1,129 reviews
From
$160Karuna Road Behind Sarit Centre Nairobi Kenya, Nairobi, 1919-00606, Kenya
1,129 reviews
1/116
From
$160Free Private Parking
Free wifi
Air conditioning
Private entrance
Kid-friendly buffet
24-hour front desk
Kitchen
Non-smoking rooms
Welcome to Best Western Plus Westlands, a 4-star hotel located conveniently just 2mi from the vibrant city center of Nairobi, Kenya. With 1129 reviews, this hotel promises a comfortable stay with a range of amenities. The hotel offers a complimentary breakfast and features pet-friendly rooms, free Wi-Fi, private parking, and a free fitness center.
The hotel is situated at Karuna Road behind the popular Sarit Centre and offers easy access to various attractions and business centers in Nairobi. Guests can enjoy a wide range of facilities including a tennis court, a 24-hour front desk, a restaurant, and a bar. The hotel prides itself on offering kid-friendly buffets and meals, making it an ideal choice for families. Additionally, guests can relax and enjoy the live music performances, and take advantage of the business center for any work needs during their stay.
Whether you're traveling for business or leisure, the Best Western Plus Westlands offers a convenient and comfortable stay, with a minimum price that ensures great value for your money. With its array of amenities and prime location in Nairobi, this hotel is an excellent choice for your next trip.
At Best Western Plus Westlands, guests can enjoy a variety of dining options at the on-site restaurant named Craft. With a family-friendly, modern, and romantic ambiance, the restaurant offers a diverse range of cuisines including African, Indian, Pizza, Asian, and International dishes. Whether you're craving for a taste of home or eager to explore new flavors, Craft provides a delightful dining experience for guests of all ages.
In terms of payment, the hotel accepts a range of credit and debit cards, ensuring convenience during your stay. Accepted payment methods include Diners Club, Mastercard, American Express, Visa, JCB, Maestro, UnionPay debit card, and UnionPay. This means guests can easily settle their bills using their preferred payment option, adding further ease to their stay at Best Western Plus Westlands.
The hotel offers a selection of room types to cater to different preferences and group sizes. From the Executive King Room to the Penthouse King Suite, guests have a variety of options to choose from, all designed to provide comfort and luxury during their stay in Nairobi. Each room type comes with the necessary amenities to ensure a relaxing and enjoyable experience, offering an ideal retreat after a day of business meetings or exploring the city.
Closest airports
Nairobi Wilson Airport
4.4miJomo Kenyatta International Airport
9.9miFree Private Parking
Free wifi
Air conditioning
Private entrance
Kid-friendly buffet
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Terrace
Wheelchair accessible
Free toiletries
Balcony
Soundproof
Private Bathroom
Parking On Site
Show 2 photos
Superior, 2 Twin
1 Twin Bed
+
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Deluxe, 2 Twin
1 Twin Bed
+
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Deluxe
+
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Deluxe Non Smoking
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Suite Executive
1 King Size Bed
Refrigerator
+
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Junior Suite, King
1 King Size Bed
x5
+
x3
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Junior Suite
1 King Size Bed
1 Double Bed
430 sqft
Wheelchair accessible
More details
Junior Suite is 431 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Standard Room
1 King Size Bed
x4
+
x3
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Standard
Superior
+
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Superior Non Smoking
Penthouse
x10
+
x6
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Room Penthouse
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Superior, 2 Single
2 Twin Beds
+
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Show 5 photos
Executive, King, Single Use
1 King Size Bed
290 sqft
City view
Private Bathroom
Private entrance
Minibar
+
More details
Experience luxury and comfort in our Executive King Room, with a spacious 291 sqft area, a king size bed, and soundproofing for a peaceful stay. Enjoy exclusive amenities like air conditioning, a private entrance, and free toiletries.
Show 2 photos
Suite Penthouse
1 King Size Bed
Microwave
Minibar
Refrigerator
24-hour front desk
x8
+
x5
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Suite-1 King Bed, Non-Smoking, Penthouse, Separate Living Room, Safe Deposit Box, High Speed Internet Access, Air-Conditioned, Full Breakfast
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Junior Suite, Single Use
1 King Size Bed
430 sqft
Kitchen
Private Bathroom
Kitchenette
Private entrance
+
More details
Indulge in luxury in our Junior King Suite, offering a spacious 431 sqft of modern comfort. This suite features a King size bed, a kitchenette, air conditioning, and a private entrance, ensuring a relaxing stay for up to 2 adults and 1 child.
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Executive, King
1 King Size Bed
270 sqft
Wheelchair accessible
More details
Executive King is 269 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Show 6 photos
Deluxe, King, Single Use
1 King Size Bed
270 sqft
City view
Private Bathroom
Private entrance
Minibar
+
More details
Relax in our spacious Deluxe King Room, perfect for solo travelers or couples. Enjoy a comfortable king-size bed, soundproof privacy, and a private entrance, all in 269 sqft of space.
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Deluxe, Twin
270 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
x10
+
x6
More details
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit has 2 beds.
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Superior, Twin
250 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit has 2 beds.
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Executive, King, Panoramic View
1 King Size Bed
+
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Executive
+
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Executive
Show 6 photos
Deluxe, King
1 King Size Bed
270 sqft
Wheelchair accessible
More details
Deluxe King is 269 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Suite
1 King Size Bed
+
More details
Suite King Size Bed
Show 5 photos
Superior, King, Single Use
1 King Size Bed
250 sqft
Private Bathroom
Balcony
Private entrance
Minibar
+
More details
Relax in our spacious Superior King Room, perfect for two adults. Enjoy a comfortable King size bed, private balcony, and soundproof privacy in this 248 sqft retreat.
Deluxe, 2 Single
2 Twin Beds
+
More details
Show 3 photos
Superior, King
1 King Size Bed
270 sqft
Wheelchair accessible
More details
1 King Bed, Non-Smoking, Superior Room, Work Desk, Safe Deposit Box, High Speed Internet Access, Air is 269 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Show 7 photos
Suite Executive, Single Use
1 King Size Bed
560 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x3
+
More details
Indulge in luxury in our spacious 560 sqft Executive King Suite, perfect for a single guest. Enjoy a king size bed, private kitchen, and a balcony, ensuring a comfortable and stylish stay.
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Suite Penthouse, Single Use
1 King Size Bed
1045 sqft
City view
Private Bathroom
Private entrance
Minibar
x3
+
More details
Welcome to our Penthouse King Suite, a spacious 1044 sqft suite with a King size bed, perfect for 3 adults and 2 children. Enjoy a private entrance, air conditioning, free toiletries, and a soundproof private bathroom for a truly luxurious stay.
Twin Room
1 Twin Bed
x4
+
x3
More details
8.7
1,129 reviewsFrom
$160Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇰🇪
Nataliia
10
10
The hotel is located near the Saritt shopping center, where you will find a Carrefour supermarket, banks, clothing, footwear, coffee shops, bowling. In the hotel itself on the 1st floor there is a restaurant with a large selection of dishes and drinks, on the 11th floor there is a bar with snacks. Both establishments are top notch. There is also a gym on the 11th floor. Complimentary breakfast rich in choice. Friendly friendly staff who help to solve any problem. This hotel is 10 out of 10.
🇪🇬
He
10
10
This is not just a hotel its a home ! perfect hotel ever. the room so big and clean , the room services is very good . the reception staff is more than professional, any time you ask them for help they do it with very beautiful smile 😊 i arrived early before the regular time to check in i told them I’m tired they helped me only in less than 15 minutes and arranged the room for me . i booked a one day trip with them , perfect tour guide , comfortable van and it was amazing trip . the spa they recommended to me was more than amazing and professional. don’t know how to thank them really thank you from the bottom of my heart . i will miss those smiles in your lovely face . when i come back kenya you will be my first destination 🇰🇪❤️❤️❤️❤️❤️❤️special thanks to Sheryl l & maureen 🧡🧡🧡🧡🧡🧡love you
nothing
🇬🇧
Chambers
8.2
8.2
Hotel was very comfortable with great amenities. Best 'feature' of Best Western Plus Westlands however was the lovely, helpful, friendly staff. I was particularly grateful to Reception and Housekeeping teams for facilitating my request to have a room in which I could change and freshen up prior to my departure for a total of 12 hours flight time on my journey home (having checked out of my own room on the morning of my departure, but not leaving for home until later on that evening).
Would liked to have had a few more choices at breakfast time but, against that, the choice of barista coffee options was perfect!
🇦🇪
Tarek
8.2
8.2
The staff members are incredibly friendly and exceptionally professional. On the first day of my arrival, I exchanged money to pay the taxi in cash. Unfortunately, they forgot to return 50 US$ to me, and I didn't notice it as I promptly went outside to pay the waiting taxi driver. Two days later, the reception called me to inquire about the 50 US$ they might have forgotten to return during the currency exchange. It was only at that moment that I realized the oversight. They promptly came to my room to return the money. I was pleasantly surprised and found this level of professionalism unexpected, especially compared to other hotels around the world. Well done Best Western Plus Westlands 👏🏼👏🏼👏🏼
Food menu has improved from my last visit a year ago, but still not a wide selection. Got a 10% discount voucher for The Asian restaurant, however, it was closed the day i decided to have dinner there. Bed mattress is too soft for me, so a bit problematic for someone who has back issues.
🇨🇭
Greenman
8.2
8.2
Good location right next to the Sarit mall, which has a wide variety of shops and eateries. Room was modern, clean and well appointed. Gym was functional and clean. Aside from a mix up with rooms at check in, the staff were friendly and helpful. Use of the hotel driver for trips out was great, not cheap but safe and efficient.
The whole hotel is smaller than I imagined - there was no lounge area to just sit with a drink - either in the all day restaurant (which was good but not comfy) or the bar on the top floor (which only opens at 5pm and was always virtually empty).
🇺🇸
Mary
10
10
Breakfast was really huge and had a lot of variety for different cultural expectations and dietary needs. Much more than we needed. Location was perfect. Our friends live in Westlands and we were really glad to get a hotel near their home; also we could walk to Sarit center. When we requested extra towels or water, it was delivered quickly to the room. We appreciated the availability of airport transfer, laundry service, and restaurants in the hotel.
The shower in the third room we stayed in was leaking a lot onto the floor. I had to adjust the rubber gadget on the shower door to remedy the problem.
🇫🇮
Mia
9.1
9.1
Nice breakfast, clean and stylish room, good water pressure in shower, quiet room, tv supported playing content from your device, friendly staff and good restaurants.
The view from our room was an office building, very close. People working there were staring at our room if we opened the curtains. The bathroom had a window to the room, which would have been fine if not for the bathroom mirror. This bathroom mirror had a screen that showed the time or temperature every 15 seconds. Through the window, the screen's light are pretty bright and flickering at night and we ended up covering the window with a towel to get some flicker-free sleep.
🇹🇿
Leanne
10
10
I rarely write reviews as I spend a lot of time in business hotels BUT Best Western Westlands stands out from every other business hotel I stay in for one reason - the most accommodating and helpful staff ever! Nothing is ever too much trouble and each and every staff member goes out of their way to make sure that your stay is perfect. For me there is no other option in Nairobi, this is the best hotel by far for business or leisure travel and value for money. Thank You
The light in the bathroom mirror that dosn't turn off.
🇰🇪
Tamimi
8.2
8.2
I liked the location which was close to the Sarit Centre, Nairobi Express Way, the CBD and other touristic sites. I also liked the breakfast buffet which had a wide range of delicious food. It was also highly appreciated that the Chef specially made for our Muslim family some beef sausages instead of the pork sausages that were available on the buffet.
I absolutely did not like the tight space at the front of the hotel which posed a lot of difficulty turning our vehicle at the entrance into the hotel and parking. The parking space too was a bit complicated for easy use.
🇿🇦
Vuyo
8.2
8.2
A warm welcome, very clean rooms and great service, especially at both restaurants (ground floor and the 11th floor). I also enjoyed the turn down service but it only happened on the first night. Very clean rooms, and generally efficient service. An iron and ironing board in my room. My room initially felt small but was ultimately comfortable and sufficient for my 4-nights' stay.
Initial check-in was long-winded and it wasn't clear if I was being helped by trainee staff or if they were busy. When I checked in (after 2pm), my room wasn't ready. I rented a meeting room, and it took too long to set up the video conferencing facility and I ended up not using it (it was eventually fixed but it was late and I had cancelled the online participants for the meeting).
Attractions
Nairobi National Museum
1.4miAugust 7th Memorial Park
2.1miJamia Mosque
2.2miKenya National Archives
2.5miKenyatta International Convention Centre
2.5miSheldrick Wildlife Trust
3miKibera
4.1miNairobi National Park
5.4miBomas of Kenya
5.7miUhuru Gardens Memorial Park
6.2miKaren Blixen Museum
8.8miGiraffe Centre
8.9miKazuri Beads Factory
9miGreat Rift Valley
19.6miAttractions
Nairobi National Museum
1.4miAugust 7th Memorial Park
2.1miJamia Mosque
2.2miKenya National Archives
2.5miKenyatta International Convention Centre
2.5miSheldrick Wildlife Trust
3miKibera
4.1miNairobi National Park
5.4miBomas of Kenya
5.7miUhuru Gardens Memorial Park
6.2miKaren Blixen Museum
8.8miGiraffe Centre
8.9miKazuri Beads Factory
9miGreat Rift Valley
19.6miAirports
Nairobi Wilson Airport
4.4miJomo Kenyatta International Airport
9.9miCraft
Cuisines
African•Indian•Pizza•Asian•InternationalAmbiances
Family Friendly•Modern•RomanticFree Private Parking
Free wifi
Air conditioning
Private entrance
Kid-friendly buffet
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Terrace
Wheelchair accessible
Free toiletries
Balcony
Soundproof
Private Bathroom
Parking On Site
Accessibility
Lowered sink
Toilet with grab rails
Wheelchair accessible
Activities
Bike tours
Bowling
Canoeing
Cycling
Diving
Fishing
Happy hour
Hiking
Horseback riding
Karaoke
Live music/Performance
Live sports events (broadcast)
Snorkeling
Tennis court
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Entertainment staff
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Private entrance
Room service
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Microwave
Refrigerator
Toaster
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Transportation
Airport shuttle
Car rental
Shuttle service
View
City view
From
$160Check-in
From 14:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
13+ years
Extra bed upon request
$50 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
Mastercard,
Diners Club,
Visa,
JCB,
American Express,
Maestro,
UnionPay debit card,
UnionPay
This property does not accept cash.
When are the check-in and check-out times for Best Western Plus Westlands?
Best Western Plus Westlands permits check-ins after 02:00 PM and expects check-outs to be completed by 11:00 AM.
Is free parking available at Best Western Plus Westlands?
Yes, parking is available at the hotel and it's free. Additionally, the parking is private, on site, and no reservation is required.
How much does a stay at Best Western Plus Westlands cost?
At Best Western Plus Westlands, you can find rates starting from $160. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
Which room categories can I book at Best Western Plus Westlands?
The hotel offers various types of rooms including Executive King, Junior King Suite, Deluxe King, Superior King, Executive King Suite, and Penthouse King Suite. Most rooms accommodate 2 adults and 1 child, with some suites accommodating 3 adults and 2 children. Smoking is not allowed in any of the rooms. The rooms feature King size beds and range in size from 248 sqft to 1044 sqft.
Where can guests find entertainment in Best Western Plus Westlands?
Guests can enjoy a variety of leisure amenities at the hotel. They can stay active by using the tennis court or visiting the fitness center. For relaxation, guests can enjoy live music or performances at the hotel. The on-site restaurant, Craft, offers a diverse range of cuisines including African, Indian, Pizza, Asian, and International options, catering to different tastes. The restaurant also provides a family-friendly, modern, and romantic ambiance. Additionally, the hotel features a terrace where guests can unwind and enjoy the surroundings. The 24-hour front desk and room service ensure convenience, while the pet-friendly policy and availability of kids' meals make the hotel suitable for families. With a wide range of amenities, guests can make the most of their stay at the Best Western Plus Westlands.
Is there an in-house restaurant at Best Western Plus Westlands?
The Best Western Plus Westlands hotel features an on-site restaurant called Craft, offering a variety of cuisines including African, Indian, Pizza, Asian, and International. The restaurant provides a family-friendly, modern, and romantic ambiance, catering to different dining preferences.
Does Best Western Plus Westlands accept credit cards and cash payments?
No, Best Western Plus Westlands does not accept cash payments. However, they do accept a variety of credit and debit cards, including Diners Club, Mastercard, American Express, Visa, JCB, Maestro, UnionPay debit card, and UnionPay.
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