The location was perfect, few minutes walk from the historic square. Amazing view from the roof terrace. Kichen was well equiped.

We stayed in apartment 16, we could hear the street trafic in our bedroom.

The location is exceptional— minutes from Jardín Principal (the main square in SMA). The hotel itself is beautiful. Room 9 goes is on the 2nd and 3rd stories of the building, and has an incredible view out over the city. I also loved the jacuzzi tub on the balcony, although I get the sense they're not thrilled when guests choose to use it (possibly because of the cost of the water?). All the rooms are off of a central courtyard (many of the buildings in SMA + Mexico seem to share this design pattern). The courtyard is lovely, with running fountains, trees, flowers. There was also a bar which seemed to be undergoing renovations— I bet that would have been a great addition to the trip. Hope they decide to get that open soon!

The rooms aren't brand new construction, and some of the quality isn't up to the standards that we take for granted— especially in some more developed/newer cities. That being said, it was still very clean and comfortable. The bathroom sinks could use a new caulk job to mitigate some mold, but I didn't feel grossed out showering. One thing to note: if you're planning on staying out late, let the staff know approximately when you'll be back. We arrived back around 1AM from a wedding and ended up standing outside for 5 minutes until someone heard the doorbell + phone ringing.

The suite was beautiful and very spacious! A wonderful value for the price! Everything was very clean, the kitchen was fully stocked for cooking with pots and pans and utensils. The beds were comfortable, everything was very well appointed and a spacious bathroom. We were pleasantly surprised! The courtyard was also beautiful and the staff was incredibly helpful and friendly, and a fabulous central location while still being quiet enough at night.

The lighting in the bathroom wasn't the best, but honestly that's just nitpicking. Everything was fantastic.

It was a beautiful Mexican/Spanish style boutique style place that felt like a home. You walked into a beautiful colorful central courtyard with a fountain beautiful flowers, an orange tree and when we went, decorated for Christmas. Close to central plaza and great shops and restaurants. It also had a beautiful roof top terrace with views of the city and string lights on at night. Lovely place to relax and take in San Miguel de Allende. Because it is so hilly, there are inexpensive Ubers that will take you anywhere. Highly recommend Quince for lunch and Antonia's for dinner (the latter is just around the corner) from Casa Mia.

Nothing.

Clean, bright, nicely furnished, kitchen fully equipped, comfy bed, great location, rooftop terrace is beautiful with stunning views. We always felt safe here day and night. The manager and staff are excellent! Good housekeeping, they helped with luggage, and taxis. Thank you all!

Only the bedroom has heat. The manager gave us a space heater and that helped a lot. Wifi was sketchy. We kept getting kicked off but we were able to log back on. Just a minor annoyance but I recommend they get stronger WiFi

The place was very nice and comfortable

Only one day they cleaned our room. Next day they didn’t despite the fact we asked for it. Brenda, one of the receptionists was spectacular, super friendly and helpful, always trying to give advice, very talkative and gentle. Next day there was this guy named Carlos, he was very rude, I walked in and said Buenos días, he didn’t even look at me. Later, my husband went to grab some coffee and same thing, he didn’t reply nor greet. This changed the whole appreciation about the hotel.

The hotel is quaint and beautiful. The housekeeping staff went above and beyond for us when my mom got sick. They were helpful and kind. The location is great. It is on a slight incline which was difficult for my mom who is older, so slow and steady. I would recommend to stay here. It's really pretty

The bed were uncomfortable for us. Maybe we are too sensitive. Otherwise, nothing else.

Close enough to walk to the central square and so many restaurants. Very friendly and helpful, mostly bilingual staff. Each day they provided drinking water, coffee packet, and small candies.

Minor stuff. The sofa seat cushions are way too firm. It would be a bonus if they would provide a continental breakfast. Having a kitchen does allow guests to make their own if they do some shopping.

The place is amazing, very nice and cosy. It has an amazing view from the terrace and downtown is just blocks away but we warned: you have to walk an elevated distance since downtown is not exactly flat in order to go to the hotel. The maps don't show you this - it's not a big thing but it can be a deal breaker for people with certain limitations.

I didn't like the door of my flat. Although probably it wants to give you the feeling of Mexican old fashion, I would expect a robust door with a nice lock system. San Miguel is quite safe and I wouldn't feel threatened in any way, but this is my humble opinion.

Beautiful hotel just up the hillside from city center. Our place was immaculate with all the amenities we wanted. Clean bathroom and shower. Full kitchen if you want to make your own meals. Comfortable king bed. Rooftop patio with plenty of comfy chairs and incredible view of the church and downtown. Great price.

Frequent signins to wifi was a pain. However, speed was acceptable when connected.