254 reviews
From
$50No 1 Jalan Tangki Karamunsing Locked Bag78, Kota Kinabalu, 88100, Malaysia
254 reviews
1/51
From
$50Free parking
Outdoor swimming pool
Kids' pool
Free wifi
Free shuttle
Steam room
Air conditioning
Sauna
Welcome to The Palace Hotel Kota Kinabalu, a luxurious 4-star hotel located just 0.3mi from the vibrant city center of Kota Kinabalu, Malaysia. The hotel offers a range of amenities to ensure a comfortable stay, including an outdoor swimming pool, steam room, sauna, fitness center, and free Wi-Fi throughout the property. Plus, guests can enjoy a delicious breakfast to start their day off right.
With 254 reviews, The Palace Hotel Kota Kinabalu has garnered praise for its excellent service and facilities. Guests have highlighted the convenient location, friendly staff, and spacious rooms with garden views. The hotel also offers free parking, a shuttle service, and is pet-friendly, making it a great choice for travelers looking for convenience and comfort.
Starting from just $50, The Palace Hotel Kota Kinabalu provides a fantastic value for a luxurious stay in Kota Kinabalu. Whether you're looking to relax by the pool, explore the city center, or unwind in the steam room, this hotel offers everything you need for a memorable stay in Malaysia.
The Palace Hotel Kota Kinabalu boasts not just one, but two stunning outdoor pools for guests to enjoy. Whether you prefer a quiet swim or a more lively atmosphere, you can take your pick from the two pools available. Relax by the water, soak up the sun, and take a refreshing dip to escape the tropical heat. The pools provide a perfect oasis within the hotel grounds for guests of all ages to unwind and have some fun.
For dining options, guests can head to the on-site restaurant, Tangerine. Offering a family-friendly ambiance and serving up delicious international cuisine, Tangerine promises a delightful dining experience for all visitors. Whether you're craving local flavors or international dishes, the restaurant provides a variety of options to satiate your taste buds. From hearty breakfasts to satisfying dinners, Tangerine is the ideal spot to enjoy a flavorful meal.
When it comes to payment methods, The Palace Hotel Kota Kinabalu offers convenience and flexibility to its guests. In addition to accepting cash payments, the hotel also welcomes credit card payments through Mastercard, American Express, Diners Club, Visa, and UnionPay debit cards. This diversity in payment options ensures a seamless and hassle-free experience for visitors, allowing them to settle their bills with ease and enjoy their stay without any payment-related worries.
Closest airports
Kota Kinabalu International Airport
3miFree parking
Outdoor swimming pool
Kids' pool
Free wifi
Free shuttle
Steam room
Air conditioning
Sauna
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Wheelchair accessible
Bathtub
Private Bathroom
Upper floors accessible by elevator
Free toiletries
Bidet
Parking On Site
Run Of House
x10
+
x6
More details
Room Run Of House
Show 10 photos
Twin Room, No Window
1 Twin Bed
280 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This twin room is fitted with a flat-screen satellite TV and a mini-bar. The private bathroom includes a hairdryer and a shower. Please note that this room has no windows. Extra bed is not available for this room type.
Show 10 photos
Room - 2 Bed, No Window
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 6 photos
Deluxe, 2 Twin
2 Twin Beds
280 sqft
Garden view
City view
Minibar
Flat-screen TV
+
More details
Indulge in our spacious Deluxe Twin Room with a stunning garden view. Accommodating 2 adults and 2 children, the room features free toiletries and a bidet for your comfort.
Show 4 photos
Suite
720 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
x8
+
x5
More details
This suite features a electric kettle, tea/coffee maker and pool view.
Show 3 photos
Superior, Twin
Minibar
Wheelchair accessible
+
More details
Show 3 photos
Superior
1 Twin Bed
1 Double Bed
280 sqft
Minibar
Wheelchair accessible
x4
+
x3
More details
Superior Twin is 280 square feet and includes terrace, extra beds on demand, satellite tv , hairdryer, tea and coffee making facilities , ironing set, safe, and slippers and is Wheelchair-accessible.
Suite, Double
1 Double Bed
x8
+
x5
More details
Suite With Double Bed
Show 5 photos
Deluxe
1 King Size Bed
1 Double Bed
1 Twin Bed
x4
+
x3
More details
Deluxe
Show 4 photos
Suite, King
1 Sofa Bed
1 King Size Bed
720 sqft
Garden view
Private Bathroom
Bathtub
Minibar
x8
+
x5
More details
Indulge in luxury in our spacious suite with garden views, a king-size bed, and a sofa bed for a comfortable stay with family or friends. All this in 721 sqft!
Executive
1 Twin Bed
x6
+
x3
More details
Executive
Suite, Palace View
+
More details
Superior, Single
More details
Twin Room
1 Twin Bed
x4
+
x3
More details
Single Room
More details
Standard Room
1 Twin Bed
x6
+
x3
More details
Inner
8.4
254 reviewsFrom
$50Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇲🇾
Sabrina
8.2
8.2
When I first arrived at the front of the hotel, the hotel looks like a old hotel. But once I step in, they are in the middle of renovation which I think is going to look new. The interior of the room is beautiful and doesn't look old. I like the bed is very huge and the staff is very friendly and nice. They have provided baby crib like I requested. The toilet is also nice and the room is quiet. I like they provided netflix and parking. Not many hotel provided parking in KK.
They have variety of breakfast but I think they can improve better at desserts.
🇸🇬
Cecilia
8.2
8.2
The Deluxe Room that we stayed in was comfortable as we also requested for extra bed as we were3 friends travelling together. Breakfast was okay. Good spread of food. We did not go to the swimming pool area.
Should have more pamphlets of Tours offered around Kota Kinabalu and surrounding Towns. Also if Kota Kinabalu want to attract more tourists to explore the different towns and attractions they should have tried to conduct tours everyday - eg. we wanted to go for the KK City Night Cruise but was told that the programme doesn't operate daily so we did not have the opportunity due to lack ot time!
🇲🇾
Maria
8.2
8.2
1) Restaurant the food was delicious 😋 and offortable too. We had our tea break there. 2)Hotel room very good 3) tv better using 4k 4) wifi very strong
1)Breakfast menu not so good just like average home cooked compared to promenade their menu are good 😊. The menu you cater mainly for Malays not multi races menu. Coffee maker not friendly user,no staff was present to assist when got difficulty to use it. 2)Swimming pool attire not strict enough everybody can swim without their proper swimming suit 😔.
🇲🇾
Marie
8.2
8.2
Love the room even though I didn't booked with a view as it was spacious and clean. I know place hotel is one of the oldest hotel in Kota Kinabalu, but they had upgraded it well and still maintain its outer historical old hotel vibe.
I went in a rental car. Although I did tell them my car number during check in at least they can reserve me a parking spot even if it's a free parking policy. Was disappointed when on Friday there was a function at the hotel, they ask me to not park at so-called only for VVIP parking when I was staying there as a house guest for 5 nights with a rented car!! Hope they can upgrade and improve their service on that
🇧🇳
Aale
9.1
9.1
Check-in was flawless, staff was very friendly and they also upgraded (thumbs up) our 2 other rooms since we are coming as one big family. The room size was quite spacious for the price. Equipped with basic amenities, TV, small fridge and toiletries. Toilet is very clean and equipped with water hose (for local & Muslim guests). Air-cond was good, quite cold but you need to leave it switched on while away. It will take time to cool the room. I forgot to request for double/queen/king bed as I am with my spouse but unfortunately it was none available but they were kind enough to put the two twin bed together on the last minute.
We couldn't connect to the WiFi at all during our stay; not sure because of router placement or something. But as traveller I have always expect this and used the 4G the whole travel period. Wall insulation is not that good; our room is facing front/parking area of the hotel so any sounds coming from the hotel front was always heard. Common noise was like trucks/buses coming and renovation works. The external air-cond (the compressor) was quite audible during our stay but for me personally it become a 'white noise' and helps me sleep at night.
🇲🇾
Thenewjerusalem
8.2
8.2
We were greeted by a warm smiling concierge upon our arrival at the hotel. Not only that, when we stepped into the lobby, we were greeted with the sweet smelling aroma of the hotel. Check-in was smooth. We loved our corner room 416. It was immaculately clean with white sheets, bouncy pillows and functioning air conditioning unit. The toilet was really clean too. The pleasant flowery aroma and the cleanliness of this hotel made it a perfect start to my trip in Kota Kinabalu.
Nothing
🇲🇾
May
10
10
staff at reception and door to restaurants were always attentive and pleasant . Breakfast was apt and not too crowded, Even had opportunity to attend the ramadan buka puasa buffet, ample food and special price for aged , kids and further discount for stay in , Really good value
Wifi but multiple ports to login if it gets congested. Still bearable. Got the Tech person to sort out and work fine then. thanks for coming in with just a quick call in mid of night.
🇲🇾
Oxfomosa
8.2
8.2
super friendly, helpful and professional staff. thank you so much for making me feel so welcomed. special BIG THANKS to Jesella at reception and Hafifi at pool bar. huge room, big comfortable bed, very efficient aircon, great shower (strong water pressure & heat), efficient elevator, many power sockets for charging. wide spaces to put your stuff, i like this very much! i appreciate the very efficient safety box. and good wi-fi signal. also a big credit to the very efficient housekeeping team who kept my room clean and tidy throughout my stay. a nice swimming pool that opens from 7am to 8pm. i love the idea of having nature walk/park just behind the hotel and a spa inside the building (though both facilities were closed during my stay - darn!)
TV got Vision Channels but reception was not that good. nature walk was closed (was looking forward to it when i did the booking). spa was also closed (either due to raya holidays or post -mco reason). also was a bit disappointed the steam room was closed too (SOP not ready according to staff). swimming pool is nice but a bit exposed due to very near to restaurant (just above pool) and the pool bar - hence expect little privacy when using the pool
🇳🇿
Jess
10
10
beautiful rooms, great service and excellent food at the on-site restaurant.
we booked for 5 people 3 kids 9,13,15 all clear in the booking and only got beds allocated for 4 it happened a few times in borneo - frustrating as breakfast allocated for 5 people. they assume three kids can share a double bed so had to add on a pull out bed and pay extra - fine but would be good to have it set up before arriving.
🇬🇧
Rosie
8.2
8.2
The staff were lovely all very accommodating and friendly. Food was great. Huge amount for breakfast and lovely omelettes cooked to order. Pool was nice to relax in
Under refurbishment so some rooms are tired but the recently refurbished are great. By pool we couldn’t sit as were being bitten by mosquitoes but this wasn’t anything the hotel could change it’s just our English skin!
Attractions
Sabah State Mosque (Masjid Negeri Sabah)
0.4miKota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.8miSignal Hill Observatory Platform
0.9miSabah Museum (Sabah State Museum)
0.9miNorth Borneo Railway
1.2miKota Kinabalu Wetland Centre
1.4miGaya Island (Pulau Gaya)
4.5miTunku Abdul Rahman National Park (TARP)
4.8miManukan Island (Pulau Manukan)
4.9miSapi Island (Pulau Sapi)
5.2miMonsopiad Cultural Village
5.8miMari Mari Cultural Village
8.7miAttractions
Sabah State Mosque (Masjid Negeri Sabah)
0.4miKota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.8miSignal Hill Observatory Platform
0.9miSabah Museum (Sabah State Museum)
0.9miNorth Borneo Railway
1.2miKota Kinabalu Wetland Centre
1.4miGaya Island (Pulau Gaya)
4.5miTunku Abdul Rahman National Park (TARP)
4.8miManukan Island (Pulau Manukan)
4.9miSapi Island (Pulau Sapi)
5.2miMonsopiad Cultural Village
5.8miMari Mari Cultural Village
8.7miAirports
Kota Kinabalu International Airport
3miTangerine
Cuisines
InternationalAmbiances
Family FriendlyLocation
OutdoorAvailability
All seasonLocation
OutdoorAge restrictions
Kids onlyFree parking
Outdoor swimming pool
Kids' pool
Free wifi
Free shuttle
Steam room
Air conditioning
Sauna
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Wheelchair accessible
Bathtub
Private Bathroom
Upper floors accessible by elevator
Free toiletries
Bidet
Parking On Site
Accessibility
Bathroom emergency cord
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Bathroom
Bathrobe
Bathtub
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Indoor play area
Food & Drink
Bar
Coffee house on site
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Kids' pool
Locker rooms
Open-air bath
Outdoor swimming pool
Sauna
Steam room
Transportation
Free shuttle
View
City view
Garden view
Pool view
From
$50Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$17 per person per day
The price in MYR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Cards accepted at this property
Mastercard,
American Express,
Diners Club,
Visa,
Cash only,
UnionPay debit card
This property accepts cash.
Does The Palace Hotel Kota Kinabalu come with parking?
Yes, The Palace Hotel Kota Kinabalu offers free on-site parking for guests, but it is public parking and requires a reservation.
What are the rates at The Palace Hotel Kota Kinabalu?
For stays at The Palace Hotel Kota Kinabalu, prices generally start at $50. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does The Palace Hotel Kota Kinabalu offer?
The Palace Hotel Kota Kinabalu offers a variety of rooms including Standard 2 Beds, Windowless for 2 adults and 1 child, Deluxe Room with 2 Twin beds for 2 adults and 2 children, and Suites that accommodate 2 adults and 1 child with various bed configurations including King size and Sofa Bed options. Smoking is not allowed in any of the rooms. Room sizes range from 280 sqft for the Deluxe Room to 721 sqft for the Suite.
What is there to do in The Palace Hotel Kota Kinabalu?
Guests at The Palace Hotel Kota Kinabalu can spend their time indulging in leisure activities such as relaxing by the outdoor swimming pool or the kids' pool, enjoying delicious meals at the on-site restaurant named Tangerine offering international cuisine in a family-friendly ambiance. For those looking to stay active, they can utilize the fitness center or unwind in the sauna and steam room. The sun deck and terrace provide a perfect setting for soaking up the sun or enjoying garden views. With 24-hour room service available, guests can enjoy meals in the comfort of their rooms. The hotel's wheelchair accessibility and non-smoking rooms cater to different preferences, ensuring a comfortable stay for all guests.
Is there a swimming pool at The Palace Hotel Kota Kinabalu?
The Palace Hotel Kota Kinabalu offers two pools: Pool 1 is available all season and is located outdoors. Pool 2, also outdoor, has an age restriction and is designated for kids only.
Does The Palace Hotel Kota Kinabalu have on-site restaurants?
Yes, the hotel has a restaurant on site called Tangerine. The ambiance of the restaurant is family-friendly, and it serves international cuisine.
Can I use my credit card at The Palace Hotel Kota Kinabalu?
Yes, you can use your credit card at The Palace Hotel Kota Kinabalu. The hotel accepts payment via Mastercard, American Express, Diners Club, Visa, and UnionPay debit card. Additionally, you can pay with cash as well.
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