Room & bathroom were spacious, bed & pillows were comfortable. Gym facilities were good with great view of Ipoh from roof top and very well maintained. Staffs were really friendly and helpful. Recommended

Breakfast spreads were really basic, limited choice of foods. Open parking under the old trees within the hotel compound can be really risky to the vehicles. My car was full of traces of sticky leaves and really hard to remove. Had to send to car wash service to remove the stubborn stains. Suggest to add some roof or trim the trees.

The bed, very comfortable.

Cafe store need real coffe.

Nice property. Good location. Pleasant staff.

Breakfast options seemed....tired(?). The first morning I thought the scrambled eggs seemed unappetizing because we were a bit later to buffet, but found same on 2nd morning. Also, almost none of the items were hot. The serving trays hadn't been kept warm at all-- foods would have been nicer if served, at LEAST warm. There were obviously hard-to-reach areas in room that hadn't been dusted in eons, or maybe if ever. I just happened to look up on that ledge and saw that build-up of grime and dust do, not really part of the daily surface areas.

Warm and welcoming staff. Provided parking area is shaded and well lit. All the hotel area is clean, including the lobby and the room. Double layered curtains will allow you to sleep longer if that's what you want. Laundry bags are provided, and even washing machine with dryer, though I did not try it.

Shower head was slightly damaged. Semi-transparent bathroom was a little too transparent, though the staff did mention that to us in the first place. Parking can get limited if there are events in the hotel. Room walls can be a bit thin, could hear motorists revving in the night.

We stayed at 3 bedroom apartment, it is spacious - even the rooms there's individual table and chair inside. The hotel location is excellent. and generous with water bottles - provided 3 big bottles and 4 small bottles.

Areas to improved: The luggage assistance - bringing down the luggage from the car need to improved. Our driver mentioned to us, the luggage assistant didn't helped instead complained he was already tired. You will notice the dust at corners of the rooms. Breakfast - they were having a problem with soft boiled egg and hard boiled egg. Not much food selection - mostly with pepper or spicy.

Just love the room layout and spaciousness and design ! I didnt opt for breakfast as we fancy local kopitiam food (3 mins from hotel), but we had meeting in MYTH Cafe and they ar so friendly to allow us there without any minimum beverages.

The meeting room at Level 2, ODD shape and difficult for chair arrangement

Breakfast variety good. Value for money. Room size n layout exceeded expectations. Everything works.

Our room floor was not swept clean throughout my stay. Could pick up tiny litter from the floor. Unrelated to this. When I ordered 3 pieces of cake from your cafe for takeaway, I have to wait close to 15 minutes (because defrosting?). Meanwhile My grab car was waiting outside the hotel. Didn’t expect waiting so long.

Nicely furnished room and comfortable beds. The room was very clean. Good location, close to several food stall eating areas. Pool was nice but due to time constraints I didn't get to use it.

The entrance in the room was very dark and you need a flashlight to turn on the AC Security was quite lax - I had visitors come to the hotel and without notifying me, reception let them up in the lift directly to my floor.

I liked that the design was pretty cozy and the location was right nearby to my favourite chicken rice shop, San Ma!

The bed was a little harder than what I'm used to (the couch was softer than the bed!) and the water wasn't able to get hot when we were showering. I'm fine with slightly warm water but not my partner because he likes scalding hot water lol

Rooms were cosy and lovely. Really felt good. Facilities were good. Gym was nice and you can do your own laundry. Oh, and there is a Dyson hair dryer which is a good plus point.

Horrible shower. Low water pressure and the heat was not steady and sometimes close to non existent. Breakfast in the morning perhaps is the worse among hotels in Malaysia. Should have a bar for customers who wants a nightcap before sleeping. Pretty much a place to sleep only and for that, the price is high.