We really enjoyed our stay at this hotel, although it doesn't have many facilities as a whole, there was a lot of nice touches in the room and I like the layout of separating the bedroom and the entry/ bathroom/ mirror area. We also like that they have 24/7 beverage machines and generous supply of complimentary toiletries on the G/F. It is located close to two train/ subway stations and a few very good shopping malls nearby. Lots of good restaurants and convenience stores around too. If you like a quieter location and don't mind the extra 15/20 mins to travel to the tourist spots, this place is great value.

Unfortunately the staff don't speak much English so when we have questions it's hard to communicate, but this is not their unique problem as most Japanese don't speak fluent English. They are all very nice and friendly though. Also the hotel's location is a slightly far from some tourist sites but not a major issue to us, as we don't mind a few more stops on the subway for a quieter neighbourhood.

Location was excellent - 5 mins walk away from JR Kinshicho Station, one train stop from Oshiage Skytree Station (where I took the airport express train to Narita), and plenty of restaurants within walking distance. We came earlier to store our luggage, and they helped to bring the suitcases up to our rooms for us. The 24 hour drink bar was great, it was really nice to come back from a long day of walking, grab a quick cup of hot cocoa and go up to a clean room. The amenities provided in the lobby are really good too, they had everything from hair butter to face masks and nail pads. They also seem to have fixed the wifi issues in previous comments, I stayed on the 10th floor and the wifi was strong throughout. The room itself was very well designed and thoroughly cleaned everyday. Both the Japanese Modern Rooms and Comfort Twin Rooms are large enough to fully open two big suitcases, and I enjoyed the balcony view of the Skytree from the Japanese Modern room. The beds are firm and comfortable, but the pillows are a little low for side-sleepers. Check-out was simple, we just fed the cards into a machine and we were off. Overall an excellent place to stay in Tokyo, and I would definitely stay here again!

The rooms, the amenities like free coffee and drinks in the lobby plus every vanity product you could wish for, the cleanliness of the place, the fact that bathroom and toilet are separate, the friendly staff, that we could extend our stay by the hour, very convenient if you fly out late. Also the hotel is in walking distance of two subway stations and the a bus which directly connects you to Haneda Airport.

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Nice comfortable beds which were cleaned daily. Air con was appreciated and the location was close to a JR station

For the most part, it was very quiet, however on the last night you could hear children running up and down in the room above us which made me think the rooms were not soundproofed.

The location is fantastic. Very close to a JR station and shuttle bus to the airport. The rooms are very spacious and provide excellent amenities. They even put the luggage in the room for us when it was dropped of earlier.

24 hr drinks bar and room amenities. The hot cocoa was a real treat! The train pass promo offered by the hotel was very convenient. would love to stay there again!

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Very nice hotel in an area close to a train station. The staff were very friendly and the hotel has many free things such as drinks and hygiene products available in the lobby.

The bed was quite stiff.

there was bread and coffee for breakfast, a quick breakfast

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Location is good. Like the 24-hour free drinks and free amenity. Staff’s service is helpful and polite.

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Everything is good!

Really happy to be here next time will go here again