to be done on a separate day. If you are moving accommodations from Osaka to Kyoto try shifting places on a weekend or a public holiday on the Hankyu line Rapid Limited Express Kyo-garaku train about ten minutes walk from Osaka station and going to Kyoto-Kawamachi Station with all the nearby shopping. The train is very beautiful with two separate gardens in the carriages. All for the regular fare. Will try to attach photos of this train. Also a fabulous beginning to a Kyoto day trip! Think about it!

- All the Americano coffee (bitter and Grade D beans if it's really Americano) you can drink available in lobby. - Do not take the AquaLiner cruise for views of Osaka Castle as there are no views of the castle.

Everything. The hotel is clean, neat and modern. Rooms are big according to Japanese standards. I really could not find anything negative to this hotel, just perfect!

The location, most precisely the connection with subway is not totally optimal, but it is not very faire to complain since the station is 5 mn walk away and the Umeda main station is 15 minutes walk away. The only problem is if you need to transit through main station and take the JR, it is too close to take the subway for only one stop and you end up walking 15 minutes most of the time.

This is a new hotel (3 years old) and is a quiet oasis in busy Osaka. While it was about 15 minutes walk from Osaka JR, it is a bit far with bags so we took a cab. The hotel is located near many good restaurant areas and the staff were very helpful with recommendations. The room was spacious, practical and beautifully appointed. We had a drink in the 2nd floor bar each night and the bartenders were outstanding - helpful with information and mixed the most delicious and interesting cocktails I have had for a long time.

Very modern and clean with spacious rooms. Whilst there are many, many places to eat and drink in Osaka, don’t underestimate the quality of both the Hotel’s bar and restaurant. My husband and I had a wonderful experience “dining in” on one of the nights we were there after having been out and about for so much of our trip. The whole place had a lovely vibe. Staff were very professional and friendly.

There was nothing not to like.

Great place tucked away from the main street in the Kita ward. Very easy to find and close to all amenities, such as ATM, subway and shops. The room itself would be on the larger scale for Japanese hotel accommodation. Quite modern style rooms with nice finishes to the shower and bathrooms. The location is also nice and quiet.

Not a lot to dislike, however the breakfast at the inhouse restaurant is completely overpriced. We bought four x western style at approximately 40,000 yen each and it was extremely small. I would not recommend this option. But other than that it was a very nice stay.

Hotel was clean and modern. Decent sized room. Available laundry machines to use. Location was good for us. We like walking. 5 minutes to Higobashi subway station. 10 mins from Osaka Station. Just be aware leaving Umeda Sky building there's only really the taxi or a 25 minute walk back to the hotel. Great customer service. Last day on checkout, pouring rain and hotel provided my wife and I free umbrellas for our walk to the train station.

Nothing really. We got a North facing room. View of high rise building across from us. If you can get a NW facing room then I think you would have a better view if that's important to you.

My stay at Zentis Osaka was wonderful. The hotel was beautiful, clean, and very quiet, making it a peaceful place to relax. The rooms were spacious and thoughtfully designed, offering plenty of comfort. The staff were incredibly kind and helpful, going out of their way to meet all our special needs and ensuring we had everything we needed. Their care and attention made the experience truly memorable. Zentis Osaka is a perfect mix of comfort, great service, and thoughtful design.

Honestly, I can't think of anything I didn't like. Everything was perfect, and I truly enjoyed my stay. The hotel exceeded all my expectations!

Clean and affordable, in a great location. 15 minute walk to Osaka station, or 10 min walk in the other direction to subways connecting to southern Osaka (Shinsaibashi/Dotonbori). Lots of food and bars within a 3-5 min walk to the north. This can be good or bad, depending on what you're looking for in a hotel: this place clearly primarily caters to international tourists. Didn't need a lick of Japanese language to get by, and 95%+ of people I saw in here were from abroad. This is a place to stay, but not a place to be immersed in local culture.

Very unusual room layout. Items below are both regarding a standard, small economy room. Dedicated shower wet room has floor-to-ceiling glass on two sides, only one of which is partially concealed by a curtain for privacy, and the other was fully exposed for the other occupant of the room to enjoy. Dedicated water closet (toilet room) had a curtain-less window directly facing the bed. While sitting on the toilet you can maintain eye contact--and hold a conversation due to lack of any sound attenuation--with someone sitting at the small table next to the bed. How convenient!

I had the pleasure of staying at Zentis Osaka, and it was a truly relaxing experience. The atmosphere was incredibly calming, making it the perfect retreat from the hustle and bustle. The design of the hotel was stunning—minimalist yet warm, with every detail thoughtfully curated. I was particularly impressed by the clever use of space in the rooms, which felt both cosy and open at the same time. The layout was intuitive, and everything I needed was easily accessible without feeling cramped. The attention to detail and emphasis on creating a serene environment really set this hotel apart. I would highly recommend it to anyone looking for a peaceful, well-designed place to stay.

This is a really beautiful and tastefully designed hotel. Our room was a great size, big compared to other hotels we stayed in, and it suited our needs perfectly. It was exceptionally clean and the bed was SO comfortable (great pillows and linen too). We enjoyed breakfast but could see others may not like it (there’s 3 set menus to choose from). Overall it was a lovely hotel with great communal space (including an outside terrace), really friendly staff and comfy, luxurious rooms and we would definitely stay again even though the location wasn’t perfect for us.

The location was good but it was almost 1 hour walk to the main Dotonbori area. The hotel is relatively close to a subway station so we did use that but it is a bit far from the main areas on the whole. We also asked reception for some recommendations for food that we could walk to but they said as it’s a business area everything was closed on the weekend which was a shame. Because of this we didn’t feel there was anything exciting nearby the hotel. We also got some laundry done and the price was extremely high. But there is a coin laundry on site so perhaps we should have used that!