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+1-833-728-2041109 reviews
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$128Kenya Road, Upper Hill,PO Box 25574, Nairobi, 00100, Kenya
Reservations:
+1-833-728-2041109 reviews
1/62
Free parking
Restaurant
Free wifi
Room service
Fitness center
Free shuttle
Free Airport Shuttle
Air conditioning
Welcome to the Mercure Nairobi Upper Hill, where contemporary comfort meets vibrant Kenyan charm! Located just 1.2mi from the bustling city center, this 4-star gem nestled in the serene Upper Hill district promises an unforgettable stay. Start your day with a delicious breakfast before heading out to explore the diverse sights of Nairobi. With prices starting from just $128, your budget can take you far—right into the heart of an exciting adventure!
Step inside, and you’ll discover endless amenities designed to elevate your experience. Whether you're looking to kick back after a day of sightseeing or need to get some work done, we've got you covered. Enjoy complimentary Wi-Fi while indulging in room service or take a break at the on-site restaurant and bar. Fancy a workout? The fitness center is waiting for you, free of charge! Plus, traveling with kids? You’ll love our kid-friendly buffet and soundproof rooms for undisturbed slumber after some urban exploration.
Bursts of rave reviews from our guests only add to the magic of this hotel! With 109 reviews, travelers consistently praise the helpful 24-hour front desk, the relaxing sun deck, and all those cozy free amenities. And let's not forget about convenience—our free shuttle service and airport shuttle make getting around a breeze. At the Mercure Nairobi Upper Hill, enjoyment is guaranteed as you quickly feel right at home in this vibrant city!
When it comes to dining, the Mercure Nairobi Upper Hill won't disappoint! At Bizari, our modern restaurant, treat your taste buds to an enticing mix of local and international cuisines. Whether you're hunting for tasty African specials or craving familiar European dishes, the vibrant flavors await you. Gather over a meal with family or friends in a chic ambiance, celebrating the best of Kenyan culinary delights. And with the kid-friendly buffet, there’s no need to worry about picky eaters—the little ones will have a feast to remember!
After a long day of exploring the iconic sites of Nairobi, unwind with a refreshing drink at our inviting bar. It’s the perfect space to swap stories with fellow travelers, share your adventure tips, or simply kick back and relax as the city’s energy pulsates just beyond your window. And don’t forget to soak up some sun on our lovely sun deck—it's ideal for a lazy afternoon of lounging with a good book and a tantalizing beverage in hand. Revel in the comforts of the hotel while enjoying breathtaking views of the vibrant Nairobi skyline.
At Mercure Nairobi Upper Hill, convenience and style go hand in hand. Payments are smooth and easy with a variety of accepted methods including Visa, Mastercard, and American Express, ensuring you can enjoy your stay without a hitch. And whether you’re venturing into the bustling markets or heading out to explore iconic museums, the complimentary shuttle service will whisk you away in style. With an experience tailor-made for both relaxation and adventure, your journey in Nairobi is sure to be unforgettable!
Closest airports
Nairobi Wilson Airport
1.5miJomo Kenyatta International Airport
7.8miFree parking
Restaurant
Free wifi
Room service
Fitness center
Free shuttle
Free Airport Shuttle
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Soundproof
Bathtub
Show 9 photos
Superior King Room
1 King Size Bed
335 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Indulge in the comfort of our Superior King Room, featuring a spacious 334 sqft area, a luxurious King size bed, soundproofing, and a relaxing bathtub. Perfect for 2 adults and 1 child, this non-smoking room is sure to provide a peaceful retreat.
(Character count: 262)
Show 9 photos
King Room
1 King Size Bed
325 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
+
More details
Experience comfort in our spacious 323 sqft King Room, ideal for 2 adults and 1 child. Enjoy a soundproof and hypoallergenic environment with a luxurious king-size bed, air conditioning, and a private bathroom with a bathtub and free toiletries.
8
109 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇫🇷
Tanya
10
May 2023
the staff is very nice and polite the gym is very well equipped rooms have bathtub and shower
the bed is not very confortable the view from my room the key was not working well, I had to reactivate all the time
🇮🇹
Angelo
10
June 2023
High quality rooms, high quality breakfast, and extremely professional staff. A special mention goes to Veronica, who kindly satisfied any request about my accomodation and travel necessities.
🇳🇱
Simon
9.1
January 2023
Ontbijt was ala-card and perfectly served with more than enough choice. All staff were very friendly and helpful. Rate for late check-out and early check-in was reasonable
Light in bath room was broken. But fast repair was there.
🇳🇬
C
9.1
July 2022
It was clean and well-run, and the staff were always pleasant and hospitable
There was no way to control the heating or to make my room warmer. The key card also needed reactivation at least once every day.
🇿🇦
Savas
8.2
June 2023
- didn't have time for breakfast -
- the quick menu offering could be a little larger with a few diversified items such as toasties etc.
🇲🇾
Khairuddin
9.1
April 2023
My daily breakfast is very good with variety of choices of food.
All are good for me so there is nothing I do not like.
🇰🇪
Philip
9.1
July 2021
There were only two business entities which gave me the best service in Kenya. Crowne plaza hotel and Khetia super market in Eldoret. With Crowne plaza was the best after I had gone through a bad hotel experience in Detroit Michigan which had a very dirty hotel with poor service. I will recommend the hotel to my friends in the USA.
The pool and the gym area was poorly attended to and no towels and many exercise machines in operation.
🇨🇭
Brian
9.1
March 2023
Very nice hotel and some of the conference events were held there and very well run.
Pool area not spectacular.
🇪🇬
Abas
10
March 2021
IAM IHG platinum ambassador and I used to be in intercontinental nairobi and it is the first time for me in crown plaza Nairobi but it is good due to people that working there especially he man in reception desk ( I don't know his name that took the dollars from me and solve all problems to me and sure Mr Simon he is the best representer for the place .....
We can't judge due to covid 19 and lockdown ,, it made all fun facilities off
🇿🇦
Frederic
8.2
October 2021
Wifi, room service, food, personnel were very good. Room was clean and quiet.
No direct elevator to go to the rooms: I was injured and not very convenient with my leg to not have direct elevator.
Attractions
Sheldrick Wildlife Trust
0.8miKenyatta International Convention Centre
0.9miJamia Mosque
1.2miKenya National Archives
1.2miAugust 7th Memorial Park
1.4miNairobi National Museum
1.8miKibera
2.5miNairobi National Park
3.4miBomas of Kenya
4.1miUhuru Gardens Memorial Park
4.6miGiraffe Centre
7.1miKaren Blixen Museum
8miKazuri Beads Factory
8.3miGreat Rift Valley
22.3miAttractions
Sheldrick Wildlife Trust
0.8miKenyatta International Convention Centre
0.9miJamia Mosque
1.2miKenya National Archives
1.2miAugust 7th Memorial Park
1.4miNairobi National Museum
1.8miKibera
2.5miNairobi National Park
3.4miBomas of Kenya
4.1miUhuru Gardens Memorial Park
4.6miGiraffe Centre
7.1miKaren Blixen Museum
8miKazuri Beads Factory
8.3miGreat Rift Valley
22.3miAirports
Nairobi Wilson Airport
1.5miJomo Kenyatta International Airport
7.8miBizari
Cuisines
Ambiances
Free parking
Restaurant
Free wifi
Room service
Fitness center
Free shuttle
Free Airport Shuttle
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Soundproof
Bathtub
Accessibility
Auditory guidance
Bathroom emergency cord
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Wheelchair accessible
Activities
Cooking class
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Outdoor play equipment for kids
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Hypoallergenic
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness center
Transportation
Airport drop-off
Airport pickup
Free Airport Shuttle
Free shuttle
View
City view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
12+ years
Extra bed upon request
$50 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
When are the check-in and check-out times for Mercure Nairobi Upper Hill?
The designated check-in period at Mercure Nairobi Upper Hill begins at 02:00 PM. As for check-out, it's before 11:00 AM.
Is free parking available at Mercure Nairobi Upper Hill?
Yes, there is free public parking available on site at the Mercure Nairobi Upper Hill hotel. No parking reservation is required.
What's the nightly rate at Mercure Nairobi Upper Hill?
Mercure Nairobi Upper Hill has rates that begin from $128. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
Which room categories can I book at Mercure Nairobi Upper Hill?
The hotel offers Superior King Rooms and King Rooms, both with a double room type and non-smoking policy. These rooms can accommodate 2 adults and 1 child, featuring a King size bed. The room sizes range from 323 to 334 sqft.
Where can guests find entertainment in Mercure Nairobi Upper Hill?
Guests at the Mercure Nairobi Upper Hill hotel can spend their time enjoying a range of leisure amenities. They can dine at the hotel's restaurant, Bizari, which offers a modern ambiance and serves a variety of cuisines including African, local, International, and European dishes. The hotel provides Kid-friendly buffet and Kids' meals, making it suitable for families. Additionally, guests have access to a fitness center to stay active during their stay. For relaxation, the hotel has a sun deck where guests can unwind and soak up the sun. Moreover, with soundproof rooms, guests can enjoy a peaceful and quiet environment. Whether it's savoring diverse cuisines, keeping fit, or simply enjoying a relaxing time, guests have a range of options to make the most of their stay at the hotel.
Are there restaurants located within Mercure Nairobi Upper Hill?
Yes, the hotel has a restaurant on site called Bizari. It offers a modern ambiance and serves African, Local, International, and European cuisines.
Does Mercure Nairobi Upper Hill accept credit cards?
Yes, Mercure Nairobi Upper Hill accepts credit cards including Visa, Mastercard, and American Express. Cash is also accepted as a payment method.
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