Great location- very close to metro station and lots of food options a short walk away! Staff were very helpful and the hotel provided lots of amenities and even had an onsen on site! It was my first trip to Japan so not sure what the room sizes are usually like but I had plenty of space in mine and I'm pretty tall (and not so slim 👀) so guessing the rooms are bigger than most in Tokyo!

I accidentally booked a smoking room and the entire floor plus the room smelled very strongly of cigarette smoke. Not surprising, I suppose but worth bearing in mind if that's the only option available but you don't smoke. The smell did lessen with freshener spray (provided by the hotel) and airing the room.

Hope the staff can understand as I tried to communicate with them with simple English they do not understand.

The room and the public bath were very comfortable and clean. Good location near several metro stations. Excellent and varied breakfast.

Breakfast was between 07:00 and 09:00 only, and check-out was until 10:00 in the morning. These were the drawbacks.

Location was decent, super quiet, price per night was reasonable for one person. Room given to me was spacious enough and communication with the front desk prior to check in was good. They handled one of my luggage so well (ie from Sapporo to Tokyo and it was double bagged). Plus they have those free drinks (tea and coffee) on certain time slots

There was some dusty corners upon check in, not a major turn off for me personally. Not sure about the room view where there was this light outside my room that was permanently on throughout the night. Would prefer it to be off. Location can be a bit off the beaten path from the major stations. Don't expect a lot from the public bath, it's small.

Very polite and super helpful staffs. One of the staffs, Miyuki handled my booking request perfectly, I got everything as requested. She's very good at English, during check-in, she showed me the info all I need to know about the places around the hotel, and restaurants that she recommended were really good. This hotel check out time is 10am, I could leave my luggage at the hotel for a couple of days, free of charges, to wander around Japan and return to stay here again before flying home. Staffs handle my requests perfectly. I got a room with very nice view from the window Location is great, not far from Asakusabashi JR/Metro station Asakusabashi station exit A4 doesn't have escalator. Exit A3 is a better option if you carry heavy/bulky items. In walking distance to Sumida river Great environment. Safe to walk around at night

Nothing

Good stuff, good smile and help guest in resolving the problem. Good location, nearby subway station. Convenience, there have two 7-11, two family mart, one Lawson. Hotel is semi-self-service, there have ice cubes, washing machine, public shower room.

Positioning of the hotel near Asakusabashi Station made it easy to get to after travelling back across the country from Hiroshima (shinkansen to Tokyo Station, then subway trains to Asakusabashi), and provided easy access to Asakusa temple district and the Tokyo Skytree & Imperial Palace areas. The breakfast had a generous amount of options with certain dishes changing each day, and having a sento (heated bath) option as part of the facilities is always welcome after a day of walking.

Though we did take smoking room options (due to availability), more could have been done to get rid of the heavy smoke smell in the room - this was dealt with by leaving the window open for a few hours.

This hotel is truly a hidden gem. It’s conveniently located near train and metro stations, making it easy to access major tourist areas like Asakusa, Akihabara and Shibuya. The room was fantastic, perfect for our long stay, and we felt comfortable the entire time. The room size is larger than the average in Tokyo, which was a pleasant surprise. The reception team was outstanding—very attentive and helpful. They assisted us with receiving and storing packages, which made our stay even more stress-free. I can’t wait to stay here again!

Amazing Public Bath.

No one speaks english. The hotel refused to help us get a taxi (we had 5 suitcases). “NO TAXI HERE” was the exact response in english. So we just went outside and had to stop one ourselves. Also check out is early at 10 am. 5 min walk from train station but it takes 30 min to get to Shinjuku so kinda regret staying here.

I had a wonderful stay at this hotel! The staff were incredibly polite and attentive, making me feel welcome from the very start. The rooms were spotless and well-maintained, ensuring a comfortable experience. The breakfasts were delicious with a great variety of options to choose from. The highlight of my stay, however, was the magnificent public bath – truly a relaxing experience. The hotel’s location is also fantastic, making it convenient to explore the area. Highly recommend!