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$200Avenida 10 #16-40, entre Calle 38 Norte, Playa del Carmen, 77720, Mexico
Reservations:
+1-833-728-2041203 reviews
1/149
Outdoor swimming pool
Free wifi
Room service
Spa tub
Hot tub
Air conditioning
Bar
Sun deck
Welcome to Auténtico Vertical Playa del Carmen, where your vacation dreams take flight! Nestled just 1.7 kilometers from the vibrant energy of the city center, this delightful 4-star haven offers the perfect blend of relaxation and adventure. Kick-start your mornings with a refreshing dip in the outdoor swimming pool, soak up the sun on the terrace, or sip a tantalizing cocktail at the bar while you feel the Caribbean breeze. Starting at just $200 per night, you'll enjoy an experience that combines modern amenities with the charm of Mexico.
Step inside, and you'll discover all the comforts of home. Each room is adorned with air conditioning, free WiFi, and a fabulous balcony that offers stunning views to elevate your stay. Not only do you have access to a soothing hot tub and spa services for some well-deserved pampering, but you can also indulge in room service or grab a bite at the picnic area. For those looking to explore, the tour desk is there to assist in curating your perfect itinerary while the friendly 24-hour front desk staff is always on hand to make your visit unforgettable.
Don’t just take our word for it! With 203 rave reviews, guests can't get enough of the Auténtico Vertical experience. A perfect place for families, couples, or solo travelers, this hotel makes it easy to unwind with free beach chairs and umbrellas waiting for you. So pack your bags and get ready to bask in the sunshine, indulge in delicious local cuisine, and make memories that will last a lifetime!
As the sun begins to set, the magic of Auténtico Vertical Playa del Carmen truly comes alive. Picture yourself lounging by the adults-only outdoor pool, where a plunge area invites you to cool off while sipping on your favorite tropical drink. The picturesque shallow end is perfect for soaking up the sun, as you catch some rays surrounded by palm trees. It's the ideal spot for a romantic afternoon or an opportunity to connect with fellow travelers, making new friends and memories as the sky is painted with hues of pink and orange.
When it comes to dining, your taste buds are in for a treat! Indulge in mouthwatering local cuisine right on-site or opt for the convenience of room service delivered to your private balcony, where you can enjoy a meal while taking in the stunning views. If you prefer a picnic vibe, the designated picnic area is perfect for a relaxed evening under the stars. Whether you’re enjoying a hearty breakfast, a leisurely lunch or a sumptuous dinner, every meal promises a delightful culinary journey that pairs perfectly with your holiday atmosphere.
Adventure awaits just outside the doors of Auténtico Vertical! With the city center just a short distance away, you'll find a treasure trove of shops, beaches, and cultural experiences that highlight the best of Playa del Carmen. The on-site tour desk is your go-to resource for exploring local attractions or discovering hidden gems that you may not have known existed. So, get ready to dive into a world of fun, relaxation, and vibrant experiences that will make your stay a vacation you won’t soon forget!
Closest airports
Cozumel International Airport
12miCancún International Airport
30.3miOutdoor swimming pool
Free wifi
Room service
Spa tub
Hot tub
Air conditioning
Bar
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Elevator
Picnic area
Upper floors accessible by elevator
Free toiletries
Balcony
View
Show 47 photos
Superior
1 King Size Bed
1 Queen Size Bed
250 sqft
City view
Private Bathroom
Balcony
Minibar
More details
Welcome to our spacious Superior King Room, perfect for a comfortable stay for two. Enjoy stunning city views from your private balcony, indulge in refreshments from the minibar, and unwind in front of the flat-screen TV after a long day of exploring.
Show 7 photos
Standard Room
1 King Size Bed
250 sqft
Hot tub
Spa tub
Private Bathroom
View
More details
Indulge in tranquility and luxury in our King Room with Spa Bath, boasting a spacious 248 sqft of exquisite comfort. Unwind in your own private hot tub, soak in stunning views, and enjoy a host of top-notch amenities including a minibar, coffee machine, and flat-screen TV. Perfect for a romantic getaway or a pampering retreat.
Show 13 photos
Suite, Terrace
1 King Size Bed
1 Sofa Bed
540 sqft
Private Bathroom
Balcony
View
Minibar
x3
More details
Experience luxury in this spacious Suite with Terrace, featuring a private bathroom, balcony, and stunning views. With upscale amenities including a minibar, coffee machine, and flat-screen TV, this room provides the perfect retreat for up to 3 adults.
Show 25 photos
Deluxe, Double
1 Double Bed
195 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
More details
Experience the ultimate comfort and luxury in our Deluxe Room, designed for a memorable stay. Unwind in the spacious 194 sqft room featuring an array of modern amenities including a private bathroom, minibar, and flat-screen TV.
Premium
More details
Romantic
More details
8.9
203 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇨🇦
Justin818
9.1
December 2022
Modern decor, comfortable firm beds, beautiful washroom, very clean, overall style, excellent staff. Large supermarket across the street. Love this property and will return again!
Only one issue: some of the rooms have small windows near the ceiling to let light in but they do not have curtains or blinds. Another room type has no windows. I like windows but I need blackout curtains to block sunlight for sleeping so I had to upgrade my room after a poor sleep. Be sure to specify when booking.
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Anonymous
10
March 2023
Super nice and helpful staff: starting from welcomed drink till the last day. I just want to repeat - the front desk was AMAZING! Very good location, clean and nice room. Relax area on the 6th floor is also really nice and cozy. I like that they give beach towels (upon request) Cosmetics in the room (shampoo, conditioner, soap, body lotion) They clean rooms every day.
*shower gets flooded (I haven’t mentioned it to the receptionist) *balcony- i was expecting like a real balcony, with table and chairs, however, it’s very small and covered with front wall decoration, so, you aren’t able to see the view (even if it’s street view) *very small pool, however, there were no people, so it was more than enough to have it all for myself. * after cleaning, all pieces of soap were replaced with the new ones- i believe lots of people would like it, but I prefer sustainability, therefore, I kindly suggest you to leave already used soap as well as new one, so visitors like me could still use old ones. :)
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Jacki
9.1
April 2023
I stayed one quick night. The two gentlemen at my check-in were just lovely. The room is small and has no outside windows, but I knew that going in. It is comfortable and so clean and with great AC. It's a charming small property with a dipping pool and two public areas including a lounge area upstairs so you won't feel claustrophobic. Really great facilities and well thought out. Under new management from my first stay in 2021 it seems. This is also in my favorite neighborhood of PDC. Along with the new Selecto, I will now stay here versus the Hilton where I have loyalty and a fancy rooftop pool.
Even the deluxe interior rooms do not black out to the hallway lights. Dennis tried to charge me for a soda at check-out after I'd asked if there's a charge for anything in the mini-fridge. I'd have easily walked to the Oxxo for an 11 peso soda versus 30 pesos. He fixed it and was quite nice and even provided me with another set of bath products since I really liked the clean fresh scent.
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Yasmyn
8.2
January 2023
great location in my favourite area of playa del Carmen, and a few minutes walk to the beach to watch sunrise in the morning
the maids talking and shouting outside my room from 8am until 10.30am when I checked out :-( I was working online and could hear every loud word through my door, not relaxing or comfortable at all. I would never stay in the King Room with hot tub again because of this issue, it’s next to reception and the cleaning supplies room. Also the room does not have any hooks to hang your wet towels after a shower??!
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Alejandro
10
November 2022
The facilities were very nice and comfortable, clean. The personnel were very helpful, nice and accommodating, Jorge, Fernando and Victor stand out, but everyone had a great attitude. Very friendly. I had a great time.
The TV in the room was a litte confusing to use but not a big deal since I didn't spend that much time in the hotel. Maybe the process to enter the hotel could be improved, right now a door bell has to be used or the security gard needs to be there to open it from the inside. Perhaps a key reader outside could help make it more convenient and at the same time keep it secure?But overall great value.
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John
8.2
March 2023
GREAT location! VERY friendly and attentive staff! Welcomed us with a shot of tequila for our first stay, and then a tequila sunrise for our second! The pool was very small, but when we visited, it was empty, so we had it to ourselves (which was VERY nice!)
-Pillow was very uncomfortable -Sliding door to bathroom was difficult to use -Some of the light fixtures didn't work properly -Hot tub was a little confusing to use -- ended up figuring it out, but it didn't hold temperature for too long
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Yasmyn
8.2
April 2023
The location is great. Very close to a huge amount of lovely cafes, restaurants and shopping. The beach is a short walk away. The bed and room is very comfortable. Very friendly staff on reception.
The smell from the drains was quite bad. Also, from 7.30am the cleaning ladies start work and are shouting loudly to eachother, waking everyone up. This was the same issue when I stayed at this hotel last time. Maybe I need to be on a higher floor??
🇨🇦
Maxine
10
December 2022
location- 10 staff-10 pool/outdoor spaces- 10 room/cleanliness-10
1 small thing- our room was on the front of hotel, the lighting on the outside of hotel was a little bright overnight. anyone that likes it pitch black should request a room at the back.
🇲🇽
L
9.1
May 2023
Breakfast was not included in my room rate.
The halls are quite warm. I do not like the fact that when you leave/take you key - the AC system shuts off. If you are gone all day - you can come back to a steamy hotel room. There should be a minimum temp set when the room is occupied so that it can easily/quickly be brought back to the desired temperature of the guest.
🇪🇸
Lucy
10
January 2023
We had an amazing stay & couldn’t fault it. The staff was incredible, super friendly and helpful especially Fernando & Cesar. The hotel itself was well designed with a cool rooftop & the rooms was well decorated and comfortable. It topped our expectations and was an amazing value for money.
Attractions
3D Museum of Wonders
0.1miFundadores Park (El Zócalo)
0.7miCenote Chaak Tun
2.8miXenses Park
5miRio Secreto Nature Reserve
5.5miDiscover Mexico Park Cozumel
13.1miKantun Chi Ecopark
15.6miXotik-Ha EcoPark
15.9miSelvatica
16.3miThe Mayan Cacao Company
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.9miEl Mirador Lookout
22.6miXoximilco Cancun
28.2miCenote Dos Ojos
30.1miAttractions
3D Museum of Wonders
0.1miFundadores Park (El Zócalo)
0.7miCenote Chaak Tun
2.8miXenses Park
5miRio Secreto Nature Reserve
5.5miDiscover Mexico Park Cozumel
13.1miKantun Chi Ecopark
15.6miXotik-Ha EcoPark
15.9miSelvatica
16.3miThe Mayan Cacao Company
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.9miEl Mirador Lookout
22.6miXoximilco Cancun
28.2miCenote Dos Ojos
30.1miAirports
Cozumel International Airport
12miCancún International Airport
30.3miLocation
Features
Age restrictions
Availability
Outdoor swimming pool
Free wifi
Room service
Spa tub
Hot tub
Air conditioning
Bar
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Elevator
Picnic area
Upper floors accessible by elevator
Free toiletries
Balcony
View
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Bicycle rental
Live sports events (broadcast)
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Grocery deliveries
Minibar
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Dining area
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Patio
Picnic area
Sun deck
Terrace
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Hot tub
Outdoor swimming pool
Public Bath
Solarium
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
View
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
This property accepts cash only.
When are the check-in and check-out times for Auténtico Vertical Playa del Carmen?
Planning your stay at Auténtico Vertical Playa del Carmen? The room will be ready for you between 03:00 PM and 11:30 PM. However, departures are set at 12:00 PM.
How much does a stay at Auténtico Vertical Playa del Carmen cost?
Room rates at Auténtico Vertical Playa del Carmen initiate from $200. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
Which room categories can I book at Auténtico Vertical Playa del Carmen?
The Auténtico Vertical Playa del Carmen hotel offers a range of rooms including a Superior King Room, King Room with Spa Bath, Suite with Terrace, and Deluxe Room. The Superior King Room and the King Room with Spa Bath have a room size of 248 sqft, accommodate 2 adults, and do not allow smoking. The Suite with Terrace has a larger room size of 538 sqft, accommodates 3 adults, and also does not allow smoking. The Deluxe Room is slightly smaller with a room size of 194 sqft, accommodates 2 adults, and does not permit smoking.
Which amenities can guests enjoy at Auténtico Vertical Playa del Carmen?
Guests at Auténtico Vertical Playa del Carmen can enjoy their time at the hotel by exploring the leisure amenities provided. They can relax and unwind at the outdoor swimming pool, which is available all year round. The pool offers a refreshing plunge and has a shallow end for added convenience. Moreover, guests can indulge in a soothing spa experience by using the spa tub and hot tub/Jacuzzi facilities provided by the hotel.
To make the most of the beautiful beachfront location, guests can avail of the beach umbrellas and beach chairs/loungers provided by the hotel. Additionally, for those looking for some excitement and adventure, the hotel offers bicycle rentals to explore the surroundings.
For guests who prefer indoor entertainment, the hotel has board games and puzzles available. Finally, the hotel's bar is a great place to relax and socialize, while the sun deck provides a perfect spot to enjoy the beautiful views.
Does Auténtico Vertical Playa del Carmen feature a pool area?
The hotel has one pool available. It is an outdoor pool. It is open all season. The pool has a plunge feature and a shallow end. However, it is only for adults, and there are age restrictions in place.
Does Auténtico Vertical Playa del Carmen accept credit cards?
No, Auténtico Vertical Playa del Carmen does not accept credit cards. Only cash payments are accepted at this hotel.
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