Staff was polite and professional, Ahmad from the reception try to help with everything !

We had a very bad experience with the company”sindibad “ near the hotel , they charge us for a trip to berenice beach for 52 denar , we’v been late 10 minute for pick up bus and they left us , refuses for a refund although offer us bad trip instead with same money!!!!! I dont recommend to book trip by this shitty scamp “sindibad “ company ( specially the blond lady who work there 🤢) To be honest its a company not related to the hotel and all our experience otherwise was fabulous at the hotel.

The views across the Gulf of Aqaba are amazing from the room. The rooms are clean and spacious and the balcony is fantastic. The pool is an excellent size and plenty of small pools for the kids.

People reserving the sunbeds yet not being present at the pool. There’s not enough sunbeds around the pool. The service at breakfast was quite bad. Having to wait 30min for a tea and coffee wasn’t great. The selection at breakfast is OK, I have better at a 5* hotel. I had to wait 1.5hrs to receive my room, check in was at 3pm.. I arrived at 5pm and received my room at 6.30pm.

The whole experience was simply brilliant. The staff were friendly and were always happy to help no matter what it was. From the night we arrived when they kept the restaurant open for us (after a five hour drive) to the barman at the pool who knew the drink I wanted. The cleaners, the concierge, the reception staff, cleaning staff, and valet staff, all made for an exceptional experience.

My only real issue (but it was not a big deal) was the fact that there was no covered parking. I eventually moved my car into a spot under a tree.

"Staying at Kempinski Hotel Aqaba was an exceptional experience. The five-star hotel offered a delightful and comfortable stay. The view from the hotel was stunning, adding to the overall charm of the stay. From the luxurious amenities to the attentive service, every aspect of my stay exceeded expectations. I would highly recommend Kempinski Hotel Aqaba to anyone looking for a luxurious and memorable stay in Aqaba."

While my stay at Kempinski Hotel Aqaba was overall fantastic, one aspect that disappointed me was the inability to swim in the pool or on the private beach in the evening. It would have been more convenient and enjoyable if these facilities were accessible later into the evening. Despite this, I still had a wonderful experience at the hotel.

Location, pool & beach, breakfast and the hotel site as auch are great!!! The room with the balcony are all white and reminds one of a cruise ship.

The hotel is great BUT why do one has to pay extra for the sauna and the steam room???? It should be part of the gym like anywhere else on the world….

The staff - especially the staff at the breakfast, they must be among the nicest and most wonderful people we met in Jordan or on anyone of our travels. Keep up the good work. They made us our baby daughter have so much fun, love and laughs Everything we needed was met with utmost respect and effort. Even when we needed a tool to repair our stroller, or the light of the fire detector above our bed to be turned off. The broken baby crib as replaced the same night.

The initially provided baby crib was not safe for a 9 months old baby, but we immediately got a new one which was great.

I have just arrived home from my vacation in the Kempinski hotel in Aqaba. The positives of this hotel are endless! i've been in a lot of hotels in Aqaba and around that area, But I have never seen a hotel with such a great experience from the rooms of how clean and luxury they are and the Seaview was the cheery on the cake! and the experience was the most luxurious and good tasty dinners i've ever seen especially in a hotel. Moving on to the staff, I give all of the staff members a solid 10/10! especially from a really nice lady was working in the Olea restaurant, Her name was "Daisy" every time me and my family saw her she was always greeting us with her smile and her kindness! she made are evening dinner a really great and unforgettable. She's the main reason from the the many reasons that i'm typing you this recommendation. hope she sees this recommendation because she's the best and deserves the best! Really god bless her! And i'm really upset that my vacation ended so quickly in the Kempinski hotel. i'm looking forward to get back for another vacation to this hotel any time soon. Aodai Bdarni

Nothing, Everything was on point!

The staff is most welcoming and thoughtful,cared for delivering a birthday cake to my room (that was exclusively thoughtful),and especially Suhaeb from the reception who cared for all the details of our staying to be pleasant and unforgettable.

The location is comfortable and special ,right on the beach,one of the most most beautiful sandy beaches on the Red Sea ,several pools for all ages add a unique roof top where you can watch the most exquisite sun set on the Red Sea.

The staff was exceptionally kind, courteous, friendly and professional. In particular Jiries, Sham and Huda, and also Fatima. The room was comfortable, and the sea view as expected, beautiful. Breakfast was excellent and served in a pleasant atmosphere.

It was only a very minor point and it didn't really affect the pleasure of the stay, but there was the continuous sound of some motor or electric engine that could be heard even at night. But it was not really loud, and again, it didn't affect the stay in any way.

The level of service is higher than usual! The employees were kind and generous and had a high sense of service, The cleanliness in the hotel was above normal, the food in the dining room was simply delicious, clean and arranged in an excellent way. The service at the pool was amazing, an employee went around with cold towels and distributed them to the guests to cool themselves down, in addition to that, another employee went around and cleaned the sunglasses for the guests. The room service was excellent, 3 times a day they would check the rooms if something was missing. I’m speechless, was amazing 🤩

Nothing, everything was incredible! ☺️