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7.9

102 reviews

Mercure Nairobi Upper Hill

Mercure Nairobi Upper Hill

Kenya Road, Upper Hill, Nairobi, 00100, Kenya

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Free wifi

Room service

Fitness center

Free shuttle

Air conditioning

Kid-friendly buffet

Mercure Nairobi Upper Hill

Welcome to the Mercure Nairobi Upper Hill, where contemporary comfort meets vibrant Kenyan charm! Located just 1.2mi from the bustling city center, this 4-star gem nestled in the serene Upper Hill district promises an unforgettable stay. Start your day with a delicious breakfast before heading out to explore the diverse sights of Nairobi. With prices starting from just $128, your budget can take you far—right into the heart of an exciting adventure!

Step inside, and you’ll discover endless amenities designed to elevate your experience. Whether you're looking to kick back after a day of sightseeing or need to get some work done, we've got you covered. Enjoy complimentary Wi-Fi while indulging in room service or take a break at the on-site restaurant and bar. Fancy a workout? The fitness center is waiting for you, free of charge! Plus, traveling with kids? You’ll love our kid-friendly buffet and soundproof rooms for undisturbed slumber after some urban exploration.

Bursts of rave reviews from our guests only add to the magic of this hotel! With 102 reviews, travelers consistently praise the helpful 24-hour front desk, the relaxing sun deck, and all those cozy free amenities. And let's not forget about convenience—our free shuttle service and airport shuttle make getting around a breeze. At the Mercure Nairobi Upper Hill, enjoyment is guaranteed as you quickly feel right at home in this vibrant city!

When it comes to dining, the Mercure Nairobi Upper Hill won't disappoint! At Bizari, our modern restaurant, treat your taste buds to an enticing mix of local and international cuisines. Whether you're hunting for tasty African specials or craving familiar European dishes, the vibrant flavors await you. Gather over a meal with family or friends in a chic ambiance, celebrating the best of Kenyan culinary delights. And with the kid-friendly buffet, there’s no need to worry about picky eaters—the little ones will have a feast to remember!

After a long day of exploring the iconic sites of Nairobi, unwind with a refreshing drink at our inviting bar. It’s the perfect space to swap stories with fellow travelers, share your adventure tips, or simply kick back and relax as the city’s energy pulsates just beyond your window. And don’t forget to soak up some sun on our lovely sun deck—it's ideal for a lazy afternoon of lounging with a good book and a tantalizing beverage in hand. Revel in the comforts of the hotel while enjoying breathtaking views of the vibrant Nairobi skyline.

At Mercure Nairobi Upper Hill, convenience and style go hand in hand. Payments are smooth and easy with a variety of accepted methods including Visa, Mastercard, and American Express, ensuring you can enjoy your stay without a hitch. And whether you’re venturing into the bustling markets or heading out to explore iconic museums, the complimentary shuttle service will whisk you away in style. With an experience tailor-made for both relaxation and adventure, your journey in Nairobi is sure to be unforgettable!

Closest airports

Nairobi Wilson Airport

1.5mi

Jomo Kenyatta International Airport

7.8mi

Most popular amenities

Free parking

Restaurant

Free wifi

Room service

Fitness center

Free shuttle

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Rooms

Standard, 2 Double Beds

2 Double Beds

x4

+

x3

More details

Room Selected at Check in

More details

Superior, Single

More details

Standard, Single

More details

Guest reviews

7.9

102 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Gabrielle

8.2

June 2024

The first person we met on reception was very kind, welcoming and attentive - recognised that he had us waiting due to another customer preceding us - so he apologised for the delay (not his fault as he was alone serving customers), brought us hand cleaning towels, drinks and sorted out our paperwork whilst we were sat and relaxed a little. This was certainly the best reception welcome I have received to date upon all my travel to six continents!

🇰🇪

Grace

9.1

September 2024

The reception team is excellent, especially Nicolas, always checking on me. I had sprained ankles upon arrival and he helped me get my medicine delivered to my room timely. Restaurant I like the ambiance feels warm and relaxing, rooms great and very clean I enjoyed my business stay. I will be back for fun stay 😀

🇨🇦

George

8.2

February 2024

Really helpful staff, issues with wifi was resolved. Was at a convenient location for my business trip. Breakfast was good with great service culture – from front desk, rooms, dining and security (who helped me call my uber when it was waiting on the other end of the property).

No fridge in the room. Was not a big deal.

🇷🇼

Muhigirwa

9.1

October 2024

What I liked the most about this hotel was the exceptional service from the staff, who were consistently attentive and friendly, ensuring all my needs were met throughout my stay.

🇫🇷

Tanya

10

May 2023

the staff is very nice and polite the gym is very well equipped rooms have bathtub and shower

the bed is not very confortable the view from my room the key was not working well, I had to reactivate all the time

🇮🇹

Angelo

10

June 2023

High quality rooms, high quality breakfast, and extremely professional staff. A special mention goes to Veronica, who kindly satisfied any request about my accomodation and travel necessities.

🇬🇧

Jason

8.2

September 2024

Excellent facilities and great staff who could not be more helpful. would definitely book again if/when I am travelling to Nairobi.

🇳🇱

Simon

9.1

January 2023

Ontbijt was ala-card and perfectly served with more than enough choice. All staff were very friendly and helpful. Rate for late check-out and early check-in was reasonable

Light in bath room was broken. But fast repair was there.

🇱🇾

Zuhir

9.1

November 2024

Location, staff

🇿🇦

Savas

8.2

June 2023

- didn't have time for breakfast -

- the quick menu offering could be a little larger with a few diversified items such as toasties etc.

Points of Interest Around Mercure Nairobi Upper Hill

Attractions

Sheldrick Wildlife Trust

0.8mi

Kenyatta International Convention Centre

0.9mi

Jamia Mosque

1.2mi

Kenya National Archives

1.2mi

August 7th Memorial Park

1.4mi

Nairobi National Museum

1.8mi

Kibera

2.5mi

Nairobi National Park

3.4mi

Bomas of Kenya

4.1mi

Uhuru Gardens Memorial Park

4.6mi

Giraffe Centre

7.1mi

Karen Blixen Museum

8mi

Kazuri Beads Factory

8.3mi

Great Rift Valley

22.3mi

Restaurants

Bizari

Cuisines

  • African
  • Local
  • International
  • European

Ambiances

  • Modern

Amenities of Mercure Nairobi Upper Hill

Free parking

Restaurant

Free wifi

Room service

Fitness center

Free shuttle

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Stay rules - Mercure Nairobi Upper Hill

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Nairobi Upper Hill

When are the check-in and check-out times for Mercure Nairobi Upper Hill?

The designated check-in period at Mercure Nairobi Upper Hill begins at 02:00 PM. As for check-out, it's before 11:00 AM.

Is free parking available at Mercure Nairobi Upper Hill?

Yes, there is free public parking available on site at the Mercure Nairobi Upper Hill hotel. No parking reservation is required.

What's the nightly rate at Mercure Nairobi Upper Hill?

Mercure Nairobi Upper Hill has rates that begin from $128. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

Which room categories can I book at Mercure Nairobi Upper Hill?

The hotel offers Superior King Rooms and King Rooms, both with a double room type and non-smoking policy. These rooms can accommodate 2 adults and 1 child, featuring a King size bed. The room sizes range from 323 to 334 sqft.

Where can guests find entertainment in Mercure Nairobi Upper Hill?

Guests at the Mercure Nairobi Upper Hill hotel can spend their time enjoying a range of leisure amenities. They can dine at the hotel's restaurant, Bizari, which offers a modern ambiance and serves a variety of cuisines including African, local, International, and European dishes. The hotel provides Kid-friendly buffet and Kids' meals, making it suitable for families. Additionally, guests have access to a fitness center to stay active during their stay. For relaxation, the hotel has a sun deck where guests can unwind and soak up the sun. Moreover, with soundproof rooms, guests can enjoy a peaceful and quiet environment. Whether it's savoring diverse cuisines, keeping fit, or simply enjoying a relaxing time, guests have a range of options to make the most of their stay at the hotel.

Are there restaurants located within Mercure Nairobi Upper Hill?

Yes, the hotel has a restaurant on site called Bizari. It offers a modern ambiance and serves African, Local, International, and European cuisines.

Does Mercure Nairobi Upper Hill accept credit cards?

Yes, Mercure Nairobi Upper Hill accepts credit cards including Visa, Mastercard, and American Express. Cash is also accepted as a payment method.