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+1-833-728-2041244 reviews
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$882nd Ngong Avenue, Nairobi, Kenya
Reservations:
+1-833-728-2041244 reviews
1/61
Free parking
Free wifi
Room service
Fitness center
Sun deck
Tour desk
Parking On Site
Terrace
Welcome to the vibrant and inviting Best Western Nairobi Upper Hill, where your adventure in the heart of Nairobi truly begins! Nestled just 0.8mi from the bustling city center, this hotel combines comfort and convenience. With prices starting from just $88, you can enjoy a delightful stay without a strain on your wallet. Prepare your taste buds for a delicious breakfast each morning, ensuring you’re fueled up to explore the electric sights of Kenya's capital.
Traveling with family or friends? You'll love the amenities we offer! From free onsite parking to our refreshing fitness center, there's something for everyone! Looking to relax? Unwind on the sun deck or explore the beautiful garden while the kids are entertained with our babysitting services. Whether you need to attend a business meeting or simply want to make the most of your time in Nairobi, the hotel provides meeting and banquet facilities, along with a handy tour desk to help you discover local treasures. With a 24-hour front desk at your service, we are here to cater to your every need!
Don't just take our word for it—our previous guests have left us glowing reviews, totaling 244! With a stunning array of services including complimentary Wi-Fi, room service, and non-smoking rooms, our guests rave about the care and comfort they experience here. So, why wait any longer? Experience the charm and hospitality of Best Western Nairobi Upper Hill, where every stay promises to be as delightful as the city itself.
As the sun rises over Nairobi, prepare to bask in the inviting warmth of the Best Western Nairobi Upper Hill. Picture yourself starting each day with a mouth-watering breakfast, offering a perfect blend of local and international flavors that will energize you for a day of exploration. After fueling up, head out and dive into all that this vibrant city has to offer, from bustling markets to awe-inspiring wildlife experiences. Trust us; you won’t want to miss the chance to interact with local culture and soak up the city's stunning narratives.
And when the day winds down, you’ll appreciate the cozy and smoke-free accommodations we provide at the hotel. Whether you’re traveling solo or with a larger group, there’s a variety of room types to fit your needs—perfect for both adventurous families and business travelers. From our spacious Family Standard rooms with bunk beds to inviting Standard Twin options, we've catered to ensure your stay is comfortable and tailored to your group size. You’ll find everything you need to unwind after an action-packed day, creating the perfect atmosphere to recharge for tomorrow’s escapades.
To top it all off, our payment process is delightfully hassle-free! While cash isn’t accepted, we have a variety of payment options to fit your needs, including popular cards like Visa, Mastercard, and American Express. With so many conveniences wrapped up in one delightful package, what are you waiting for? Come and create unforgettable memories at the Best Western Nairobi Upper Hill—where adventure meets comfort, and every traveler leaves with a smile!
Closest airports
Nairobi Wilson Airport
2miJomo Kenyatta International Airport
8.3miFree parking
Free wifi
Room service
Fitness center
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Garden
Show 5 photos
Standard, 1 Twin
1 Twin Bed
205 sqft
Flat-screen TV
+
More details
You'll love our cozy Standard Single Room with a comfortable Twin bed, perfect for solo travelers. This 205 sqft space offers a peaceful retreat with a strict no-smoking policy.
Show 5 photos
Standard, King
1 King Size Bed
225 sqft
Flat-screen TV
x4
+
x3
More details
Welcome to our cozy Standard King Room, perfect for 2 adults and 1 child. Enjoy a restful night's sleep on a luxurious king size bed in this 226 sqft double room, with no smoking allowed.
Show 4 photos
Standard, 2 Twin
2 Twin Beds
250 sqft
Flat-screen TV
+
More details
Relax in our spacious 248 sqft Standard Twin Room, perfect for 2 adults and 1 child, with twin beds and a smoke-free environment. Enjoy a comfortable stay with all the essentials you need.
Show 5 photos
Standard Room
1 Twin Bed
Flat-screen TV
x4
+
x3
More details
Show 4 photos
Standard, Twin
Flat-screen TV
+
More details
Show 8 photos
Standard, Single
+
More details
Economy, Single
More details
Family Standard
x8
+
x4
More details
Family Standard, Bunk Bed
1 Bunk Bed
x8
+
x4
More details
Deluxe, Twin
1 Twin Bed
x4
+
x3
More details
8.3
244 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Kathy
8.2
June 2024
The friendliness of the staff. Their kindness was lovely to wake up to in the morning. The bed was very comfortable, food was very good.
We are an older couple. The stairs were difficult. No air conditioning was difficult and the fan in our room, on the ceiling was very noisy. If we cannot get a ground room floor we cannot stay. That would be sad. The cost was above what we thought it would be. As Missionaries who stay in Nairobi while coming from Us and going back to Us on a regular basis, we look for less expensive places to stay. Your staff, all of them are awesome!!!!
🇳🇬
Okoacha
8.2
September 2023
The breakfast was great. The staff that prepared and served the breakfast were nice and receptive. Thanks to DOLPHINE, JULIET & a dark Chef, whose name I cant remember now. They were all wonderful people. Oh yeah, those at the reception- Melvin, John & Elizabeth were awesome, always ready to help & very professional. I can't stop without mentioning one of the drivers. Mr Paul is a very amiable man, I bonded with him easily from the time he picked me from the Airport. He showed me many nice places in Nairobi. I still communicate with him till date.
There was no bathrooms slippers in the room. The hotel should make bathroom slippers available in all the hotel rooms.
🇦🇪
Mugi
8.2
July 2023
1.security security security. access points with key card on atleast three doors during night hours . There is some next level security here he he a South African definitely designed this. 2.you stay in two hotels literally with access to fairview hotel this is wonderful mix of two experiences 3.great breakfast 4.warm insulated rooms for cold nbo weather 5.strong hot shower curved n nice 6.strong wifi and work desk 7.Pauline and Peter.. what a lovely duo, offered me a late check out n kept my luggage for a bit, after checking out. These two are passionate about their work. Night staff ofcourse are more gloomy. 8.Value for money as they have specific bed accommodation that worked very well for me and offered value. 9.You can walk to cbd from here and other cafes near by Overall a very lovely place to stay, will be back. 10.Nicely carpeted corridor that added warmth 11.Lovely lobby 12.Well scented lobby washrooms
1.Thin corridor so don't come with overly sized luggage. though it will still fit. 2.Walls abit thin but ok.. minimal noise.. even I had worship music up a botch.
🇷🇼
Majigiza
10
July 2023
Breakfast was great. The restaurant area was right on the same floor as my room. The staff was great! Peter, Bridgite, and Melvine at the front desk were all extremely helpful. Boniface in the restaurant showed me how to use the MPesa system (it was my first time). Stephen, the security guard helped me with my bags. Juliet, the breakfast hostess was friendly. Hannah in housekeeping was most helpful. The staff was great.
The food from room service provided by the Fairview Hotel next door lacked a certain something . . . I believe its called "flavor". The pizza was passable, but everything else was bland. Filling, but bland.
🇩🇰
Mikkel
10
September 2023
Highly recommended for both business and private stays in Nairobi. The staff in the reception are very efficient and courteous. The rooms are comfortable, light and always clean. The hotel is well located not far from the center, but in green and peaceful surroundings. With the new expressway it is just a 25 minute trip from the airport (I recommend the hotel's own drivers, they know the short cuts). The restaurants, cafes and gardens at The Fairview next door are a major bonus. I stay here often and will continue to do so.
🇿🇦
Georgina
9.1
July 2023
All the staff were so warm and welcoming, instantly making me feel at home. Breakfasts were great. I also enjoyed the gym. The rooms are quiet and peaceful - something hard to come by in Nairobi! And the wifi was excellent 👌 The linen was also very fresh and clean and laundry service was great.
🇦🇺
Debra
10
June 2023
The breakfast has always been a bonus. This was a return visit for us as the size of the rooms, the cleaniness of the hotel, the great, helpful staff, and the location close to Wilson Airport for the start to our safari travels. The breakfast has always been a bonus with a great way to start our day.
There was nothing I didn't like. The bathrooms were good and it was great to enjoy a hot shower after our long flight to Nairobi. The bed was so comfortable I was reluctant to get up in the morning.
🇺🇸
Eunice
9.1
August 2023
I liked the Customer service provided at check-in and check-out. The staff was very friendly, efficient and fast. They also provided express breakfast on request which made it convenient for me to have breakfast in my room before my early morning meetings.
The rooms permeate some noise from the corridors when other guests are checking in or receiving calls. However, despite this, the place is mostly quiet and calm.
🇨🇭
Uzundemir
9.1
April 2024
The staff was very helpful and kind. The location is very central, commute was easy. The facility was very well cared for and smelled very clean.
The doors of other rooms resonated with my room door and every time someone closed their door in the night I woke up for a short while. I hope there could be an easy fix with that...
🇩🇰
Mikkel
10
May 2023
Excellent hotel with clean, comfortable rooms and excellent staff. I have to mention Bridget, Peter and Melvine in the reception who were extremely helpful and very professional, and Paul who is a very skilled and reliable driver. I talked to other guests who had the same experience. The location is also very convenient and the breakfast is good. I will stay here again.
Nothing
Attractions
Sheldrick Wildlife Trust
0.8miKenyatta International Convention Centre
0.9miJamia Mosque
0.9miAugust 7th Memorial Park
1.1miKenya National Archives
1.2miNairobi National Museum
1.3miKibera
2.5miNairobi National Park
3.6miBomas of Kenya
4.2miUhuru Gardens Memorial Park
4.7miGiraffe Centre
7.3miKaren Blixen Museum
7.9miKazuri Beads Factory
8.2miGreat Rift Valley
21.7miAttractions
Sheldrick Wildlife Trust
0.8miKenyatta International Convention Centre
0.9miJamia Mosque
0.9miAugust 7th Memorial Park
1.1miKenya National Archives
1.2miNairobi National Museum
1.3miKibera
2.5miNairobi National Park
3.6miBomas of Kenya
4.2miUhuru Gardens Memorial Park
4.7miGiraffe Centre
7.3miKaren Blixen Museum
7.9miKazuri Beads Factory
8.2miGreat Rift Valley
21.7miAirports
Nairobi Wilson Airport
2miJomo Kenyatta International Airport
8.3miFree parking
Free wifi
Room service
Fitness center
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Garden
Bathroom
Toilet paper
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Packed lunches
Snack bar
Special diet meals (on request)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Tour desk
General
Convenience store on site
Designated smoking area
Elevator
Family rooms
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Media & Technology
Flat-screen TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Fitness center
Transportation
Airport shuttle
Car rental
Shuttle service
From 11:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Discover,
Mastercard,
JCB,
American Express,
Visa,
Diners Club,
Maestro,
UnionPay
This property does not accept cash.
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