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8.9

203 reviews

Auténtico Vertical Playa del Carmen

Auténtico Vertical Playa del Carmen

Avenida 10 #16-40, entre Calle 38 Norte, Playa del Carmen, 77720, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Free wifi

Room service

Spa tub

Hot tub

Air conditioning

Bar

Sun deck

Auténtico Vertical Playa del Carmen

Welcome to Auténtico Vertical Playa del Carmen, where your vacation dreams take flight! Nestled just 1.7 kilometers from the vibrant energy of the city center, this delightful 4-star haven offers the perfect blend of relaxation and adventure. Kick-start your mornings with a refreshing dip in the outdoor swimming pool, soak up the sun on the terrace, or sip a tantalizing cocktail at the bar while you feel the Caribbean breeze. Starting at just $200 per night, you'll enjoy an experience that combines modern amenities with the charm of Mexico.

Step inside, and you'll discover all the comforts of home. Each room is adorned with air conditioning, free WiFi, and a fabulous balcony that offers stunning views to elevate your stay. Not only do you have access to a soothing hot tub and spa services for some well-deserved pampering, but you can also indulge in room service or grab a bite at the picnic area. For those looking to explore, the tour desk is there to assist in curating your perfect itinerary while the friendly 24-hour front desk staff is always on hand to make your visit unforgettable.

Don’t just take our word for it! With 203 rave reviews, guests can't get enough of the Auténtico Vertical experience. A perfect place for families, couples, or solo travelers, this hotel makes it easy to unwind with free beach chairs and umbrellas waiting for you. So pack your bags and get ready to bask in the sunshine, indulge in delicious local cuisine, and make memories that will last a lifetime!

As the sun begins to set, the magic of Auténtico Vertical Playa del Carmen truly comes alive. Picture yourself lounging by the adults-only outdoor pool, where a plunge area invites you to cool off while sipping on your favorite tropical drink. The picturesque shallow end is perfect for soaking up the sun, as you catch some rays surrounded by palm trees. It's the ideal spot for a romantic afternoon or an opportunity to connect with fellow travelers, making new friends and memories as the sky is painted with hues of pink and orange.

When it comes to dining, your taste buds are in for a treat! Indulge in mouthwatering local cuisine right on-site or opt for the convenience of room service delivered to your private balcony, where you can enjoy a meal while taking in the stunning views. If you prefer a picnic vibe, the designated picnic area is perfect for a relaxed evening under the stars. Whether you’re enjoying a hearty breakfast, a leisurely lunch or a sumptuous dinner, every meal promises a delightful culinary journey that pairs perfectly with your holiday atmosphere.

Adventure awaits just outside the doors of Auténtico Vertical! With the city center just a short distance away, you'll find a treasure trove of shops, beaches, and cultural experiences that highlight the best of Playa del Carmen. The on-site tour desk is your go-to resource for exploring local attractions or discovering hidden gems that you may not have known existed. So, get ready to dive into a world of fun, relaxation, and vibrant experiences that will make your stay a vacation you won’t soon forget!

Closest airports

Cozumel International Airport

12mi

Cancún International Airport

30.3mi

Most popular amenities

Outdoor swimming pool

Free wifi

Room service

Spa tub

Hot tub

Air conditioning

Bar

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Patio

Elevator

Picnic area

Upper floors accessible by elevator

Free toiletries

Balcony

View

Rooms

Superior King Room in Auténtico Vertical Playa del Carmen

Show 47 photos

Superior

1 King Size Bed

1 Queen Size Bed

250 sqft

City view

Private Bathroom

Balcony

Minibar

More details

Welcome to our spacious Superior King Room, perfect for a comfortable stay for two. Enjoy stunning city views from your private balcony, indulge in refreshments from the minibar, and unwind in front of the flat-screen TV after a long day of exploring.

King Room with Spa Bath in Auténtico Vertical Playa del Carmen

Show 7 photos

Standard Room

1 King Size Bed

250 sqft

Hot tub

Spa tub

Private Bathroom

View

More details

Indulge in tranquility and luxury in our King Room with Spa Bath, boasting a spacious 248 sqft of exquisite comfort. Unwind in your own private hot tub, soak in stunning views, and enjoy a host of top-notch amenities including a minibar, coffee machine, and flat-screen TV. Perfect for a romantic getaway or a pampering retreat.

Suite with Terrace in Auténtico Vertical Playa del Carmen

Show 13 photos

Suite, Terrace

1 King Size Bed

1 Sofa Bed

540 sqft

Private Bathroom

Balcony

View

Minibar

x3

More details

Experience luxury in this spacious Suite with Terrace, featuring a private bathroom, balcony, and stunning views. With upscale amenities including a minibar, coffee machine, and flat-screen TV, this room provides the perfect retreat for up to 3 adults.

Deluxe Room in Auténtico Vertical Playa del Carmen

Show 25 photos

Deluxe, Double

1 Double Bed

195 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

More details

Experience the ultimate comfort and luxury in our Deluxe Room, designed for a memorable stay. Unwind in the spacious 194 sqft room featuring an array of modern amenities including a private bathroom, minibar, and flat-screen TV.

Premium

More details

Romantic

More details

Guest reviews

8.9

203 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇨🇦

Justin818

9.1

December 2022

Modern decor, comfortable firm beds, beautiful washroom, very clean, overall style, excellent staff. Large supermarket across the street. Love this property and will return again!

Only one issue: some of the rooms have small windows near the ceiling to let light in but they do not have curtains or blinds. Another room type has no windows. I like windows but I need blackout curtains to block sunlight for sleeping so I had to upgrade my room after a poor sleep. Be sure to specify when booking.

🇱🇹

Anonymous

10

March 2023

Super nice and helpful staff: starting from welcomed drink till the last day. I just want to repeat - the front desk was AMAZING! Very good location, clean and nice room. Relax area on the 6th floor is also really nice and cozy. I like that they give beach towels (upon request) Cosmetics in the room (shampoo, conditioner, soap, body lotion) They clean rooms every day.

*shower gets flooded (I haven’t mentioned it to the receptionist) *balcony- i was expecting like a real balcony, with table and chairs, however, it’s very small and covered with front wall decoration, so, you aren’t able to see the view (even if it’s street view) *very small pool, however, there were no people, so it was more than enough to have it all for myself. * after cleaning, all pieces of soap were replaced with the new ones- i believe lots of people would like it, but I prefer sustainability, therefore, I kindly suggest you to leave already used soap as well as new one, so visitors like me could still use old ones. :)

🇺🇸

Jacki

9.1

April 2023

I stayed one quick night. The two gentlemen at my check-in were just lovely. The room is small and has no outside windows, but I knew that going in. It is comfortable and so clean and with great AC. It's a charming small property with a dipping pool and two public areas including a lounge area upstairs so you won't feel claustrophobic. Really great facilities and well thought out. Under new management from my first stay in 2021 it seems. This is also in my favorite neighborhood of PDC. Along with the new Selecto, I will now stay here versus the Hilton where I have loyalty and a fancy rooftop pool.

Even the deluxe interior rooms do not black out to the hallway lights. Dennis tried to charge me for a soda at check-out after I'd asked if there's a charge for anything in the mini-fridge. I'd have easily walked to the Oxxo for an 11 peso soda versus 30 pesos. He fixed it and was quite nice and even provided me with another set of bath products since I really liked the clean fresh scent.

🇬🇧

Yasmyn

8.2

January 2023

great location in my favourite area of playa del Carmen, and a few minutes walk to the beach to watch sunrise in the morning

the maids talking and shouting outside my room from 8am until 10.30am when I checked out :-( I was working online and could hear every loud word through my door, not relaxing or comfortable at all. I would never stay in the King Room with hot tub again because of this issue, it’s next to reception and the cleaning supplies room. Also the room does not have any hooks to hang your wet towels after a shower??!

🇺🇸

Alejandro

10

November 2022

The facilities were very nice and comfortable, clean. The personnel were very helpful, nice and accommodating, Jorge, Fernando and Victor stand out, but everyone had a great attitude. Very friendly. I had a great time.

The TV in the room was a litte confusing to use but not a big deal since I didn't spend that much time in the hotel. Maybe the process to enter the hotel could be improved, right now a door bell has to be used or the security gard needs to be there to open it from the inside. Perhaps a key reader outside could help make it more convenient and at the same time keep it secure?But overall great value.

🇺🇸

John

8.2

March 2023

GREAT location! VERY friendly and attentive staff! Welcomed us with a shot of tequila for our first stay, and then a tequila sunrise for our second! The pool was very small, but when we visited, it was empty, so we had it to ourselves (which was VERY nice!)

-Pillow was very uncomfortable -Sliding door to bathroom was difficult to use -Some of the light fixtures didn't work properly -Hot tub was a little confusing to use -- ended up figuring it out, but it didn't hold temperature for too long

🇬🇧

Yasmyn

8.2

April 2023

The location is great. Very close to a huge amount of lovely cafes, restaurants and shopping. The beach is a short walk away. The bed and room is very comfortable. Very friendly staff on reception.

The smell from the drains was quite bad. Also, from 7.30am the cleaning ladies start work and are shouting loudly to eachother, waking everyone up. This was the same issue when I stayed at this hotel last time. Maybe I need to be on a higher floor??

🇨🇦

Maxine

10

December 2022

location- 10 staff-10 pool/outdoor spaces- 10 room/cleanliness-10

1 small thing- our room was on the front of hotel, the lighting on the outside of hotel was a little bright overnight. anyone that likes it pitch black should request a room at the back.

🇲🇽

L

9.1

May 2023

Breakfast was not included in my room rate.

The halls are quite warm. I do not like the fact that when you leave/take you key - the AC system shuts off. If you are gone all day - you can come back to a steamy hotel room. There should be a minimum temp set when the room is occupied so that it can easily/quickly be brought back to the desired temperature of the guest.

🇪🇸

Lucy

10

January 2023

We had an amazing stay & couldn’t fault it. The staff was incredible, super friendly and helpful especially Fernando & Cesar. The hotel itself was well designed with a cool rooftop & the rooms was well decorated and comfortable. It topped our expectations and was an amazing value for money.

Points of Interest Around Auténtico Vertical Playa del Carmen

Attractions

3D Museum of Wonders

0.1mi

Fundadores Park (El Zócalo)

0.7mi

Cenote Chaak Tun

2.8mi

Xenses Park

5mi

Rio Secreto Nature Reserve

5.5mi

Discover Mexico Park Cozumel

13.1mi

Kantun Chi Ecopark

15.6mi

Xotik-Ha EcoPark

15.9mi

Selvatica

16.3mi

The Mayan Cacao Company

17mi

San Gervasio Mayan Ruins

17.1mi

Playa Palancar

18.9mi

El Mirador Lookout

22.6mi

Xoximilco Cancun

28.2mi

Cenote Dos Ojos

30.1mi

Pools

Location

  • Outdoor

Features

  • With plunge
  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Auténtico Vertical Playa del Carmen

Outdoor swimming pool

Free wifi

Room service

Spa tub

Hot tub

Air conditioning

Bar

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Patio

Elevator

Picnic area

Upper floors accessible by elevator

Free toiletries

Balcony

View

Stay rules - Auténtico Vertical Playa del Carmen

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Auténtico Vertical Playa del Carmen

When are the check-in and check-out times for Auténtico Vertical Playa del Carmen?

Planning your stay at Auténtico Vertical Playa del Carmen? The room will be ready for you between 03:00 PM and 11:30 PM. However, departures are set at 12:00 PM.

How much does a stay at Auténtico Vertical Playa del Carmen cost?

Room rates at Auténtico Vertical Playa del Carmen initiate from $200. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

Which room categories can I book at Auténtico Vertical Playa del Carmen?

The Auténtico Vertical Playa del Carmen hotel offers a range of rooms including a Superior King Room, King Room with Spa Bath, Suite with Terrace, and Deluxe Room. The Superior King Room and the King Room with Spa Bath have a room size of 248 sqft, accommodate 2 adults, and do not allow smoking. The Suite with Terrace has a larger room size of 538 sqft, accommodates 3 adults, and also does not allow smoking. The Deluxe Room is slightly smaller with a room size of 194 sqft, accommodates 2 adults, and does not permit smoking.

Which amenities can guests enjoy at Auténtico Vertical Playa del Carmen?

Guests at Auténtico Vertical Playa del Carmen can enjoy their time at the hotel by exploring the leisure amenities provided. They can relax and unwind at the outdoor swimming pool, which is available all year round. The pool offers a refreshing plunge and has a shallow end for added convenience. Moreover, guests can indulge in a soothing spa experience by using the spa tub and hot tub/Jacuzzi facilities provided by the hotel.

To make the most of the beautiful beachfront location, guests can avail of the beach umbrellas and beach chairs/loungers provided by the hotel. Additionally, for those looking for some excitement and adventure, the hotel offers bicycle rentals to explore the surroundings.

For guests who prefer indoor entertainment, the hotel has board games and puzzles available. Finally, the hotel's bar is a great place to relax and socialize, while the sun deck provides a perfect spot to enjoy the beautiful views.

Does Auténtico Vertical Playa del Carmen feature a pool area?

The hotel has one pool available. It is an outdoor pool. It is open all season. The pool has a plunge feature and a shallow end. However, it is only for adults, and there are age restrictions in place.

Does Auténtico Vertical Playa del Carmen accept credit cards?

No, Auténtico Vertical Playa del Carmen does not accept credit cards. Only cash payments are accepted at this hotel.