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$476Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Cancun, 77500, QR, Mexico
Reservations:
+1-833-728-204148 reviews
1/43
Free parking
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Business center
Free wifi
Welcome to the Moon Palace Nizuc, a breathtaking all-inclusive resort nestled in the sun-drenched paradise of Cancún, Mexico! With a starting price of just $476, this 5-star getaway invites you to experience luxury like never before. Located conveniently at Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancún, Qroo, you'll be just a hop, skip, and a jump away from the vibrant city center, only 21 kilometers away. Immerse yourself in crystal-clear waters with our private beach area, bask in the sun on loungers, or sip on tropical cocktails at the beach bar while the soothing ocean waves serenade you.
From an energizing workout in our complimentary fitness center to lounging by the outdoor swimming pool, there's something for everyone at Moon Palace Nizuc. Kids can have a blast at the free kids' club, where young adventurers can dive into their own world of fun while parents relax in the luxurious spa or take part in invigorating water sports. Savor exquisite dining at our on-site restaurant or indulge in room service from the comfort of your balcony, enjoying stunning views of the ocean or the lush gardens surrounding you.
Don't just take our word for it – with 48 reviews showcasing the magic of this gorgeous resort, travelers rave about the outstanding service, vibrant amenities, and picturesque surroundings. Whether you’re planning a romantic escape, a family vacation, or a solo retreat, the Moon Palace Nizuc is the perfect launchpad for your tropical adventure. Dive into relaxation, explore new horizons, and let us take care of the rest!
At Moon Palace Nizuc, every meal is an adventure waiting to be savored. Start your day at SWEET AND COFFEE, where the aroma of freshly brewed coffee dances in the air, perfect for fueling your sunny escapades. As the sun rises higher, indulge in a delightful array of cuisines at our charming restaurants. Whether you crave the tantalizing flavors of Brazilian at LOS ARRECIFES, authentic Mexican dishes at LOS CAPORALES, or a laid-back grill experience at PALAPA DELFINES, your taste buds are in for a treat! And don’t forget about pizza at PALAPA PELÍCANOS for a family-friendly option that everyone will love. The fun doesn’t stop at meals; sip on crafted cocktails at the LOBBY BAR or enjoy a lively evening at THE PUB, where laughter flows as freely as the beverages!
When you're ready to unwind, step into our outdoor swimming pool—a serene oasis exclusively for adults. Picture yourself lounging on a float, cocktail in hand, while soaking up golden rays under the vibrant Cancún sun. The beautiful surroundings invite you to escape the hustle and bustle of life. For those spontaneous evenings, join in on the fun at our bars, where your laughter mingles with the sound of waves lapping against the shore. With impressive amenities and a laid-back atmosphere, Moon Palace Nizuc ensures you'll leave with a heart full of memories and a camera roll packed with sun-kissed moments.
The memories don't end when the sun sets. As night falls, the resort transforms into a magical playground, perfectly lit to showcase its charm. Dine as the ocean breeze whispers softly, or gather around for family fun in the expansive outdoor space. From dazzling entertainment to adventurous activities under starlit skies, Moon Palace Nizuc encapsulates the spirit of relaxation and adventure. Pack your bags and prepare to be enchanted by the cozy ambiance, enticing cuisines, and all the wonderful amenities that await you. It’s time to set the scene for your dream escape in the enchanting Riviera Maya!
Closest airports
Cancún International Airport
4.7miCozumel International Airport
33.2miFree parking
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Free spa
Beach
Air conditioning
Hot tub
Tennis court
Bar
Tour desk
Babysitting/Child services
Private entrance
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach chairs/Loungers
Garden view
Playground
Kids' meals
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Show 7 photos
Family Deluxe, King
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
2 connecting rooms. 1 bedroom with a king bed and 1 bedroom with 2 dbl beds. Shower. Balcony.
Room Amenities:
Subject to change at any time.
-Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers.
Requests can be made but not guaranteed
Show 7 photos
Superior Family Suite, Garden View
1 King Size Bed
970 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
This double room's special feature is the hot tub. Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.
Show 7 photos
Family Deluxe
2 Double Beds
1 King Size Bed
970 sqft
Hot tub
Garden view
Private Bathroom
Balcony
+
x4
More details
2 connecting rooms. 1 bedroom with a king bed and 1 bedroom with 2 dbl beds. Shower. Balcony.
Room Amenities:
Subject to change at any time.
-Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers.
Requests can be made but not guaranteed
Show 4 photos
Superior Governor Suite, Ocean View
1 King Size Bed
970 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Guests will have a special experience as this double room provides a hot tub. Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Show 4 photos
Governor Suite
1 King Size Bed
970 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
More details
Indulge in luxury and relaxation in our Governor Suite, boasting an impressive 969 sqft of space. Marvel at the ocean view from your private balcony, unwind in the hot tub, and enjoy all the modern amenities such as a flat-screen TV, minibar, and coffee machine.
Show 3 photos
Superior Honeymoon Suite Oceanfront, Ocean View, Oceanfront
1 King Size Bed
485 sqft
Balcony
Free wifi
Minibar
Flat-screen TV
More details
A true indulgence, the Concierge Level welcomes 2 adults with an abundance of additional resort amenities, including upgraded L’Occitane bath amenities, private beach lounge chair area, private candlelight dinner, and nightly petit fours with your turndown service. This guestroom also features a double whirlpool tub, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
In addition to the luxurious in-room amenities provided in all Moon Palace guestrooms and suites, the Concierge Level Ocean View includes:
Show 3 photos
Honeymoon Suite
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
A true indulgence, the Concierge Level welcomes 2 adults with an abundance of additional resort amenities, including upgraded L’Occitane bath amenities, private beach lounge chair area, private candlelight dinner, and nightly petit fours with your turndown service. This guestroom also features a double whirlpool tub, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
In addition to the luxurious in-room amenities provided in all Moon Palace guestrooms and suites, the Concierge Level Ocean View includes:
Show 3 photos
Superior Deluxe, King/2 Double, Garden View
1 King Size Bed
2 Double Beds
485 sqft
Hot tub
Garden view
Private Bathroom
Balcony
x4
+
x3
More details
Stay in our stylish Superior Deluxe Garden View room, boasting a spacious 484 sqft and accommodating 4 adults and 3 children. Relax in your private hot tub on the balcony with a garden view, and enjoy luxurious amenities like a minibar, coffee machine, and flat-screen TV.
Show 3 photos
Honeymoon, King
1 King Size Bed
485 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
More details
Experience the ultimate romantic getaway in our Honeymoon room, featuring a spacious 484 sqft double room with a king-size bed, a private hot tub/Jacuzzi, and a stunning ocean view. Relax on your private balcony or in the bathtub, and enjoy amenities such as a minibar, coffee machine, flat-screen TV, and air conditioning.
Deluxe, 2 Double/King
2 Double Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
x4
More details
Designed for up to 4 guests, including children and infants, the Deluxe Resort View provides a panoramic view of the lushly landscaped Moon Palace resort from your private balcony. You can relax in the luxurious double whirlpool tub while enjoying a cocktail from the mini bar. Choose from 1 king or 2 double beds complete with Smart TV with YouTube, vTuner, Weather Channel and luxurious in-room amenities featured in all Moon Palace guestrooms and suites.
Other amenities include:
Please Note the views are limited and could be partially obstructed. This category does not include any type of ocean view rooms.
This is a non-refundable room; reservations cannot be modified or cancelled once booked.
Deluxe, 2 Double/King, Ocean View
2 Double Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Wake each morning to an ocean sunrise from your Deluxe Ocean View guestroom. Designed for up to 4 guests, including children and infants, your room provides an awe-inspiring view of the Caribbean from your private balcony. This guestroom also features a double whirlpool tub®, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
In the Sunrise section of the resort, the balconies also include a comfortable hammock for enjoying the ocean view. Choose from 1 king or 2 double beds complete with luxurious in-room amenities featured in all Moon Palace guestrooms and suites.
Room also features:
Superior Deluxe, 2 Double/King, Oceanfront
2 Double Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Size
45 m²
Comfy beds, 8.8 – Based on 2 reviews
This double room has air conditioning, minibar and patio.
Room also features:
• One king-sized bed or two double beds
• Ocean front view
• Private bath with shower
• Double whirlpool tub
• Balcony with two chairs and table
• Breakfast table and two chairs
• Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon
• Liquor dispenser
• Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily)
• Coffee maker
• Smart TV with personalized streaming via Google Chromecast®
• CHI® bath amenities
• CHI ® hairdryer and straightener
• Bathrobes and slippers
• Iron and ironing board
• 24-Hour room service and Turndown
• Digital safe (laptop size)
• Wireless Internet
• Direct-dial telephone
• Alarm clock/radio
• Individually controlled A/C
• Smoke free room
8.7
48 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Nadia
9.1
September 2023
Our sea view room, the hotel facilities and grounds. Ability to share facilities of Sunrise and Nizuk.
A La carte restaurants were booked out very quickly and we could not get in. Quality of sea water meant we could not swim in the sea unfortunately.
🇬🇧
John
9.1
May 2022
facilities excellent. staff very good but they should be at the prices charged. tipping improved service ….
the place is huge and away from the hotel zone. be careful when you book as there are three hotels and it is not completely clear from website which facilities are at which hotel. Nizuc and sunrise have shared facilities but best kids pool and playroom etc is Sunrise
🇺🇸
Sakina
8.2
August 2022
We loved activities that provide by the property. The food was ok. Sushi at Nizuc was always old but drinks was good. Employees always smiles and make everything better.
Food was not that good, sushi was always old at the buffet,the dessert was great though.
🇺🇸
Katherine
8.2
December 2021
Staff are very friendly, and the beds are comfortable. The resort is beautiful.
The food from the buffets and room service is repetitive and a bit bland. Your room service options don't change throughout the stay - and it's the same options that are available at the buffets.
🇺🇸
Gavin
9.1
February 2022
okay.....beach area ....but resort is amazing pools are amazing staff super nice
🇺🇸
Michael
9.1
December 2021
lose Airport
speed on transfer to my room 20 minutes
🇬🇧
Christopher
7.3
May 2022
Food was amazing. The restaurant staff were incredible, so hard working and very helpful and went above and beyond to make our stay enjoyable. Rooms were spacious and clean and we really loved our stay. Great place for a family holiday.
We did face two issues which spoiled it for us: Restaurant Booking - we arrived late and didn't receive a welcome pack. Went to speak to the guest services and they didn't seem interested and all they wanted to do was sell us a day at the Grand. By the time we realised how you booked we couldn't get a booking until 5 days into our stay which was disappointing. There are other options but couldn't visit all the restaurants we wanted during our stay. Especially disappointing as I had been emailing prior to our stay as it was my wife's birthday. Pool beds - as with most places pool beds are a premium and you learn quickly what reasonable time to get up and secure a bed. On our last day we had our beds and went to breakfast as we always did. We came back and management had removed all of our belongings and stuck in a bin bag along with those of other guests. A video was playing (which hadn't played all holiday) saying you cannot hold onto beds - it was like a jumble sale trying to get back belongings. I understand people cannot hog beds but this hadn't been the behaviour for the rest of the stay and it wasn't handled with any care or class. No apologies from staff and actually quite rude demanding we fill in paperwork to claim back our own items. I had a young family and had no shade and nobody was willing to help. Took the shine off a great holiday.
🇺🇸
Adam
7.3
April 2023
Great pools and facilites.
Be clearer about activity times, my wife was told 9 am for yoga lesson and showed up right whent he class ended at 9 am since it started at 8 am. Also, put more effort into activities. Like organize tennis clinics and host evening tennis events. For a resort of tis size to have courts but not acter events for guests is disappointing. Also, website says you have paddleboards buit you don't, and to only have 2 hobie cat sailboats for the whole huge resorty is also ridiculous. Food was pretty good, but the reservations were impossible because you let your diamond elite poach everything.
🇧🇸
Adrianna
3.7
August 2021
the open baf and amenities for kids
the front desk team where not nice when i check in amd they over chargd me for two rooms and said i wonr be getting my refund of 4k plus in the next 30 days .
🇬🇧
Fay
1.9
June 2022
The staff were friendly , the food was good, the hotel was clean
The bathroom was tiny, the honeymoon suite was exactly the same as any other suite for $US 1000 more per week, except for a gift bag. The sales staff trying to up sell the Grand resort and basically sign you up to the Palace time share membership was excessive, aggressive, persistent and lacked transparency in their approach, they pretended to care about your stay but was actually trying to extract money from you, they waited like sharks as you checked in or out, they called your room and accosted you as if you walked passed their desk on the way to the beach. The beach was very poor and stank, it has a massive dead seaweed issue that prevented both swimming and sunbathing, the resort should have said upfront that the beach was unavailable permanently, because this issue has obviously been there for years and they are not doing enough to address it. I will not go back to this resort.
Attractions
Xoximilco Cancun
2.2miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
9miLa Isla Shopping Village
9.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.2miCancun Scenic Tower (Torre Escénica)
11.1miCenote Nohoch Nah Chich
11.2miJolly Roger Pirate Ship
11.2miPalapas Park (Parque Las Palapas)
12.3miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.2miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAttractions
Xoximilco Cancun
2.2miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
9miLa Isla Shopping Village
9.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.2miCancun Scenic Tower (Torre Escénica)
11.1miCenote Nohoch Nah Chich
11.2miJolly Roger Pirate Ship
11.2miPalapas Park (Parque Las Palapas)
12.3miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.2miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAirports
Cancún International Airport
4.7miCozumel International Airport
33.2miMANGLAR
Cuisines
LOS ARRECIFES
Cuisines
LOS CAPORALES
Cuisines
PALAPA DELFINES
Cuisines
PALAPA PELÍCANOS
Cuisines
Location
Age restrictions
Availability
Free parking
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Free spa
Beach
Air conditioning
Hot tub
Tennis court
Bar
Tour desk
Babysitting/Child services
Private entrance
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach chairs/Loungers
Garden view
Playground
Kids' meals
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Accessibility
Upper floors accessible by elevator
Activities
Beach
Bicycle rental
Bike tours
Golf course
Nightclub/DJ
Tennis court
Water sports facilities on site
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Electric blankets
Family rooms
Hair/Beauty salon
Heating
Hypoallergenic
Laptop size safe
Mosquito net
Non-smoking rooms
Private entrance
Room service
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dryer
Living Area
Desk
Sitting area
Media & Technology
Cable channels
DVD player
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Private beach area
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Safety & security
24-hour security
CCTV in common areas
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness center
Fitness classes
Free spa
Hot tub
Massage
Outdoor swimming pool
Public Bath
Yoga classes
Transportation
Airport shuttle
Car rental
Shuttle service
View
Garden view
Ocean view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
When are the check-in and check-out times for Moon Palace Nizuc - All Inclusive?
Rooms at Moon Palace Nizuc - All Inclusive become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
Does Moon Palace Nizuc - All Inclusive provide parking options?
Yes, there is parking available at Moon Palace Nizuc - All Inclusive. The hotel provides free public on-site parking and no prior reservation is required.
What are the rates at Moon Palace Nizuc - All Inclusive?
A stay at Moon Palace Nizuc - All Inclusive can begin from a rate of $476. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at Moon Palace Nizuc - All Inclusive?
Moon Palace Nizuc - All Inclusive offers a variety of rooms including Superior Deluxe Garden View, Governor Suite, Honeymoon, Luxury Ocean Front, Superior Deluxe Ocean View, and Family Deluxe Category. All rooms are non-smoking and range in size from 484 sqft to 969 sqft. The occupancy varies, accommodating 2 to 6 adults and 0 to 4 children. Beds include combinations of King size and Double beds.
Which amenities can guests enjoy at Moon Palace Nizuc - All Inclusive?
Guests at Moon Palace Nizuc - All Inclusive can spend their time at the hotel enjoying a variety of leisure amenities. The hotel features a beachfront and a private beach area, perfect for soaking up the sun and enjoying the ocean. There is also an outdoor swimming pool where guests can take a refreshing dip.
For those who enjoy water sports, the hotel offers water sports facilities on site. There is also a spa for guests to indulge in some relaxation and pampering.
For dining options, the hotel has several restaurants on site, offering a range of cuisines including international, Brazilian, Mexican, grill BBQ, and pizza. There is also a lobby bar, a pub, and a coffee shop for guests to enjoy.
In addition to these amenities, the hotel also has a fitness center, a business center, and offers evening entertainment, including fitness classes and yoga classes.
Can guests use a pool at Moon Palace Nizuc - All Inclusive?
The Moon Palace Nizuc - All Inclusive hotel has an outdoor pool available year-round. The pool does have age restrictions and is only for adults. There is no mention of any additional pools at the hotel.
Does Moon Palace Nizuc - All Inclusive have on-site restaurants?
Yes, the Moon Palace Nizuc - All Inclusive hotel has several on-site restaurants. Restaurants available include Manglar (international cuisine), Los Arrecifes (Brazilian cuisine), Los Caporales (Mexican cuisine), Palapa Delfines (grill/barbecue), Palapa Pelícanos (pizza), and Sweet and Coffee (coffee shop). There are also a lobby bar and The Pub.
Does Moon Palace Nizuc - All Inclusive accept credit cards and cash payments?
Yes, Moon Palace Nizuc - All Inclusive accepts credit cards including Mastercard, Visa, and American Express. They also accept cash as a payment method.
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