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$237Carretera Bacalar-Xtomoc , Bacalar, 77930, QR, Mexico
Reservations:
+1-833-728-2041372 reviews
1/72
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Streaming service (like Netflix)
Welcome to Puerta del Cielo Hotel Origen, your luxurious escape nestled in the stunning Bacalar region of Quintana Roo, Mexico! Just a stone's throw from the city center (a breezy 1.7mi away), this adults-only sanctuary invites you to unwind amidst breathtaking lake and ocean views. With prices starting at an affordable $237, this five-star haven offers a perfect blend of relaxation and adventure for discerning travelers looking to elevate their getaway experience.
At Puerta del Cielo Hotel Origen, we believe you deserve nothing but the best. Take a dip in our refreshing outdoor swimming pool, bask on the sun deck with a cool drink from the bar, or indulge yourself with a rejuvenating spa treatment. For those thrill-seekers, snorkel in the vibrant Bacalar waters for a unique glimpse of marine life (extra charges apply, of course). And when your tummy starts rumbling, our on-site restaurant will delight your taste buds with its exquisite offerings, while room service caters to your every whim.
Don’t just take our word for it! With an impressive 372 reviews singing our praises, guests rave about the stunning scenery, jaw-dropping sunsets, and overall serene ambience. Whether you're enjoying a soak in your luxurious bathtub, sipping your morning coffee on your private balcony, or wandering through our gorgeous gardens, each moment at Puerta del Cielo Hotel Origen promises to be a magic-filled experience you won’t soon forget!
As you glide through the tranquil vibes of Puerta del Cielo Hotel Origen, prepare for moments that spark joy and make your vacation truly memorable. Our stunning outdoor pool is your ticket to blissful relaxation, allowing guests of all ages to soak up the sun while splashing in the cool water. Picture yourself lounging poolside with a cocktail in hand, soaking in the picturesque views surrounding you—it’s the perfect blend of leisure and adventure! And if you're feeling adventurous, throw on your snorkel gear and explore Bacalar's underwater wonders for an exhilarating day filled with discovery.
Dining at Puerta del Cielo is an experience in itself, with our on-site restaurant tantalizing your taste buds with a fusion of local and international cuisine designed to create unforgettable culinary moments. Settle in for a romantic dinner under the stars as you savor delicious dishes crafted from fresh, local ingredients. For those lazy days or magical evenings when you just don’t feel like leaving your haven, enjoy our attentive room service that brings delectable meals straight to your door, allowing you to dine with a view from the privacy of your suite or balcony.
Each meticulously designed suite at our hotel envelops you in a cocoon of comfort and luxury, offering awe-inspiring views of either the serene lake or enchanting gardens. Whether you choose the Superior Suite with a Sea View, the lavish Suite with Lake View, or the quaint Double Room with Garden View, you’ll find an oasis for relaxation and tranquility. Forget the hustle and bustle of daily life, and immerse yourself in the paradise that is Puerta del Cielo Hotel Origen, where every moment becomes a cherished memory, inviting you to return time and again!
Closest airports
Chetumal International Airport
14.3miCorozal Airport
22.4miOrange Walk Airport
44.9miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
View
Free toiletries
Balcony
Bathtub
Show 12 photos
Superior Suite, Sea View
1 Queen Size Bed
645 sqft
Lake view
Private Bathroom
Balcony
Bathtub
More details
Experience pure luxury and breathtaking sea views in our spacious Superior Suite. This suite boasts an expansive 646 sqft of elegance, complete with a private bathroom, balcony, and terrace. Relax in comfort with a queen size bed, bathtub, coffee machine, flat-screen TV, and air conditioning. Perfect for a romantic getaway or a well-deserved break.
Show 17 photos
Superior Suite
1 Queen Size Bed
1 Sofa Bed
860 sqft
Lake view
Private Bathroom
Balcony
Bathtub
More details
Indulge in luxury with our Superior Suite, boasting 861 sqft of space and a stunning ocean and lake view. Relax on your private balcony or terrace, soak in the bathtub, and enjoy modern comforts like a flat-screen TV, air conditioning, and a coffee machine.
Show 12 photos
Double Room, Lake View
1 Queen Size Bed
430 sqft
Private Bathroom
Balcony
Bathtub
Terrace
More details
Indulge in luxury and relaxation in our Double Room with Lake View, featuring a spacious 431 sqft. Enjoy the serene sights of the lake from your private balcony, unwind in the bathtub, and take advantage of amenities like a coffee machine and flat-screen TV.
Show 16 photos
Double Room, Garden View
1 Queen Size Bed
430 sqft
Garden view
Private Bathroom
Balcony
Bathtub
More details
Indulge in a spacious Double Room with Garden View, boasting a delightful balcony, a private bathroom with a luxurious bathtub, and a charming terrace to unwind and enjoy a cup of coffee. With a flat-screen TV, air conditioning, and free toiletries, this tranquil oasis offers the perfect blend of comfort and relaxation.
Show 16 photos
Suite, Lake View
1 Queen Size Bed
645 sqft
Lake view
Private Bathroom
Balcony
Bathtub
More details
Indulge in luxury with our spacious Suite with Lake View, boasting 646 sqft of elegant comfort. Enjoy the serenity of the lake from your private balcony, relax in the bathtub, and savor a cup of coffee from your in-room coffee machine.
9.5
372 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Joanne
8.2
December 2023
Beautiful rooms, comfortable beds, lovely food prepared by Chef Reese.
Partial lake view rooms on 2nd level balcony all over look hotel next door literally 2ft away and almost attached to property. Babies screaming, load music and has large florescent lights affecting views. Complete blindsided by this and unsightly. Not sure why no one else mentioned this in there reviews and not reflected on website photos. Attached photos. Also major issues with tour they booked me on… long story, lost 5 hrs waiting for boat and had to sit on the floor. Made the best of it but hotel needs to follow up with vendors and make sure clients are picked up it they’re making the arrangements. Odd setup for meals to accommodate all guests.
Heidi
10
January 2025
Just stunning - an absolute gem just on the outskirts of Bacalar town. Gorgeous place, attentive staff, a haven for relaxation. Be sure to be driving / take a taxi if you want to go to town, however not problematic at all. Room service has no surcharge, which really encourages you to use it - and the dishes are delicious. Picturesque.
No property owned kayaks / paddle boards but they rely on an external provider. Paid full fee for 2 boards, out of which one was leeking and one paddle also broken. We asked about this immediately but never heard back / got discounted.
Emily
10
January 2025
We came here for our honeymoon and had the most amazing time. Our room was upgraded to the water suite so we had the most amazing view of the lake and spent so much time at the room admiring the view. The service is A+ and they have a whatsapp number to text with any enquires or food service, super reliable. The food was delicious and one night we had dinner alone by the water and had our steak cooked in front of us - just wow. It’s a short taxi ride into town and they will arrange the taxi for you so it was no trouble. If I’m ever lucky enough to visit this beautiful place again I will be staying at this hotel!! Thank you guys so much for making our stay so memorable.
Lena
10
December 2024
Beautiful property right on the lake with tasteful design and two pool areas. You can jump from the pier into the lake and have dinner on the waterfront. We loved our Lakeview room and had breakfast on the terrace each morning. The food was incredible and our highlight! Each meal was a theatrical experience and the staff go above and beyond. We loved that the steak is cooked right in front of you on a hot salt slab.
Not all the staff spoke English but I don’t think you could expect this from a small town - we got by with google translate just fine. The cocktails were quite sugary for our taste.
Alva
10
January 2025
The service is exceptional. All the staff made me feel like I was at home. It’s a small hotel where they keep an eye on you and your needs. The staff always have a smile and do their best to make your stay comfortable. It was January 6th and they made a rosca de Reyes as a courtesy for the guest. The hotel is beautiful and the food is also excellent. We took a tour by the lake and they boat picked up us at the hotel’s dock. I have travelled the world and yet, this has been the best service I ever got. I highly recommend a stay here.
The air conditioner was next to the bed so it was hard to sleep with the air on the whole night.
Meghan
10
September 2024
This property is stunning. We spent 5 nights there for our “babymoon”and it was the perfect choice. It’s only 15 rooms and feels very cozy and elegant. I had high expectations based on the reviews but they definitely exceeded them. One thing I didn’t expect was the food was exceptional. We ate almost every meal there because there isn’t much around the property that’s easy to get to. You can go to the town by taxi but it’s about the same price for food and not many options. The hotel also booked us massages and a boat tour, both of which were great. Would stay again. We had such a nice, relaxing stay.
Helene
9.1
November 2024
The location is unbeatable, with breathtaking lagoon views that create a serene and magical atmosphere. The rooms are thoughtfully designed, and the bath is absolutely amazing—perfect for unwinding. The food here is exceptional—easily one of the highlights of the stay! Everything is made with fresh, local ingredients, and the flavors are incredible. The tequila-flambéed steak was especially outstanding—a must-try! It offers a fantastic mix of luxury, tranquility, and unforgettable dining. Highly recommend it for anyone visiting Bacalar!
The beds are on the smaller side, which might not be ideal for everyone. The staff is warm and welcoming, though not all speak English, which led to a few miscommunications. Also, you’re required to sign off on the bill after every meal, which can interrupt the relaxed vibe. I’d recommend switching this to checkout for a smoother experience.
Nanne
10
June 2024
We absolutely loved our stay at Puerta del Cielo! We arrived to Puerta del Cielo after staying for two weeks in a five diamond resort in Riviera Maya, but we didn't miss the resort at all. Puerta del Cielo is a small boutique hotel that has everything a five diamond hotel has to offer, but with the level of service only a small boutique hotel can offer. We loved the little details, from the most delicious welcome drink to an intimate dinner right next to the lagoon. We also absolutely adored the food, the cooking is excellent. Would go again in a heartbeat.
Isabel
9.1
March 2024
Beautifully designed hotel. Lots of greenery with amazing pool area, deck and pontoon. Staff are super responsive in person and over WhatsApp helping organise taxis, tours, drinks. Room was spacious with bath and hammock on terrace.
Few areas of improvement - pillows were poor quality and aircon was very rattly and ineffective. Would expect better. The view from our room - while you could see the lagoon it was mainly of the hotel next door which is a bit of an eyesore with bright floodlights that shone all night. Would have expected some breakfast included in the price!
Portia
10
March 2024
loved everything about this place, they made our honeymoon extra special. incredible food, service and design. this was our top hotel in Mexico and we can’t wait to come back one day in the future! the hotel is immaculately clean. our room with partial lagoon view was incredible, with an outside bathtub. the lagoon view is a must! food is amazing
portion sizes were huge - only thing to be wary of as we over ordered several times. hotel staff could possibly be trained to explain portion size. this is me really trying to think of a negative, and am aware some people love huge portions.
Attractions
Quintana Roo
14.1miChetumal
14.9miChacchoben
22.8miAttractions
Quintana Roo
14.1miChetumal
14.9miChacchoben
22.8miAirports
Chetumal International Airport
14.3miCorozal Airport
22.4miOrange Walk Airport
44.9miRestaurante #1
Cuisines
Ambiances
Location
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
View
Free toiletries
Balcony
Bathtub
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Activities
Canoeing
Cycling
Diving
Fishing
Snorkeling
Windsurfing
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Restaurant
Snack bar
Wine/Champagne
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
Invoice provided
General
Adults only
Air conditioning
Mosquito net
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Garden
Outdoor dining area
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Drying rack for clothing
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Massage
Outdoor swimming pool
Spa/Wellness packages
View
Garden view
Lake view
Pool view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 04:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
Cash only
This property accepts cash.
What are the check-in and check-out times at Puerta del Cielo Hotel Origen?
For Puerta del Cielo Hotel Origen, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.
Does Puerta del Cielo Hotel Origen come with parking?
Yes, there is parking available at Puerta del Cielo Hotel Origen. The parking is free, private, on site, and no reservation is required.
What are the rates at Puerta del Cielo Hotel Origen?
The entry-level price at Puerta del Cielo Hotel Origen is $237. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What types of rooms does Puerta del Cielo Hotel Origen offer?
The Puerta del Cielo Hotel Origen offers a variety of rooms including Superior Suites with Sea View and without sea view, Double Rooms with Lake View and Garden View, and Suites with Lake View. All rooms are non-smoking and can accommodate 2 adults. The room sizes range from 431 sqft to 861 sqft, and the beds consist of either a Queen size bed or a combination of a Queen size bed and a Sofa Bed.
What is there to do in Puerta del Cielo Hotel Origen?
Guests at Puerta del Cielo Hotel Origen can indulge in a variety of leisure amenities during their stay. The hotel features a spa offering wellness packages, allowing guests to relax and rejuvenate. Additionally, the hotel boasts an outdoor swimming pool where guests can take a refreshing dip and soak up the sun on the sun deck. For those looking for beach activities, the hotel provides beach umbrellas and beach chairs/loungers.
When it comes to dining options, guests can enjoy delicious meals at Restaurante #1, which offers a romantic ambiance and serves local and international cuisines.
The hotel also offers a range of activities for guests to enjoy, including snorkeling, diving, cycling, canoeing, windsurfing, and fishing. And if guests are in need of some relaxation, they can avail of a soothing massage.
Does Puerta del Cielo Hotel Origen have a pool for guests?
The hotel has one pool available for guests. The pool is open all year round and is located outdoors. There are no age restrictions, so all guests can enjoy the pool.
Does Puerta del Cielo Hotel Origen feature its own restaurants?
Yes, the hotel has one restaurant on site called Restaurante #1. The restaurant offers a romantic ambiance and serves local and international cuisines.
Does Puerta del Cielo Hotel Origen accept credit cards and cash payments?
Yes, Puerta del Cielo Hotel Origen accepts both credit cards (Mastercard and Visa) and cash payments.
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