Excellent ocean view, pool and direct access to the beach

The front desk staff is not as friendly as I used to interact Marriott. I am a golf member and requested a late check/in. However the room key was deactivated as I was told that I needed to check during the date of checkout. I stayed at Marriott properties around the world and this was the 1st time I needed to check again during the checkout date. Very disappointing.

The location was GREAT,all of the amenities were EXCEPTIONAL!

We LOVED it all

Service throughout the hotel, pool, beach, parking etc was exceptional. Staff was always eager to assist and please. Beachfront in SoBe with staff on beach as well. Bar staff remembered my name; impressive. Hotel moved us up 8 floors when I requested a better oceanfront room. Awesome.

The size of the room was good. Bathrooms starting to get a little worn, but still good.

Great location. Excellent beach views. Proximity to restaurants, retail and other attractions. Staff was very friendly and extremely professional from the concierge to Spa personnel to security to beach and pool attendants. Everyone was very attentive to my family’s wants and asked did we need anything even before we asked. The bellhops and door attendants provided excellent service also, and housekeeping was very good especially since we visited during a peak time, Spring Break.

Not crazy about the quality of linens and bedding, pillows and towels need an upgrade. Firmer mattresses and pillows would also be appreciated.

Location was fantastic. Facilities, pool, room, access to the beach are all a major plus! Staff are amazing, friendly and always willing to help.

If I had to pick at anything, it would be the service at the pool. It took sometime to be able to get sun-beds and then drinks and lunch. But it wasn’t a major deal.

location and the lobby bar

service at the pool restaurant is very slow and food is mediocre

Perfect location! Everyone was very helpful.

Little pricey...sitting at the pool or beach and buying cocktails for paying guests was a more than average cocktail prices

Everything class and nice to max staffing super nice and helpful specially guy name Matia super nice!!!

Street where hotel is didn’t feel comfortable after 4 pm walking there

check in delayed since computers down. tV in bedroom did not work and engineering never came to fix. otherwise fine

prices. the 2 issues I noted above

There is no way to describe the stay that would give it due. The staff was the best I'd ever experienced; they were warm, extremely attentive to our needs, prompt and efficient. The room was incredible, the bed was the most comfortable I've ever slept in. If you want to stay in Maimi and want to leave feeling special stay here.

Nothing just top-notch incredible stay!