289 reviews
From
$96Jakaya Kikwete Road Opposite The Provincial Police Headquarters Nairobi, Nairobi, 00000, Kenya
289 reviews
1/83
From
$96Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Turkish/Steam Bath
Steam room
Free Airport Shuttle
Sauna
Welcome to The Heron Hotel, a luxurious 4-star accommodation nestled in the heart of Nairobi, Kenya. Just 0.8mi from the city center, this hotel offers convenience and elegance. The hotel's prime location at Jakaya Kikwete Road, opposite the Provincial Police Headquarters, ensures easy access to the city's lively attractions and vibrant culture.
The hotel boasts an array of amenities, including a spa, pet-friendly rooms, an outdoor swimming pool, free Wi-Fi, and complimentary breakfast. With 289 positive reviews, The Heron Hotel is known for its exceptional service and top-notch facilities. Guests can enjoy the Turkish/steam bath, sauna, fitness center, and kid-friendly buffet, making it an ideal choice for families and leisure travelers. Additionally, the hotel offers private parking and a complimentary airport shuttle, adding to the ease of travel for guests.
Whether you're looking to explore Nairobi's bustling city center or simply relax in the comfort of luxury, The Heron Hotel provides an ideal base for your Kenyan adventure. Unwind in the serene environment of the hotel's spa, take a dip in the pool, or savor a delicious meal at the on-site restaurant. With a range of room options and exceptional service, The Heron Hotel ensures a memorable stay for all travelers.
After a day of exploring the bustling city of Nairobi, guests can indulge in a variety of culinary experiences at The Heron Hotel. From the family-friendly ambiance and modern cuisine of BASHASHA to the diverse flavors of Mdalasini and the chic setting of Casbah Lounge Bar, there's something to suit every palate. For a truly memorable experience, guests can visit Sirocco Aqua Bar, where they can enjoy a romantic atmosphere and a wide selection of cuisine from African to International, while savoring their drinks by the pool.
In addition to its other amenities, The Heron Hotel offers two exquisite outdoor pool options for guests to relax and unwind. Lounge by Pool 1, a spacious outdoor pool open to all guests, or enjoy the exclusive adults-only experience at Pool 2, which boasts a heated feature for ultimate comfort. Whether guests seek a refreshing swim or simply wish to bask in the sun, these pools provide an idyllic way to enjoy the Kenyan climate.
When it comes to payment, The Heron Hotel offers convenience by accepting cash and a variety of major credit cards, including Mastercard, American Express, Visa, and UnionPay. This flexibility ensures that guests can choose their preferred payment method during their stay, adding to the seamless and hassle-free experience provided by the hotel.
Closest airports
Nairobi Wilson Airport
2.3miJomo Kenyatta International Airport
8.7miSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Turkish/Steam Bath
Steam room
Free Airport Shuttle
Sauna
Air conditioning
Private entrance
Kid-friendly buffet
Kids' meals
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Kitchenware
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Upper floors accessible by elevator
Free toiletries
View
Private Bathroom
Parking On Site
Show 2 photos
Superior, Queen
1 Queen Size Bed
215 sqft
Kitchenette
Microwave
Fitness center
x4
+
x3
More details
double superior is 215 square feet and includes a queen-size bed 150-154 width plus extra beds on demand, desk, hairdryer, and bathrobes and has a Disability-friendly bathroom.
Deluxe, King
1 King Size Bed
250 sqft
x4
+
x3
More details
double deluxe is 248 square feet and includes a king-size bed 150-183 width.
Show 8 photos
Junior Suite
2 Twin Beds
1 Double Bed
335 sqft
Kitchen
Private Bathroom
Kitchenette
Kitchenware
x5
+
x3
More details
Junior Suite double use is 334 square feet and includes a double bed 131-150 width.
Show 2 photos
Standard Room
1 Double Bed
Room service
x4
+
x3
More details
Standard
Superior, Double
1 Double Bed
25 sqft
Flat-screen TV
Dryer
Refrigerator
Tea/Coffee maker
+
More details
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views.
Junior Suite, City View
x5
+
x3
More details
Junior Suite City View
Standard, 2 Twin
2 Twin Beds
20 sqft
Flat-screen TV
Dryer
Refrigerator
Tea/Coffee maker
+
More details
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels.
Comfort
x4
+
x3
More details
Comfort
Apartment Executive
x10
+
x6
More details
Apartment Executive
Suite
1 Double Bed
x8
+
x5
More details
Suite Standard
Show 4 photos
Standard, Double/Twin
2 Twin Beds
1 Double Bed
260 sqft
Private Bathroom
Private entrance
Minibar
Flat-screen TV
More details
Relax in our comfortable Standard Room for two, featuring a double bed and a sauna. Enjoy the convenience of air conditioning, a private entrance, and free toiletries in a 258 sqft space.
Superior, 2 Twin
2 Twin Beds
25 sqft
Flat-screen TV
Dryer
Refrigerator
Tea/Coffee maker
+
More details
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views.
Apartment
2 Queen Size Beds
x10
+
x6
More details
Apartment Two Queen Beds
Show 2 photos
Superior, Double/Twin
2 Twin Beds
1 Double Bed
235 sqft
Private Bathroom
View
Minibar
Flat-screen TV
More details
Indulge in luxury in our Superior Room with a spacious 237 sqft, featuring a double bed, stunning view, and exclusive access to a sauna. Enjoy modern comforts like air conditioning and free toiletries.
Deluxe, Double
1 Double Bed
250 sqft
More details
single deluxe is 248 square feet and includes a double bed 131-150 width.
Show 2 photos
Superior
x4
+
x3
More details
Superior
Premier Suite
1 Double Bed
Refrigerator
x8
+
x5
More details
Suite Premier
Club
1 Queen Size Bed
x4
+
x3
More details
Club Queen Bed
Suite Classic
1 Double Bed
1 King Size Bed
375 sqft
x8
+
x5
More details
Single suite classic is 377 square feet and includes a double bed 131-150 width.
Standard, Queen
1 Queen Size Bed
x4
+
x3
More details
Queen Size Bed
Premier
1 Double Bed
x10
+
x6
More details
Room Premier
Apartment, 2 Bedroom
1 Double Bed
x10
+
x6
More details
Apartment Two Bedrooms
Premium Suite
x8
+
x5
More details
Suite Premium
Dormitory Standard
More details
Bed In Dormitory Standard
7.6
289 reviewsFrom
$96Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇦
Linda
8.2
8.2
I liked the location of the hotel, It made it easier to get around. The room was clean and the facilities were great but what made the biggest difference was the staff. They were really kind and very responsive and went out of their way to ensure we were very comfortable during our stay.
The only thing that wasn't great is that they charge additional delivery fees on top of your meal when you order room service. Being that the meal prices are high in terms of the standard of Kenya, it didn't make sense to charge delivery fees for bringing food up 2 floors from the restaurant.
🇩🇪
Sonja
8.2
8.2
It is an affordable and rather nice hotel near the centre of Nairobi. I had a lovely room on the top floor with a lovely view. I enjoyed the pool and I think all the basics are there. I was there a bit in the off-season so it was a bit quiet. It provided a fantastic starting point for all the excursions I wanted to do.
The room is a bit dated (especially the bathroom), but it is still alright. The restaurant was not very impressive, but it was a slow season, so maybe they up their game a bit at other times. Staff were kind (even if they forgot my request for a take-away breakfast on the one day I ordered it).
🇩🇪
Muriuki
8.2
8.2
I'm a repeat guest in Heron Hotel and this goes back to early 2000. While I've experienced afew things every any other time,the Heron Court Hotel has maintained it's cleanliness and very polite staff even after several changes of management. The bar is average but this time round the kitchen has changed ,well Corona period changed everything everywhere in the world,so I'm sure it will improve to the original standard. Looking forward to more joyful returns.
I never got to swim in the morning because the pool was dirty (understandably,it was raining steadily for days before I landed).
🇳🇴
Anders
8.2
8.2
Nice cosy affordable hotel, what you can expect for this price level. Very pleasant and accommodation staff. I will use this again. Clean, and safe. Several options for food. Seams like the locals like to have their lunches here. And someone chosen to have their wedding party here also. For me this says it all. Do as the local does
The breakfast was a bit simple but ok. I was missing eggs and bacon. Still I enjoy heading different Kenyan recipes for breakfast
🇳🇱
Marit
8.2
8.2
The room is big, clean and comfortable. It is filled with bathroom supplies and has a safe for your valuables. The staff is so very nice and friendly and is always willing to help.
The food you can order at the restaurant is very expensive, takes very long to arrive and tastes not good. Furthermore, unlocking the room doesn’t work most of the time. So it takes a long time to get into your room and sometimes you even need to get some help.
🇰🇪
Kevin
8.2
8.2
Great room. Facilities are good and very spacious rooms. Considering the time of the year and the heat more complimentary bottles of water. I wished I had time to try the gym. It looks very well- kitted.
There was only one server during the morning service. So service was slow, tables had used dishes on them, and they also had to confirm guests for breakfast. Sloppy on the management side.
🇬🇧
Stephanie
8.2
8.2
Comfy bed. Safe location
Not much around to feel safe to walk to. Charged more for massage than was expecting and by this time in a rush to leave with tour so no time to argue it. Only 1 cup in the room on arrival and no tea or coffee. We arrived late and needed food but unable to get room service. Shop was opened for us but just sold crisps and biscuits and wouldn't take card out of hours
🇬🇧
Justin
8.2
8.2
Heron XO is a good value hotel with helpful, friendly staff and a good location
The hotel has suffered a little over the pandemic and some of the basics could do with a little care and attention; the electricity sockets are a little unreliable, as are some of the lights; the wifi is reasonable but not strong enough for zoom. This is still a very good option for a centrally located hotel, and I think that as business picks up these things will get better, but just at present they are worth bearing in mind.
🇱🇸
Muzi
8.2
8.2
Everything was just ok.
Opening my room was always a struggle. I reported it and nothing was done to address the problem. I dont know what was wrong between the door and the access card but it took me 5 minutes minimum every time i needed to get in to my room to open it.
🇬🇧
Dodworth
8.2
8.2
Breakfast awesome. Location v good
If you made a request like to sort the mosquitos it took hours, if not days. The service isn’t great in either of the bars to be honest. Wifi not quite up to business travel standards. Room key system needs replaced.
Attractions
Sheldrick Wildlife Trust
0.9miJamia Mosque
1miKenyatta International Convention Centre
1.2miAugust 7th Memorial Park
1.2miNairobi National Museum
1.2miKenya National Archives
1.4miKibera
2.5miNairobi National Park
3.6miBomas of Kenya
4.2miUhuru Gardens Memorial Park
4.7miGiraffe Centre
7.3miKaren Blixen Museum
7.8miKazuri Beads Factory
8.1miGreat Rift Valley
21.3miAttractions
Sheldrick Wildlife Trust
0.9miJamia Mosque
1miKenyatta International Convention Centre
1.2miAugust 7th Memorial Park
1.2miNairobi National Museum
1.2miKenya National Archives
1.4miKibera
2.5miNairobi National Park
3.6miBomas of Kenya
4.2miUhuru Gardens Memorial Park
4.7miGiraffe Centre
7.3miKaren Blixen Museum
7.8miKazuri Beads Factory
8.1miGreat Rift Valley
21.3miAirports
Nairobi Wilson Airport
2.3miJomo Kenyatta International Airport
8.7miBASHASHA
Cuisines
African•American•AsianAmbiances
Family Friendly•ModernMdalasini
Cuisines
African•American•AsianCasbah Lounge Bar
Cuisines
African•American•AsianSirocco Aqua Bar
Cuisines
African•Chinese•Danish•French•Indian•Asian•International•EuropeanAmbiances
Family Friendly•RomanticLocation
OutdoorFeatures
HeatedAvailability
All seasonLocation
OutdoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Turkish/Steam Bath
Steam room
Free Airport Shuttle
Sauna
Air conditioning
Private entrance
Kid-friendly buffet
Kids' meals
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Kitchenware
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Upper floors accessible by elevator
Free toiletries
View
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Golf course
Happy hour
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Non-smoking rooms
Private entrance
Room service
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Dryer
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Toaster
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
BBQ facilities
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Fitness classes
Hair coloring
Hair treatments
Haircut
Hairstyling
Locker rooms
Makeup services
Manicure
Massage
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Waxing services
Yoga classes
Transportation
Airport drop-off
Airport pickup
Car rental
Free Airport Shuttle
Shuttle service
View
Pool view
View
From
$96Check-in
From 15:00
Until 18:30
Check-out
From 06:30
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
American Express,
Mastercard,
Cash only,
UnionPay
This property accepts cash.
What's the check-in and check-out schedule at The Heron Hotel?
The Heron Hotel accommodates check-ins starting from 03:00 PM and ending at 06:30 PM. The rooms should be vacated by 12:00 PM.
Does The Heron Hotel come with parking?
Yes, you can park for free at The Heron Hotel and it has private on-site parking available without the need for reservation.
How much does a stay at The Heron Hotel cost?
Accommodations at The Heron Hotel can start from $96. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What are the room types available at The Heron Hotel?
The Heron Hotel offers a variety of rooms including Standard Rooms, Superior Rooms, and Junior Suites. Occupancy ranges from 2 adults to 2 adults and 1 child. Smoking is not allowed in any of the rooms. Bed sizes range from double beds to queen size beds, and room sizes vary from 237 to 334 sqft.
What activities does The Heron Hotel offer?
The Heron Hotel offers various leisure amenities for its guests. They can spend their time enjoying the outdoor swimming pools, including a heated pool with adult-only access. The hotel also features a spa, Turkish/Steam Bath, and sauna for relaxation. The spacious sun deck, terrace, and garden provide additional areas for leisure and unwinding. For dining options, guests can choose from a diverse range of cuisines at the on-site restaurants, including African, American, Asian, and International flavors. The hotel's ambiances cater to different preferences including family-friendly and romantic settings. Additionally, the hotel offers a bar for guests to unwind and socialize. With such a wide array of amenities and facilities, guests can indulge in varied leisure activities during their stay at The Heron Hotel.
Does The Heron Hotel have a pool for guests?
Yes, the hotel has a pool. There are two pools available - Pool 1 and Pool 2. Pool 1 is an outdoor pool available all seasons, and Pool 2 is also an outdoor pool available all seasons, with the added feature of being heated and has an age restriction for adults only.
Does The Heron Hotel feature its own restaurants?
The Heron Hotel offers several on-site dining options, including BASHASHA, Mdalasini, Casbah Lounge Bar, and Sirocco Aqua Bar. These restaurants offer a diverse range of cuisines, such as African, American, Asian, Chinese, Danish, French, Indian, and European, catering to various preferences and tastes. The ambiances of the restaurants vary from family-friendly and modern to romantic, ensuring a suitable environment for different dining occasions.
What methods of payment does The Heron Hotel accept?
The Heron Hotel accepts payment via Mastercard, American Express, Visa, and UnionPay. Cash is also an accepted method of payment at The Heron Hotel.
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