/
7.9

135 reviews

Moon Palace The Grand Cancun All Inclusive

Moon Palace The Grand Cancun All Inclusive

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Water park

Private pool

Spa/Wellness packages

Kids' club

Restaurant

Private beach area

Outdoor swimming pool

Kids' pool

Moon Palace The Grand Cancun All Inclusive

Welcome to Moon Palace The Grand Cancun All Inclusive, a lavish resort where luxury and adventure collide! Nestled along the stunning Riviera Maya, just 12.9mi from Cancun's vibrant city center, this five-star gem sets the stage for unforgettable memories. With prices starting from $590, your dream vacation is within reach. Imagine waking up to a delicious complimentary breakfast every morning, and let the day's escapades unfold from there!

Dive into excitement with the resort's impressive amenities. Splash around in the free water park, relax at the outdoor swimming pool or private beach, and indulge in rejuvenating spa/wellness packages. Little ones will thrive at the free kids' club, while adults can hit the fitness center or enjoy water sports (extra charges apply). For evening entertainment, tune into live music performances. And when hunger strikes, savor delectable meals from the on-site restaurant or order room service for a cozy night in.

With a staggering 135 reviews raving about the hospitality and experience, it's no wonder guests feel right at home in this tropical paradise. Enjoy the lush garden views from your balcony, and take advantage of amenities like mini-golf, a sauna, and a hot tub. Whether you're planning a family getaway or a romantic retreat, Moon Palace The Grand Cancun promises to deliver a magical escape in one of Mexico's most beautiful destinations!

Prepare your senses for a culinary journey that will elevate your stay at Moon Palace The Grand Cancun! With a plethora of dining options, you'll never run out of delicious bites or satisfying sips. Whether you crave international delicacies at The Grand Buffet or want to savor romantic evenings over exquisite French cuisine at Le Château, there's something to tickle everyone's palate. Feeling adventurous? Try the tantalizing tastes of Asian cuisine at Jade or enjoy a festive feast at Casa Mia, featuring classic Mexican fare. Each restaurant not only serves up fantastic food but also offers distinctive ambiances that can cater to family outings or intimate dinners.

When the sun sets, the fun continues! Explore the nightlife at the unique adults-only venues such as the lively Unique Night Club or the sultry Kassettes Karaoke Bar. Enjoy a nightcap at the Lobby Bar or let loose with friends in the exquisite Library - Speak Easy Bar. As your day winds down, reflect on your adventures over a drink, perhaps while engaging in a friendly bowling match at The Ninth Pin Bowling and Snack Bar. The evenings blossom with entertaining options, ensuring your stay is simply unforgettable!

Looking for a splash of thrill? Dive into the resort's array of heated pools where adult-only spaces offer tranquillity and unmatched views, while the all-ages rooftop pool invites everyone to take a dip for fun in the sun! With ample space to lounge, mingle, or catch some rays, your sunny escape at Moon Palace The Grand Cancun has everything you need to unwind and recharge. Whether it's poolside cocktails or lounging in lush gardens, every moment is an invitation to bask in the pleasures of paradise!

Closest airports

Cancún International Airport

4.5mi

Cozumel International Airport

33.3mi

Most popular amenities

Water park

Private pool

Spa/Wellness packages

Kids' club

Restaurant

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Waterslide

Steam room

Beach

Air conditioning

Hot tub

Tennis court

Bar

Sun deck

Tour desk

Parking On Site

Mini golf

Terrace

Personal trainer

24-hour front desk

Kitchen

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Kitchenette

Garden view

Elevator

Playground

Kids' meals

Garden

Free toiletries

Balcony

View

Soundproof

Bathtub

Rooms

Show 6 photos

Grand Aqua Presidential Suite

2 Double Beds

1 King Size Bed

1625 sqft

Balcony

Minibar

Flat-screen TV

Wheelchair accessible

x8

+

x5

More details

Grand Aqua Presidential Suite is 1625 square feet and includes either 2 double beds 131-150 width or a king-size bed 150-183 width plus balcony, satellite tv , cable tv, hairdryer, ironing set, and bathrobes and is Wheelchair-accessible.

Show 6 photos

Grand Swim Up Presidential Suite

1 King Size Bed

2 Double Beds

1625 sqft

Balcony

Minibar

Flat-screen TV

Wheelchair accessible

x8

+

x5

More details

Grand Swim Up Presidential Suite is 1625 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus balcony, satellite tv , cable tv, hairdryer, ironing set, and bathrobes and is Wheelchair-accessible.

Grand Presidential Suite in Moon Palace The Grand Cancun All Inclusive

Show 6 photos

Grand Presidential Suite

1 King Size Bed

2 Double Beds

230 sqft

Hot tub

Kitchen

Private Bathroom

Kitchenette

+

x5

More details

Indulge in luxury in our Grand Presidential Suite, a spacious 2454 sqft retreat with a King bed, hot tub, and stunning views. Perfect for 6 adults and 5 children, enjoy air conditioning, a kitchen, and a private balcony.

Grand Governor Suite - King Size Bed in Moon Palace The Grand Cancun All Inclusive

Show 6 photos

Grand Governor Suite, King

1 King Size Bed

150 sqft

Hot tub

Private Bathroom

Balcony

Bathtub

More details

Indulge in luxury at our Grand Governor Suite featuring a king-size bed, hot tub, and a private balcony with stunning views. The 1625 sqft suite is perfect for a romantic getaway for two.

Show 5 photos

Grand Swim Up Suite

1 Double Bed

420 sqft

Balcony

Minibar

Flat-screen TV

Wheelchair accessible

x4

+

x3

More details

Grand Swim Up Suite is 420 square feet and includes a double bed 131-150 width plus balcony, satellite tv , cable tv, hairdryer, tea and coffee making facilities , ironing set, bathrobes, and slippers and is Wheelchair-accessible.

Show 5 photos

Swim Suite

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

1 King bed or 2 dbl beds. Double Whirlpool Tub. Private bath w/shower. Balcony with chaise lounge, chairs & table. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, and juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. Garden View Resort View (specific type of view not Guaranteed). DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Exclusive Beach Bag (one per room/per stay). Umbrella. Max Occupancy: 4 guests, including children ages 4 - 17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Show 5 photos

Grand Family Suite

1 King Size Bed

2 Double Beds

1 Twin Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

Garden view and resort view

  • Two connecting Superior Deluxe rooms
  • One room with one king-sized bed and

connecting rooms with two double beds

  • Private bath with shower
  • Double sink vanity in bathroom
  • Double whirlpool tub
  • Balcony with chaise lounge, chairs and table
  • Breakfast table and two chairs
  • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon**
  • Liquor dispenser
  • Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily)
  • Minibar in the kids’ room offers chocolate milkshakes, juice, soda, water, chocolates
  • In-room snacks include chips, chocolates, peanuts and crackers**
  • Lavazza® coffee maker
  • Smart TV with personalized streaming

via Google Chromecast®

  • Welcome amenities for families, Xbox 360 and

selection of Xbox Games upon request

  • Special room service menu for kids
  • Fun in the sun bucket kit
  • Aromatherapy menu
  • Pillow Menu
  • L’Oréal Kids bath amenities, kid-sized slippers

and robes

  • CHI® bath amenities
  • CHI® hairdryer and straightener
  • Exclusive beach bag (one (1) per room/per stay)
  • Bathrobes and slippers
  • Iron/ironing board
  • 24-Hour room service and Turndown service
  • Digital safe (laptop size)
  • Direct-dial telephone
  • Wireless Internet
  • Alarm clock/radio/iHome dock
  • Individually controlled A/C
  • Smoke free room

*6 guests, including children ages 4 -17.

**Subject to availability and change at any time.

Available view is not guaranteed.

Show 5 photos

Swim Up Suite

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

1 King bed or 2 dbl beds. Double Whirlpool Tub. Private bath w/shower. Balcony with chaise lounge, chairs & table. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, and juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. Garden View Resort View (specific type of view not Guaranteed). DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Exclusive Beach Bag (one per room/per stay). Umbrella. Max Occupancy: 4 guests, including children ages 4 - 17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Grand Swim Up Suite Garden View in Moon Palace The Grand Cancun All Inclusive

Show 4 photos

Grand Swim Up Suite, Garden View

1 King Size Bed

850 sqft

Private pool

Hot tub

Private Bathroom

Bathtub

+

More details

Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tile/marble floor.

Grand Swim Up Suite Garden View in Moon Palace The Grand Cancun All Inclusive

Show 4 photos

Grand Swim Up Suite, King, Garden View

1 King Size Bed

850 sqft

Private pool

Hot tub

Private Bathroom

Bathtub

x4

+

x3

More details

Indulge in luxury with our Grand Swim Up Suite offering a private pool, hot tub, and lush garden views. Unwind in 850 sqft of space with a king-size bed, perfect for 4 adults and 3 children.

Grand Family Suite Garden View in Moon Palace The Grand Cancun All Inclusive

Show 4 photos

Grand Family Suite, Garden View

2 Double Beds

1 King Size Bed

1660 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

x5

More details

Garden view and resort view

  • Two connecting Superior Deluxe rooms
  • One room with one king-sized bed and

connecting rooms with two double beds

  • Private bath with shower
  • Double sink vanity in bathroom
  • Double whirlpool tub
  • Balcony with chaise lounge, chairs and table
  • Breakfast table and two chairs
  • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon**
  • Liquor dispenser
  • Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily)
  • Minibar in the kids’ room offers chocolate milkshakes, juice, soda, water, chocolates
  • In-room snacks include chips, chocolates, peanuts and crackers**
  • Lavazza® coffee maker
  • Smart TV with personalized streaming

via Google Chromecast®

  • Welcome amenities for families, Xbox 360 and

selection of Xbox Games upon request

  • Special room service menu for kids
  • Fun in the sun bucket kit
  • Aromatherapy menu
  • Pillow Menu
  • L’Oréal Kids bath amenities, kid-sized slippers

and robes

  • CHI® bath amenities
  • CHI® hairdryer and straightener
  • Exclusive beach bag (one (1) per room/per stay)
  • Bathrobes and slippers
  • Iron/ironing board
  • 24-Hour room service and Turndown service
  • Digital safe (laptop size)
  • Direct-dial telephone
  • Wireless Internet
  • Alarm clock/radio/iHome dock
  • Individually controlled A/C
  • Smoke free room

*6 guests, including children ages 4 -17.

**Subject to availability and change at any time.

Available view is not guaranteed.

Show 3 photos

Grand Governor, King

1 King Size Bed

1625 sqft

Balcony

Minibar

Flat-screen TV

Wheelchair accessible

x8

+

x5

More details

Grand Governor is 1625 square feet and includes a king-size bed 150-183 width plus balcony, satellite tv , cable tv, hairdryer, ironing set, and bathrobes and is Wheelchair-accessible.

Guest reviews

7.9

135 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇪

Wendy

8.2

September 2023

Very convenient for family with kids adults are fun too there are karaoke bar Library lounge also club

Book an excursion, their staff, speaking very little English, telling you to go to the bus stop somehow because of the misunderstanding we were five minutes late to the bus , they left us , but the hotel blamed us for being late , WE Didn’t LATE!!!! Instead of offer us for a taxi to the docks, the manager told us we had to pay and it’s cost $50usd , 😳😳😳 we kept telling them that you guys the ones told us the wrong way .!!! They have to pay for taxi for us instead.!!! He said NO 🤬🤬🤬 .MIGUEL that is the manager name .! We will not booked any excursions through the hotel anymore.!!! For what they did . Is the principal!!!

🇬🇧

Sophie

9.1

October 2023

The facilities were amazing f we had a great time relaxing and doing the activities. The shuttles were amazing.

Our tv didn’t work and when fixed still didn’t work which was a shame. House keeping knocked on the door anytime from around 7am which was very early. There was food all outside the rooms in the mornings. The prices on site for essentials were excessive - after sun 28$

🇪🇸

Cherise

8.2

August 2023

Property was very large but had everything for everyone. Great variety of restaurants to choose from. Resort was busy but with so much space you couldn’t tell how busy it was. Gym was large and had everything.

Cockroaches in rooms (not ours but my mother and brother had them). Food wasn’t the best but good. People saved pool chairs but never showed up. No floaties available for lazy river.

🇺🇸

Jamie

10

January 2024

Loved all the restaurants and the kids activities were fantastic! The nightly shows were very entertaining. Perfect place for the whole family!

How crowded it was, we went during Christmas time.

🇨🇦

Federico

10

January 2024

Never a dull moment for the kids, so many different activities available to keep them busy.

Services did take a little time to get, lineups for restaurants were infinite , I was there throughout the holiday but they should manage dinner hours more efficiently.

🇲🇽

Hisao

9.1

July 2023

Facilities that children can enjoy are substantial. The food is of high quality and very tasty. The grounds are spacious and spacious. The area of ​​the site can be comfortably moved by golf cart transportation.

Restaurants other than buffets are very slow to bring food.

🇬🇧

Jenni

10

November 2022

the gym, room was amazing. great location and loved the walk to coffee shop each morning. oh and pool water activities and beach volleyball

nothing

🇨🇦

Steven

10

February 2024

Breakfast buffet was outstanding. I went to Caribeaner. I also love the lap pool and The Grille.

My air conditioning broke, but it got fixed.

🇺🇸

Kureya

9.1

March 2023

big, lots of things to do, the Library bar was great, Yair, one of the bartenders, was the highlight of my trip.

when JC switched to operating out of Carribeño, the food suddenly lowered in standards. Pichana was tough and not cooked how I asked even when sent back.

🇦🇺

Zane

9.1

December 2023

This place is massive. Lots to do and see

The beach is not the greatest. Room service was a little bit inconsistent

Points of Interest Around Moon Palace The Grand Cancun All Inclusive

Attractions

Xoximilco Cancun

2.1mi

Ventura Park

2.7mi

Cancun Hotel Zone (Avenida Kukulkan)

8.9mi

La Isla Shopping Village

9.4mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

10.3mi

Cancun Scenic Tower (Torre Escénica)

11mi

Cenote Nohoch Nah Chich

11mi

Jolly Roger Pirate Ship

11.1mi

Palapas Park (Parque Las Palapas)

12.2mi

Kin Ha Water Park (Balneario Kin Ha)

16.9mi

Selvatica

17.7mi

3D Museum of Wonders

28.6mi

Cenote Chaak Tun

29.3mi

Fundadores Park (El Zócalo)

29.4mi

CoCo Bongo Playa del Carmen

29.4mi

Restaurants

THE GRAND BUFFET

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

JADE

Cuisines

  • Asian

Ambiances

  • Family Friendly
  • Modern
  • Romantic

LE CHÂTEAU (Adults Only)

Cuisines

  • French

Ambiances

  • Romantic

TAVOLA

Cuisines

  • Italian

Ambiances

  • Family Friendly
  • Modern

HABIBI (Lebanese Cuisine)

Ambiances

  • Family Friendly
  • Modern

JC STEAKHOUSE

Cuisines

  • Steakhouse

Ambiances

  • Modern

CUSCO

Cuisines

  • Peruvian

Ambiances

  • Family Friendly

CARIBEÑO

Cuisines

  • Caribbean

Ambiances

  • Family Friendly
  • Modern

CASA MIA

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Modern

LA CANTINA

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Modern

LOS TACOS-SNACK

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Traditional

SNACK SELVA

Ambiances

  • Family Friendly

SNACK WATER PARK

Cuisines

  • American

Ambiances

  • Family Friendly

THE GRILL

Cuisines

  • Argentinian

Ambiances

  • Family Friendly
  • Modern

UNIQUE BAR AND SNACKS ADULTS POOL

Ambiances

  • Modern

TAPAS AND VINO

Cuisines

  • Spanish

Ambiances

  • Modern

BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)

Ambiances

  • Family Friendly
  • Modern

BEACH CLUB - SNACK AND BAR

Ambiances

  • Modern

LOBBY BAR

Ambiances

  • Modern

THE LIBRARY - SPEAK EASY BAR (Adults Only)

Ambiances

  • Modern

WIRED LOUNGE - KIDS AND TEENS

Ambiances

  • Family Friendly

UNIQUE NIGTH CLUB (Adults Only)

Ambiances

  • Modern

THE NINTH PIN BOWLING AND SNACK BAR

Ambiances

  • Family Friendly
  • Modern

CIRCUS (Kids Food)

Cuisines

  • International

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Heated
  • Rooftop
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Heated
  • Rooftop
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Heated
  • Rooftop
  • With view

Age restrictions

  • All ages

Availability

  • All season

Amenities of Moon Palace The Grand Cancun All Inclusive

Water park

Private pool

Spa/Wellness packages

Kids' club

Restaurant

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Waterslide

Steam room

Beach

Air conditioning

Hot tub

Tennis court

Bar

Sun deck

Tour desk

Parking On Site

Mini golf

Terrace

Personal trainer

24-hour front desk

Kitchen

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Kitchenette

Garden view

Elevator

Playground

Kids' meals

Garden

Free toiletries

Balcony

View

Soundproof

Bathtub

Stay rules - Moon Palace The Grand Cancun All Inclusive

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Moon Palace The Grand Cancun All Inclusive

Is free parking available at Moon Palace The Grand Cancun All Inclusive?

Yes, Moon Palace The Grand Cancun All Inclusive provides free private on-site parking for its guests without the need for reservations.

What's the nightly rate at Moon Palace The Grand Cancun All Inclusive?

Starting rates at Moon Palace The Grand Cancun All Inclusive begin from $590. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What are the room types available at Moon Palace The Grand Cancun All Inclusive?

Rooms at the Moon Palace The Grand Cancun All Inclusive hotel include Grand Deluxe Garden View Double room (829 sqft, 4 adults, 3 children), Grand Presidential Suite (2454 sqft, 6 adults, 5 children), Grand Swim Up Suite Garden View (850 sqft, 4 adults, 3 children), Grand Honeymoon Suite - King Size Bed (829 sqft, 2 adults), Grand Governor Suite - King Size Bed (1625 sqft, 2 adults), and Grand Family Suite Garden View (1658 sqft, 6 adults, 5 children). Smoking is not allowed in any of these rooms. Bed sizes vary from King size to Double beds.

Which amenities can guests enjoy at Moon Palace The Grand Cancun All Inclusive?

Guests at Moon Palace The Grand Cancun All Inclusive can spend their time enjoying a variety of leisure amenities. They can visit the water park, relax at the private pool, or indulge in spa and wellness packages. For dining options, there are multiple restaurants on-site offering a range of cuisines from International and Asian to French and Mexican. The hotel also features outdoor swimming pools, including several heated adult-only pools with views, providing a great spot to unwind. The waterslide, steam room, sauna, and hot tub/Jacuzzi are perfect for those seeking relaxation. Additionally, guests can enjoy the private beach area, golf course, tennis court, and water sports facilities available on-site. The hotel also offers live music, kids' club, and various bars for entertainment and relaxation.

Can guests use a pool at Moon Palace The Grand Cancun All Inclusive?

The hotel offers a variety of pools, with features such as being heated, rooftop, and with a view. Most pools are for adults only, while one pool is available for all ages. These pools are all outdoor and available throughout the year.

Is there an in-house restaurant at Moon Palace The Grand Cancun All Inclusive?

The hotel offers multiple on-site restaurants with a variety of cuisines, including International, Asian, French, Italian, Lebanese, Steakhouse, Peruvian, Caribbean, Mexican, Argentinian, Spanish, and more. Additionally, there are bars and snack options available for guests, including a speak-easy bar and karaoke bar, catering to both adults and families. The dining options range from family-friendly to adults-only establishments.

Are both cash and credit cards valid payment options at Moon Palace The Grand Cancun All Inclusive?

Yes, both cash and credit cards are valid payment options at Moon Palace The Grand Cancun All Inclusive. Cash is accepted as well as major credit cards including Mastercard, American Express, and Visa. So, you can pay with cash at the resort.