The staff were amazing and super helpful. They made sure I had a very relaxing stay.

I loved my 5th floor room. The finishes were a bit over the top but the AC was great and the staff showed me how to use it. (Japanese language buttons) I had a window I could open, or close and cover which a door that blended in with the wall treatment. I had occasional friends stop in to visit and that seemed perfectly fine.

Small room but had a window and everything I needed

I have big feet and the slippers never fit. A couple of furniture items don’t need to be in the room. Coat rack, small stool, basket of towels/robes.

The location was great and staff helpful.

The room rate by having a reservation was more than DOUBLE than if you just walked in off the street and rented a room.

You will need to hand in the room key every time you leave.

Clean

Far too openly LGBTQ and hourly rates seems sleazy

WiFi very poor, rooms also sold by the hour, didn't effect stay

If you stay for more than one night don't expect your room to be serviced

The room was clean. The staff were patient and curious using a translator device to communicate with me. They kindly held my luggage till check-in time.

The room was supposed to be a non-smoking room, they gave me a room that was used for smoking. I arrived early with my luggage for drop off but late to check-in, so I assume they gave my booked room away to someone also not happy with the room. I could smell the smoke and there was a sign asking to not smoke on the bed. I asked at the front desk and they claimed it was a non smoking room. They couldn't change the room or do anything for me. I started to feel sick from the smell. I had to put carmex in my nose to block and mask the smell so I could sleep. The room was also on the first floor directly in front of the front desk. I could hear people at the desk and outside if I turned off the fan in the room. There was also no hand soap in the bathroom. There were no electric outlets near the head of the bed open so I couldn't charge my phone while relaxing in bed.

The location was great. Nearby a happening street but down an alley.

The elevator opened to my floor and I was instantly hit by the smell of smoke. it wasn’t much better inside my room. I don’t recall seeing it was a smoking hotel so that was really disappointing. then there was no sheet on the box spring!