This is a fantastic hotel, beautifully designed and with incredible customer service. The breakfast is as one of the best I had in Jordan.

I booked this hotel as it advertised a fitness centre - which was not open. Whilst I was disappointed this did not affect my stay as the service more than made up for it.

Amazing place with ultra luxury standards and wonderful comfort levels with unique designs all over the hotel. The menu is more than delicious along with it being organic. The staff is soo hospitable. I recommend this hotel for any business travel and corporate visits.

It was all virtually perfect. The hotel is new and decorated with great taste. From the moment we arrived, the stuff was super helpful. They allowed us to park the car at their private garage, and gave us all the indications about the place. The room, even though it wasn’t huge, it was big enough for being as comfortable as we needed, very clean, very comfortable, and a great bathroom. They also offered a spa, though we didn’t use it. The day we departed, as we were going to Egypt for a few days, they allowed us to leave some luggage behind which we wouldn’t be needing, leave our car as well, and arranged a taxi for us to go to the harbor. Would definitely recommend.

Nothing really.

This is a fantastic hotel, all new, luxurious decor, quiet at night and with really comfortable beds, conveniently located just a few blocks from an area with excellent restaurants. Convenient private parking, wonderful breakfast, great views of the city and mountains. Staff were super friendly, especially Farah and her colleague; they made us feel very welcomed! When they found out that my daughter was on a diving trip, they offered us to check out late so that she could come back and shower, which was an unexpected kindness.

We have no complaints at all. We liked it so much, we returned for a second stay.

Hotel is fairly new and very stylish! Staff memebrs are super helpful, especially Nour who recommend us to visit Berenice beach club and also helped to arrange a diving session with Aqaba Pro Divers which is the best diving club in the city!

We believe that breakfast selection can be improved by providing not only savory options but also adding some sweet selection. English breakfast would be nice but most important is to have decent coffee!!!!Unfortunately, coffee was unforgivingly bitter, very weak and with bad aftertaste. Spread should be changed to butter, and milk should be available without constantly asking for it. Car park is not great as it is currently graveled which means that you will struggle to wheel your suitcase ( this perhaps will be sorted soon as hotel is still very new and developing) Lastly, in your coridors to have memory foam like runners doesn't make sense as it is not comfortable to walk on or again drag your suitcases!

from the shampoo /conditioner/shower gel to the biggest detail, best hotel in Jordan and very affordable

One of our best stays in Jordan! The hotel is very new with really nice decorated rooms. The staffs are professional and always greet us with a smile. Breakfast has good selection - i’d say its even better than our stay in another famous 5-star hotel. Also the rooms come with a strong shower which is really comfortable! Bravos to BRATUS hotel aqaba. Thank you for making our stays incredible!

Hmm the only thing that we felt could improve is the music played in lift and at breakfast restaurants. We wish it could be more joyous and cheerful

Very modern, amazingly put together and very friendly staff

Absolutely great relation quality-price. Everything was extra clean, nice design, we even used the small sauna they have.

Staff was welcoming but a bit messy. They would tell you something that then turned out to be wrong. One day they didn’t tell us that breakfast was going to be at the nearby hotel and we kinda had to figure out by ourselves. Also, for some reason, the second day the bathroom in our room was REALLY smelly, which was weird because the first day it smelled amazing.

During my recent stay at this hotel, I was pleasantly surprised by the exceptional level of service provided by the staff. The receptionist, Farah, deserves special recognition for her outstanding hospitality and warm demeanor. From the moment I arrived, Farah made me feel welcomed and valued as a guest. She went above and beyond to ensure my stay was comfortable and enjoyable. One thing that stood out to me was her flexibility regarding the checkout time. When I mentioned the possibility of needing a little extra time, she assured me it wouldn't be an issue at all. Farah's attentive and friendly approach truly made a difference in my overall experience at the hotel. Her willingness to go the extra mile exemplifies the high standard of service provided by the entire staff. I can confidently say that this hotel exceeded my expectations, thanks in large part to Farah's dedication. I highly recommend staying at this hotel for anyone seeking exceptional service and a pleasant atmosphere. The professionalism and genuine care demonstrated by Farah and the rest of the staff make it a standout choice. I look forward to returning here on my next visit to the area.