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+1-833-728-20412,270 reviews
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$56Ave Sayil Mz. 1, Lot 4c-7, Sm 4a, Cancun, 77500, QR, Mexico
Reservations:
+1-833-728-20412,270 reviews
1/44
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Terrace
Welcome to the vibrant Krystal Urban Cancun & Beach Club, your perfect getaway nestled in the sunny paradise of Cancún, Mexico. This 4-star gem, located at Ave Sayil Mz. 1, Lot 4c-7, Sm 4a, is just a breezy 2.4mi from the bustling city center, setting the stage for easy access to all the top attractions while providing a relaxing retreat. With prices starting at just $56, it's hard to resist the charm of this lively hotel where the fun truly never stops!
At Krystal Urban, breakfast is just the beginning of your delightful experience. Dive into the inviting outdoor swimming pool or sip on a refreshing cocktail at the bar as you soak up the sun on the beautiful terrace. Fitness enthusiasts will appreciate the free fitness center, while those looking to unwind can kick back and enjoy room service right from their extra long bed. With 2,270 glowing reviews, travelers rave about the friendly 24-hour front desk service and the top-notch amenities, including free Wi-Fi and complimentary beach umbrellas that enhance your sun-soaked adventure.
Whether you’re enjoying a romantic getaway or a fun-filled family vacation, this hotel is designed to cater to your every need. Imagine hosting memorable gatherings in versatile meeting and banquet facilities, or simply relaxing amidst lush gardens with stunning views. In a place where comfort meets convenience, Krystal Urban Cancun & Beach Club is ready to welcome you to a world of endless fun and unforgettable memories!
Get ready to indulge your taste buds at the Krystal Urban Cancun & Beach Club's on-site gem—Restaurante Aquamarina! Perfectly suited for families, this American cuisine eatery delivers mouth-watering flavors that will have everyone smiling at the table. Whether you're in the mood for a sumptuous breakfast to fuel your day of adventure or a late-night snack after soaking up the vibrant nightlife, Aquamarina has got you covered. The ambient vibe is both relaxed and cheerful, making it the ideal space to enjoy family meals or romantic dinners under the Cancún stars.
When the sun shines bright, grab your swimsuit and head to the outdoor pool! This stunning pool area is more than just a place to take a refreshing dip; it’s a fabulous social hub where laughter fills the air and memories are made. Picture yourself lounging poolside on a comfy chair, sipping on your favorite cocktail, and soaking up the warm Cancún sun. The pool is surrounded by lush gardens that add a touch of tropical paradise to your stay, making it an excellent spot for both relaxation and fun.
And let’s not forget the variety of room options that cater to everyone—from couples seeking a romantic escape to large families ready for big adventures! With accommodations ranging from cozy singles to spacious suites that can fit the whole gang, you'll find just the right spot to rest after your fun-filled days. Plus, some rooms even come with stunning beach club access, allowing you to enjoy the soft sands and sparkling sea. Get ready to dive into a world of excitement at Krystal Urban Cancun & Beach Club, where extraordinary moments await at every corner!
Closest airports
Cancún International Airport
8.7miCozumel International Airport
44.4miRestaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Elevator
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Show 4 photos
Triple Room
2 Double Beds
Balcony
Free wifi
Flat-screen TV
Tea/Coffee maker
x3
+
More details
Spacious room of 39 m² with 2 double beds. Decorated and equipped to provide comfort and warmth that guests seek and appreciate at first glance.
Show 4 photos
Standard Beach Club, King, Beach Club Access
1 King Size Bed
420 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
+
More details
Experience the best of both worlds with our Standard Room + Beach club access. Enjoy a comfortable stay in our spacious 420 sqft room, complete with a king size bed and a private balcony offering stunning city views. Plus, take advantage of our featured amenities such as a flat-screen TV, air conditioning, and an extra-long bed, making your stay even more enjoyable. With beach club access, you can make the most of your vacation by soaking up the sun and enjoying the pristine beach just steps away from your room.
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Room - 2 Double
2 Double Beds
420 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
x4
+
x3
More details
Double Bed
Show 4 photos
King Room
1 King Size Bed
Balcony
Wifi
Room service
Air conditioning
x4
+
x3
More details
Standard
Show 4 photos
Junior Suite Beach Club, Beach Club Access
1075 sqft
Balcony
Flat-screen TV
Wheelchair accessible
+
More details
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with city views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
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Standard Beach Club, Beach Club Access
420 sqft
Balcony
Flat-screen TV
Wheelchair accessible
+
More details
The Standard Room features a balcony with pool and city views, as well as black out shades. Among its amenities are a working desk, ironing facilities, safety deposit box, cable TV and tea/coffee maker. The private bathroom has a shower, a hairdryer and a Vanity mirror. Free toiletries are also available.
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Krazy, 2 Double
2 Double Beds
35 sqft
Wifi
Air conditioning
Beach
x4
+
x3
More details
Krazy Super Saver includes a double bed 131-150 width.
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Altitude Free Beach Club Access, King, Beach Club Access
2 Double Beds
1 Queen Size Bed
40 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
+
More details
Show 4 photos
Standard Beach Club, 2 Double, Beach Club Access
2 Double Beds
420 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
+
More details
Show 10 photos
Krazy, King
1 King Size Bed
x4
+
x3
More details
krazy super saver - Kingsize bed includes a king-size bed 150-183 width.
Suite
1 King Size Bed
2 Double Beds
Balcony
Wifi
Microwave
Room service
x8
+
x5
More details
Suite Standard
Room - 2 Twin
2 Twin Beds
Balcony
Wifi
Room service
Air conditioning
x10
+
x6
More details
Room Two Beds
7.5
2,270 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇮🇪
Jose
9.1
January 2023
Good location, nice breakfast and food. Very polite staff.
Noisy area, there isn't much to do about this though. Missed more electrical outlets in the room.
🇸🇪
Mohamed
8.2
February 2023
modern hotel, nice rooms, great balcony view, good breakfast
they did have beach access which is why we booked the hotel. but then we found out that we have to pre-book 24 hours before. and that there is only 2 shuttle buses going in the morning and they go back to the hotel 6-7 hours after. which means that you have to spend the whole day in the beach hotel.
🇺🇸
Vanessa
8.2
June 2021
Keep important items with you, the cleaning lady folded my clothes. I didn’t ask her to she just did. Not sure how i feel about that. I had an apple Air tag on my desley luggage and it was gone. I did not notice until i went to the airport and my desley tag was gone. Not happy about that. I got my air tag to keep track of my carry on luggage. So it was on there before i left America. I stayed for a week and they brought clean towels and fixed that bed. They definitely went through my items. Again, not happy
🇷🇸
Slavko
10
January 2023
The shopping mall with a bunch of restaurants is 400m from the hotel If you want to explore Mexican life but be in a safe zone, this hotel is perfect for you The food in the restaurant is good. Pork ribs are perfect
The shopping mall with a bunch of restaurants is 400m from the hotel If you want to explore Mexican life but be in a safe zone, this hotel is perfect for you The food in the restaurant is good. Pork ribs are perfect
🇨🇦
Raquel
9.1
December 2022
Really good breakfast and it is close to local restaurants (much cheaper than the ones in the hotel zone).
We bought the beach club access but booking the free shuttle to the beach can be difficult. There are not many places. I suggest you decide the days you want to go to the beach as soon as you arrive and alredy place the booking.
🇸🇪
Aguilar
9.1
December 2021
Very clean and perfect to be close to the city. They provide a shuttle to the beach every day. I could definitly retiurn to this hotel. Personal work well
🇺🇸
Jessica
8.2
January 2022
Sunset view from room. Sunrise view from pool. Pool was the best facility with lounge beds and chairs and a bar with music. Staff was helpful and wifi worked well everywhere. Location was safe and parking was secure. Breakfast buffet was good, my favorite was yogurt granola fruit section and the hot chocolate! Free covid antigen test for guests staying 3 nights and traveling to US.
Elevators were slow, waiting 5 min or more. Towels in room were old. Room had a shared door so could hear everything next door. Pool should have pool towels to offer. Location is nice but requires a rental car/taxi to get to hotel zone.
🇲🇽
Kar
8.2
December 2021
Good location, big room
Only 1 person for check in , slow service for check in ar lobby
🇬🇧
Amjad
9.1
July 2022
The staff were very helpful The breakfast was very good The big bonus is the beach access , bus runs everyday or you can make your way there
Do not get the bell boys to get you a taxi . They are in with the taxi drivers and charge 3-4 times the actual price !!!
🇺🇸
Edward
8.2
March 2022
The property was new and clean. The service provided was efficient and professional. The property is easy to get to and located close enough to all of the areas of interest that it was not inconvenient. You will need transportation to make use of this property properly.
The property has some odd policies. Only 1 keycard was provided per room. When we asked for an additional card, we were denied. The wearing of wristbands is required. The elevators are small and 4 people with bags was a snug fit.
Attractions
Cenote Nohoch Nah Chich
1miPalapas Park (Parque Las Palapas)
1.1miCancun Scenic Tower (Torre Escénica)
2miJolly Roger Pirate Ship
2.1miLa Isla Shopping Village
4.5miCancun Hotel Zone (Avenida Kukulkan)
4.8miMandala Cancun Nightclub
4.9miKin Ha Water Park (Balneario Kin Ha)
7.6miIsla Mujeres
7.8miVentura Park
8.7miPlaya Norte (North Beach)
8.8miXoximilco Cancun
10.9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.3miContoy Island (Isla Contoy)
24miSelvatica
25.2miAttractions
Cenote Nohoch Nah Chich
1miPalapas Park (Parque Las Palapas)
1.1miCancun Scenic Tower (Torre Escénica)
2miJolly Roger Pirate Ship
2.1miLa Isla Shopping Village
4.5miCancun Hotel Zone (Avenida Kukulkan)
4.8miMandala Cancun Nightclub
4.9miKin Ha Water Park (Balneario Kin Ha)
7.6miIsla Mujeres
7.8miVentura Park
8.7miPlaya Norte (North Beach)
8.8miXoximilco Cancun
10.9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.3miContoy Island (Isla Contoy)
24miSelvatica
25.2miAirports
Cancún International Airport
8.7miCozumel International Airport
44.4miRestaurante Aquamarina
Cuisines
Ambiances
Location
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Elevator
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Accessibility
Entire unit wheelchair accessible
Bathroom
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Bar
Coffee house on site
Restaurant
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Elevator
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Terrace
Parking
Parking On Site
Private Parking
Room Amenities
Fan
Iron
Safety & security
Safe
Safety features
First aid kits available
Services
Wake-up service
Spa
Beach umbrellas
Fitness
Fitness center
Outdoor swimming pool
Transportation
Car rental
View
City view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not needed) and costs MXN 38 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Visa,
Mastercard,
Cash only
This property accepts cash.
When are the check-in and check-out times for Krystal Urban Cancun & Beach Club?
For Krystal Urban Cancun & Beach Club, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.
Does Krystal Urban Cancun & Beach Club offer complimentary parking?
Yes, there is parking available at Krystal Urban Cancun & Beach Club. The parking is private and located on site. It costs MX$38 per day and does not require a reservation.
What's the nightly rate at Krystal Urban Cancun & Beach Club?
Accommodations at Krystal Urban Cancun & Beach Club can start from $56. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
Which room categories can I book at Krystal Urban Cancun & Beach Club?
The hotel offers Standard Rooms with beach club access, Altitude Rooms with breakfast included and beach club access, and Standard Double Rooms. All rooms have a size of 420 sqft and do not allow smoking. The Standard Rooms accommodate 2 adults with a king size bed, the Altitude Rooms accommodate 2 adults with 2 double beds and 1 queen size bed, and the Standard Double Rooms accommodate 4 adults with 2 double beds.
How can guests spend their time at Krystal Urban Cancun & Beach Club?
Guests at Krystal Urban Cancun & Beach Club can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind by the outdoor swimming pool or take a stroll on the nearby beach using the provided beach umbrellas. For those looking to socialize, the hotel's bar provides a great space to connect with fellow guests. Fitness enthusiasts can make use of the fitness center to stay active during their stay.
When it comes to dining options, guests can indulge in delicious American cuisine at the on-site restaurant, Restaurante Aquamarina. The restaurant offers a family-friendly ambiance, perfect for enjoying meals with loved ones.
Overall, guests have a variety of options to spend their time at the hotel including swimming, sunbathing, dining, and staying active.
Does Krystal Urban Cancun & Beach Club feature a pool area?
The hotel has an outdoor pool.
Does Krystal Urban Cancun & Beach Club have on-site restaurants?
Yes, the hotel has one restaurant on site called Restaurante Aquamarina. It offers American cuisine and has a family-friendly ambiance.
Which payment methods are supported by Krystal Urban Cancun & Beach Club?
Krystal Urban Cancun & Beach Club accepts payment in cash as well as with Visa, Mastercard, and American Express.
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