We really liked the cleanliness, the facilities (shower and laundry), and the super convenient location next to Shibuya Station (one that is avoided even by the locals). We've stayed here before in 2020, when the hotel was under renovation. At this stage, it looks like a finished wonderful building. We stayed at their new building, the Annex, which is between the original building and a convenience store.

The rooms not have really been upgraded enough to justify the significant price hike over the years. However, when it comes to real estate, location is key. Given the prices though, it is unlikely we'll use the same hotel on our next annual trip to Tokyo.

Hotel was located at a perfect place to explore Tokio. Rooms were of a good size, great WiFi and had a washer/dryer. Directly next to it was a Family Mart, which is amazing for late night Snack or grabbing a quick breakfast in the go (we did not try the Hotel breakfast) Staff was super kind! Shibuya Stream with nice Restaurants is very close. Use the "New South Gate" exit from Shibuya station.

Compared to our other stays in Japan this Hotel was more expensive for the standard - and then to have the room cleaning at an extra charge seemed off to us (we only stayed for a few nights and did not have our towels exchanged/room cleaned) but this is something we do not know from other hotels - also claiming it is for the environment seemed a bit like "the easy way out". So not a major issue for us, but a bit weird.

The hotel was a 6 minute walk from Shibuya Station, and had a Family Mart right next door. The room was small but comfortable, with amenities found in the lobby. The best part about this hotel was that they had a washing machine in your room, so you could do your laundry with ease. Huge plus for us. They also provided a fridge, microwave, sink with soap and washing cloth, and plates and cutlery for your convenience.

The only challenge was not being able to use the elevator upon your first entry, as you need s room key to access the door. So it was a bit inconvenient to drag our luggage up the stairs to the lobby, but it only happened the one time, so not that large an issue.

Staff were friendly and helpful. Room and hotel were very clean and well-kept. Location was perfect, just a few minutes away from Shibuya station and a variety of restaurants and shops. They offer free luggage storage on the day of check-out. Convenience store is just round the corner from the hotel. The washing machine in the room was easy to use.

There was not enough space to hang our clothes. Other than that, the hotel was great!

Room was tiny, as expected in Tokyo, but it had great perks, like a washer/dryer in the room, a hot plate and mini fridge. Location is very good: very close to the New South entrance of JR Shibuya Station, with a convenience store next door, and a mall very close by.

The noise from the train tracks, which are very close, was expected, and kept low by good windows. There's occasional noise from the street, since the convenience store next door seems to attract some street drinking.

Newly renovated lobby and rooms. Free coffee at the lobby. Washer dryer, microwave, induction stove and cutlery/crockery in the room. TVs have Netflix. Family Mart next door. Quieter part of Shibuya, but walking distance to the scramble crossing.

Toilet smells bad sometimes. I don’t mind the limited housekeeping where they only empty the bins and replace towels on most days. You can hear the trains passing but it’s v muted.

The combo washer/dryer was nice to have.

I'm not sure they use a vacuum cleaner on the carpets. Black hairs were showing up on the non-carpeted surfaces. I'm bald and my daughter is blonde, so we knew it wasn't ours.

The location was excellent, having convenience stores and a station entrance nearby. It was very easy to locate. The room was nice, not too small, and having a washing machine was very helpful and a big part of why I booked here.

The only complaint that I have is that the building my room was in was actually in a separate annex building. I had no idea they even had a separate annex building, so after checking into the main building I had to walk to the annex building in order to access my room. This isn't a problem in and of itself, but it would have been nice to know about in advance.

It was clean, the staff was very nice and helpful, it was very close to Shibuya station so we were able to go to a lot different areas of Tokyo easily. They helped us figure out our luggage transfer which was great!

The laundry machine in house was very nice but it took a very long time for our laundry to be completed, about 3.5-4 hours.

Close to restaurants and transport, quiet and comfortable good value for money

Washing machine is only in japanese but easily fixed using Google translate