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$132Karuna Road Behind Sarit Centre Nairobi Kenya, Nairobi, 1919-00606, Kenya
1,097 reviews
1/116
Restaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Welcome to the Best Western Plus Westlands, your perfect escape nestled in vibrant Nairobi! Located just 2mi from the city center, this four-star gem awaits you with a starting price of $132. Tucked behind the Sarit Centre on Karuna Road, this hotel offers a unique blend of comfort and fun, promising a stay that’s packed with adventure and relaxation. Whether you're here for business or pleasure, you’ll find everything you need at your doorstep.
Dive into a world of amenities designed to make your stay unforgettable! Enjoy a scrumptious breakfast before heading out for a day of exploring, or unwind in our fitness center after a day of activities. Need to catch up on work? Our business center has you covered, while our 24-hour front desk is always ready to assist you. If you're feeling adventurous, try snorkeling or horseback riding nearby (extra charges apply)! And don't forget to take in the sights from the terrace – it’s the perfect place to sip a refreshing drink from our bar while listening to live music on select nights.
With over 1,129 glowing reviews, guests love the vibe and service at the Best Western Plus Westlands. Recharge in soundproof rooms equipped with air conditioning, or opt for a room with a kitchenette and balcony for added convenience. Families can rejoice with kid-friendly buffet options and kids' meals, while business travelers will find meeting facilities and shuttle services at their disposal. Book your stay today and discover why so many travelers rave about this Nairobi hotspot!
Get ready to delight your taste buds at Craft, the vibrant on-site restaurant at Best Western Plus Westlands! Family-friendly and embracing a modern vibe, this eatery brings the rich culinary marvels of African, Indian, Asian, and international cuisines right to your table. Whether you're enjoying a romantic dinner or celebrating with the family, you'll find dishes that make the evening memorable. The tantalizing aromas of freshly baked pizza wafting through the air will lure you in, and the eclectic menu offers something for everyone, ensuring that each meal is an exciting adventure in flavor.
After a day of exploring or working, unwind at the bar with a refreshing drink in hand. Picture yourself lounging on the terrace as you soak in the ambiance, perhaps listening to live music on select nights. With such lively surroundings, it's not just about your stay at the hotel but also about creating lasting memories. Make sure to grab a delightful drink as the sun dips below the horizon, painting the skies with hues of gold and pink—a perfect ending or a beautiful start to the evenings!
Your stay at the Best Western Plus Westlands also comes with a range of payment options to suit your convenience, whether you're traveling solo or as part of a larger group. Accepted payment methods include Mastercard, Diners Club, Visa, JCB, American Express, Maestro, and UnionPay debit cards. So pack your bags, notify your travel companions, and get ready to experience all the excitement and comforts that await you in Nairobi—a vibrant city enclosed in a splendid hotel that feels just like home!
Closest airports
Nairobi Wilson Airport
4.4miJomo Kenyatta International Airport
9.9miRestaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Private entrance
Parking On Site
Soundproof rooms
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Balcony
Free toiletries
Soundproof
Show 7 photos
Junior Suite, Single Use
1 King Size Bed
430 sqft
Kitchen
Private Bathroom
Kitchenette
Private entrance
+
More details
Indulge in luxury in our Junior King Suite, offering a spacious 431 sqft of modern comfort. This suite features a King size bed, a kitchenette, air conditioning, and a private entrance, ensuring a relaxing stay for up to 2 adults and 1 child.
Show 6 photos
Deluxe, King Size, Single Use
1 King Size Bed
270 sqft
City view
Private Bathroom
Private entrance
Minibar
+
More details
Relax in our spacious Deluxe King Room, perfect for solo travelers or couples. Enjoy a comfortable king-size bed, soundproof privacy, and a private entrance, all in 269 sqft of space.
Show 7 photos
Executive Suite, Single Use
1 King Size Bed
560 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x3
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More details
Indulge in luxury in our spacious 560 sqft Executive King Suite, perfect for a single guest. Enjoy a king size bed, private kitchen, and a balcony, ensuring a comfortable and stylish stay.
Show 11 photos
Suite Penthouse, Single Use
1 King Size Bed
1045 sqft
City view
Private Bathroom
Private entrance
Minibar
x3
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More details
Welcome to our Penthouse King Suite, a spacious 1044 sqft suite with a King size bed, perfect for 3 adults and 2 children. Enjoy a private entrance, air conditioning, free toiletries, and a soundproof private bathroom for a truly luxurious stay.
Show 5 photos
Executive, King Size, Single Use
1 King Size Bed
290 sqft
City view
Private Bathroom
Private entrance
Minibar
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More details
Experience luxury and comfort in our Executive King Room, with a spacious 291 sqft area, a king size bed, and soundproofing for a peaceful stay. Enjoy exclusive amenities like air conditioning, a private entrance, and free toiletries.
Show 5 photos
Executive, King Size
1 King Size Bed
270 sqft
Wheelchair accessible
More details
Executive King is 269 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Show 5 photos
Superior, King Size, Single Use
1 King Size Bed
250 sqft
Private Bathroom
Balcony
Private entrance
Minibar
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More details
Relax in our spacious Superior King Room, perfect for two adults. Enjoy a comfortable King size bed, private balcony, and soundproof privacy in this 248 sqft retreat.
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Executive Suite, King Size
1 King Size Bed
Kitchen
Kitchenette
Balcony
Free wifi
+
More details
Show 7 photos
Superior, 2 Single
2 Twin Beds
Free wifi
Microwave
Minibar
Flat-screen TV
+
More details
Show 6 photos
Deluxe, King Size
1 King Size Bed
Free wifi
Microwave
Minibar
Flat-screen TV
+
More details
Show 5 photos
Deluxe, 2 Twin Beds
1 Twin Bed
Free wifi
Microwave
Minibar
Flat-screen TV
+
More details
Show 5 photos
Deluxe, 2 Single
2 Twin Beds
More details
8.7
1,097 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Muna
9.1
October 2024
I recently stayed at your hotel and had an exceptional experience, thanks largely to your outstanding staff. I'd like to commend several employees who made my stay memorable: 1) Alfred 2) Vincent 3) Mitchell 4) William (Laundry) 5) Bahati (Laundry) 6) The security guards These individuals, along with others whose names I may have missed, truly enhanced my visit. Their service was exemplary, and I believe they deserve recognition, possibly in the form of a RAISE. Additionally, I'd like to recommend that you consider hiring RACHEL and PHILOMENA who are currently interning, as permanent staff members, as their contributions were also outstanding. I am planning to visit again in a few months and hope to stay at the same location. On that note, I have two questions: 1) Do you offer a price-matching policy? 2) Are there any loyalty programs or returning guest discounts available?
What is up with the additional service charge for room service deliveries? Could you explain the rationale behind this fee? It would be helpful to understand what this charge covers.
Vikash
8.2
June 2024
Well located in Westlands and within walking distance (5 mins) of the Sarit Centre, which is great! The staff at the hotel are amazing, always available and happy to help. Both restaurants are a great place to relax or meet friends, with a good range of cuisines to suite most tastes. Breakfast was plentiful and varied. A very special mention for Philomena at reception, who went above and beyond.
Its great to have motion activated lighting, so good for saving energy and being better for the environment. However on my level, the sensors sometimes didn't pick up the movement and so I had to navigate my way to my room in the dark. I;m sure it is an easy fix.
Megan
10
September 2024
Really beautiful hotel. Very nice, new, clean. Beautiful rooms and lovely staff. Great value for the money. The location was good - close to a grocery store and shops. This was a great landing point for us our first couple of days in Kenya. Other things just to note: Lots of security getting in and out of hotel - this is common in Nairobi and I think is essentially at every major hotel in westlands. Although Westlands and the area where the hotel is is as safe as it gets in Nairobi, still need to plan ahead and be careful when out walking in the streets. Uber was readily available and got to our hotel easily - so recommend using this to get around.
Ailsa
10
October 2024
We stayed at the Best Western Plus in Westlands for one night upon our arrival in Nairobi. Our flight arrived very early in the morning and the hotel let us check in early when we arrived. The hotel staff were really helpful and friendly and gave us all the information we needed on checking in. The beds were really comfortable, the shower was great and the room was nice and spacious which was good for us as we needed to repack some of our bags for a trip to Mount Kenya the following day. The Asiatic restaurant upstairs on the roof was excellent for an evening meal and to have a drink enjoying the views of Nairobi. The breakfast buffet was great and had so many options to choose from. I feel this hotel was great value for money and we would definitely stay again in the future due to the friendly staff, convenient location and great facilities.
Ndewirwa
8.2
September 2024
Breakfast could have been better for the price paid. Location being near the famous Sarit Centre shopping mall was why I decided to stay at this hotel. The dining room on the roof top was most relaxing and had very good food and drinks. The shower in the room was excellent and I really enjoyed relaxing showers.
Breakfast could have been better. The closet/wardrobe was too small to be shared by a couple. The noise from fundis working on nearby buildings was a distraction but I guess this is a temporary issue.
Kalindi
9.1
May 2024
We stayed at this hotel just for a day before our safaris. We had to book and pay for our room for two days since our flight arrived at 6 AM in the morning while the normal check in time was 3 PM. The room was adequately sized and the bed was very comfortable. The staff was very polite and efficient. All the amenities required during our travel were available. The location is good and the area seemed very safe. There was a mall next to the hotel which was good for eating, money changing and shopping. The food at the hotel was very good. The breakfast which was included in the room tariff was sumptuous and had a huge variety to suit every palate and requirements...and at the same time delicious. I would highly recommend this hotel for business or leisure travel in Nairobi.
Had to pay for two days for a 24 hour stay
Liz
10
August 2024
Our two stays here, once arriving in Nairobi and once when leaving, were fantastic. Comfy beds, a central area, and great security. And the staff couldn’t have been more accommodating, allowing us to do a late checkout free of charge on our second stay as our flight was in the afternoon. Knowing it was our honeymoon, they put us in a high-floor room the bed and decorated our bed and left fresh roses and fruit. Breakfast was superb, one of the best I’ve had in any hotel. Fresh, tons of variety, and huge selection.
Nothing
Chambers
8.2
February 2024
Hotel was very comfortable with great amenities. Best 'feature' of Best Western Plus Westlands however was the lovely, helpful, friendly staff. I was particularly grateful to Reception and Housekeeping teams for facilitating my request to have a room in which I could change and freshen up prior to my departure for a total of 12 hours flight time on my journey home (having checked out of my own room on the morning of my departure, but not leaving for home until later on that evening).
Would liked to have had a few more choices at breakfast time but, against that, the choice of barista coffee options was perfect!
He
10
July 2023
This is not just a hotel its a home ! perfect hotel ever. the room so big and clean , the room services is very good . the reception staff is more than professional, any time you ask them for help they do it with very beautiful smile 😊 i arrived early before the regular time to check in i told them I’m tired they helped me only in less than 15 minutes and arranged the room for me . i booked a one day trip with them , perfect tour guide , comfortable van and it was amazing trip . the spa they recommended to me was more than amazing and professional. don’t know how to thank them really thank you from the bottom of my heart . i will miss those smiles in your lovely face . when i come back kenya you will be my first destination 🇰🇪❤️❤️❤️❤️❤️❤️special thanks to Sheryl l & maureen 🧡🧡🧡🧡🧡🧡love you
nothing
Eckart
9.1
March 2024
Friendly staff and check in process (room wasn’t ready, but it only took 10 minutes). Also allowed a slightly later checkout upon request in the morning. Nice dinner and drinks restaurant on rooftop bar - good value - pretty good food. Good location close to amenities like Sarit Center. Breakfast was good! Will gladly use the hotel again. The staff certainly made a positive difference!
Absolutely no complaints about this hotel. Staff member kindly intervened when we requested a small jug of milk from the downstairs restaurant, after initially being told there would be a rather substantial charge for it. It was only for a tea to be had in the room. Minor glitch that was quickly resolved. The front of house staff were all lovely.
Attractions
Nairobi National Museum
1.4miAugust 7th Memorial Park
2.1miJamia Mosque
2.2miKenya National Archives
2.5miKenyatta International Convention Centre
2.5miSheldrick Wildlife Trust
3miKibera
4.1miNairobi National Park
5.4miBomas of Kenya
5.7miUhuru Gardens Memorial Park
6.2miKaren Blixen Museum
8.8miGiraffe Centre
8.9miKazuri Beads Factory
9miGreat Rift Valley
19.6miAttractions
Nairobi National Museum
1.4miAugust 7th Memorial Park
2.1miJamia Mosque
2.2miKenya National Archives
2.5miKenyatta International Convention Centre
2.5miSheldrick Wildlife Trust
3miKibera
4.1miNairobi National Park
5.4miBomas of Kenya
5.7miUhuru Gardens Memorial Park
6.2miKaren Blixen Museum
8.8miGiraffe Centre
8.9miKazuri Beads Factory
9miGreat Rift Valley
19.6miAirports
Nairobi Wilson Airport
4.4miJomo Kenyatta International Airport
9.9miCraft
Cuisines
Ambiances
Asiatic Restaurant
Cuisines
Ambiances
Restaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Private entrance
Parking On Site
Soundproof rooms
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Balcony
Free toiletries
Soundproof
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Bike tours
Bowling
Happy hour
Karaoke
Live music/Performance
Live sports events (broadcast)
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Entertainment staff
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Private entrance
Room service
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Microwave
Refrigerator
Toaster
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
13+ years
Extra bed upon request
$50 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Diners Club,
Mastercard,
Visa,
JCB,
American Express,
Maestro,
UnionPay debit card,
UnionPay
This property does not accept cash.
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