Clean room, elevator and open spaces. Friendly reception staff. Lots of desk or table room everywhere to work during daytime. Nice evening restaurant with good food and friendly service.

I had a room facing the back streets. The view was not great. My colleague had his laptop stolen at a hamburger restaurant less than 100 m away from the hotel.

Modern building with nice hotel rooms, comfortable bed and nice breakfast. Relatively good located around metro but not in walking distance of major touristic sites.

If the intention is to visit touristic attractions in Santiago, there are better located hotels. But the hotel is near the metro station if this is a option for transportation.

The breakfast, the comfort of bed, cleanliness, pool, and location.

I think when you have a swimming pool, there should be slippers and bathrobes provided. Additionally, there is nowhere to change at the pool and you have to therefore walk there in your clothes or a towel. Shower temperature fluctuates a lot.

The hotel was great. Comfy beds and shower. I liked breakstast too. Good selection of things. Its 10min away from the best mall and restaurants. I really liked the area it was quite safe.

Its very hard to communicate with staff. They do not explain well how charges go from the account.

A nice hotel with great facilities. Clean, nice restaurant and a gym. The neighborhood is very safe and the view is also excellent. I read in various reviews that breakfast was poor - not at all I assure you!

Great building design. Friendly staff. Cleanliness. Good restaurant facilities for dinner, or light lunch. Lots of space to sit down for business meetings. Breakfast was good, but not spectacular.

My room unfortunately was not street facing.

Spacious and quiet room, helpful staff, great swimming pool.

Breakfast was good, but could be better. No fresh juice, the melon was not ripe and it was very crowded, even at early hours. Also at reception there were often long lines, so you had to wait long for even a simple question.

The room

The security box had low batt and then when they replaced it the door was not opening properly. You had to guess to open it pulling the sticker of the instructions

Good location, comfortable and clean. breakfast was very good, good selection to choose from.

the pillows were of the same size and too high to be comfortable. suggest pillows of different densities. and 3 per person to sleep with.

Breakfast was fantastic. I had the best cherries ever! Friendly staff; comfortable room; great location. It certainly exceeded my expectations. Highly recommended!

Nothing to complain about.